Genuine Windows ActiveX NOT Listed as Add-On

Discussion in 'Windows Update' started by Pete Beach, Jul 27, 2006.

  1. Pete Beach

    Pete Beach Guest

    In the past month my Windows Update has stopped working. I get the dreaded:

    Validation Incomplete: Unable to Perform Validation[0x80080299]

    Both of the following hotfixes/updates are reported as sucessfully installed
    when I review my update history in Windows Update:

    Windows Genuine Advantage Validation Tool (KB892130)
    Windows Genuine Advantage Notification (KB905474)

    However, when I go to Tools/Manage Add-ons, the Windows Genuine Validation
    Tool is not listed AT ALL. I know it has to be there and enabled from all
    the posts I've read. (Plus, it's there on my three other computers that are
    updating fine.) I've gone to the Windows Genuine Validation site and the
    ActiveX bar does not appear. So I use the alternate method and get
    "Validation Not Completed: ActiveX Error". When I use the diagnostics,
    everything passes (active scripting, activex enabled) until it gets to
    Microsoft ActiveX controls loading and it stays stuck on "checking" forever
    and goes no further. I have checked my security settings, uninstalled my
    Zone Alarm firewall/antivirus/antispyware, tried to register
    LegitCheckControl.dll manually with regsrv32 (it says it succeeds), deleted
    my temp internet files, and on and on and on.....

    It is obvious to me that the problem is that the LegitCheckControl.dll is
    not properly being registered with IE6 to communicate with the validation
    servers. What to do??? I'm at wit's end.

    Something I find strange is that there is no Windows Genuine Advantage
    folder under \Documents and Settings\All Users\Application Data.

    Any answers for this poor tired soul? Thanks.

    Pete
     
    Pete Beach, Jul 27, 2006
    #1
    1. Advertisements

  2. Locate the file:

    C:\ Documents and Settings\All Users\Application Data\Windows Genuine
    Advantage\data\data.dat

    and delete it. Reboot, send your browser to
    http://www.microsoft.com/genuine/
    and click "Validate Windows".

    --
    Carey Frisch
    Microsoft MVP
    Windows - Shell/User

    Enjoy all the benefits of genuine Microsoft software:
    http://www.microsoft.com/genuine/default.mspx

    ---------------------------------------------------------------------------­---------------------------------

    :

    | In the past month my Windows Update has stopped working. I get the dreaded:
    |
    | Validation Incomplete: Unable to Perform Validation[0x80080299]
    |
    | Both of the following hotfixes/updates are reported as sucessfully installed
    | when I review my update history in Windows Update:
    |
    | Windows Genuine Advantage Validation Tool (KB892130)
    | Windows Genuine Advantage Notification (KB905474)
    |
    | However, when I go to Tools/Manage Add-ons, the Windows Genuine Validation
    | Tool is not listed AT ALL. I know it has to be there and enabled from all
    | the posts I've read. (Plus, it's there on my three other computers that are
    | updating fine.) I've gone to the Windows Genuine Validation site and the
    | ActiveX bar does not appear. So I use the alternate method and get
    | "Validation Not Completed: ActiveX Error". When I use the diagnostics,
    | everything passes (active scripting, activex enabled) until it gets to
    | Microsoft ActiveX controls loading and it stays stuck on "checking" forever
    | and goes no further. I have checked my security settings, uninstalled my
    | Zone Alarm firewall/antivirus/antispyware, tried to register
    | LegitCheckControl.dll manually with regsrv32 (it says it succeeds), deleted
    | my temp internet files, and on and on and on.....
    |
    | It is obvious to me that the problem is that the LegitCheckControl.dll is
    | not properly being registered with IE6 to communicate with the validation
    | servers. What to do??? I'm at wit's end.
    |
    | Something I find strange is that there is no Windows Genuine Advantage
    | folder under \Documents and Settings\All Users\Application Data.
    |
    | Any answers for this poor tired soul? Thanks.
    |
    | Pete
     
    Carey Frisch [MVP], Jul 27, 2006
    #2
    1. Advertisements

  3. Pete Beach

    Pete Beach Guest

    Thanks Carey. But as I stated in my original post, there was no Windows
    Genuine Advantage folder in:

    C: \ Documents and Settings\All Users\Application Data\

    which I knew was a problem. There is an Office Genuine Advantage folder in
    this directory, but no Windows Genuine Advantage folder.

    I've been to the Validate Windows site about 50 times in the last three
    weeks hoping I've tweaked something that would trigger the ActiveX component
    to load into the browser. It doesn't and whenever I use the "alternate
    method" it gives me the "Validation Not Completed: ActiveX Error" and the
    diagnostics site always stalls on "Checking" Microsoft ActiveX controls
    loading. (All the tests before that pass.)

    I've scoured web sites for info. Not meaning to offend, but please re-read
    my post if you don't mind and you'll see what I've done.

    Thanks.

     
    Pete Beach, Jul 27, 2006
    #3
  4. So this suggests that:
    either - you have third-party "security" applications blocking the loading
    of ActiveX controls;
    or - you have configured IE not to load ActiveX controls;
    or - you are running IE with reduced rights (non-administrator).

    Another site for testing whether you have your PC correctly configured to
    load and run ActiveX controls is at
    http://www.pcpitstop.com/testax.asp
     
    Robin Walker [MVP], Jul 27, 2006
    #4
  5. Please download and install the following direct download of the WGA file. Afterward, restart your computer and hopefully the issue
    will be resolved.
    http://go.microsoft.com/fwlink/?linkid=69498

    --
    Carey Frisch
    Microsoft MVP
    Windows - Shell/User

    Enjoy all the benefits of genuine Microsoft software:
    http://www.microsoft.com/genuine/default.mspx

    ---------------------------------------------------------------------------­---------------------------------

    :

    | Thanks Carey. But as I stated in my original post, there was no Windows
    | Genuine Advantage folder in:
    |
    | C: \ Documents and Settings\All Users\Application Data\
    |
    | which I knew was a problem. There is an Office Genuine Advantage folder in
    | this directory, but no Windows Genuine Advantage folder.
    |
    | I've been to the Validate Windows site about 50 times in the last three
    | weeks hoping I've tweaked something that would trigger the ActiveX component
    | to load into the browser. It doesn't and whenever I use the "alternate
    | method" it gives me the "Validation Not Completed: ActiveX Error" and the
    | diagnostics site always stalls on "Checking" Microsoft ActiveX controls
    | loading. (All the tests before that pass.)
    |
    | I've scoured web sites for info. Not meaning to offend, but please re-read
    | my post if you don't mind and you'll see what I've done.
    |
    | Thanks.
     
    Carey Frisch [MVP], Jul 27, 2006
    #5
  6. Pete Beach

    Pete Beach Guest

    Hi Robin:

    Yes, I would agree. However, this is just not the case.

    1. I started out by shutting down my Zone Alarm and manually installing the
    KB905474 update. Then I uninstalled Zone Alarm altogether and still no luck.

    2. I have checked and rechecked the IE security settings for ActiveX hoping
    for something to work. I know them pretty well but no luck. Set to Medium
    and then became more liberal such as enabling signed ActiveX controls
    instead of just prompting.

    3. I know that site also (http://www.pcpitstop.com/testax.asp) and my
    browser works perfectly with it. Just tried it again and it works fine.
    Loading ActiveX and scripting.

    Thanks for your help. But I've been down these roads multiple times before.
     
    Pete Beach, Jul 27, 2006
    #6
  7. Pete Beach

    Pete Beach Guest

    Hi Carey:

    See previous post to Robin. Have installed this hotfix manually at least 5
    times now. Still no ActiveX control seen in the Manage Add-ons of IE6.

    Thanks.
     
    Pete Beach, Jul 27, 2006
    #7
  8. If you now delete the ActiveX add-on from your PC (using Manage Add-ons),
    can your browser still reload it afresh?
     
    Robin Walker [MVP], Jul 27, 2006
    #8
  9. Please post the contents of
    C:\WINDOWS\WgaNotify.log
     
    Robin Walker [MVP], Jul 27, 2006
    #9
  10. Pete Beach

    Pete Beach Guest

    Good idea. I think I used this site long time ago and for all I know, it's
    still installed from way back when. Can you tell me which control in the
    list is the pcpitstop test control? I can't immediately recognize it.

    And how do you delete it from within Manage Add-ons? I can see where you
    enable/disable but not delete. Do I need to use an ActiveX manager?
     
    Pete Beach, Jul 27, 2006
    #10
  11. mhlbl.dll or mhLabel Class.
    Try insterad: Internet Options, Temporoary Internet Files, click "Settings",
    click "View Objects", right click on mhLabel Class, select "Remove"
     
    Robin Walker [MVP], Jul 27, 2006
    #11
  12. Pete Beach

    Pete Beach Guest

    Hi Robin...very disturbing...but not surprising from my experience. I was
    able to remove the object...went back to the pcpitstop test control....it
    popped up a window to ask if I wanted to install the control...I said
    yes...and it worked perfectly...bizarre....but not surprising...everything
    on my computer works fine except for Windwos Update Validation control.
     
    Pete Beach, Jul 27, 2006
    #12
  13. Good test. OK, can you post the contents of
    C:\WINDOWS\WgaNotify.log
     
    Robin Walker [MVP], Jul 27, 2006
    #13
  14. Pete Beach

    Pete Beach Guest

    Hi Robin...Is there someway I can just send you the file? The text file is
    very large (>500 lines).
     
    Pete Beach, Jul 27, 2006
    #14
  15. No, please post it, to keep the thread mkaing sense to other readers. If
    the file covers multiple installation failures, you need post only that
    portion which relates to the latest failure. Each new installation attempt
    is introduced by a row of equal isgns, then a date and time. Start the post
    from the latest of those, up to the very end.
     
    Robin Walker [MVP], Jul 28, 2006
    #15
  16. Something else for you to try as well: can you download the MGA Diagnostic
    from
    http://go.microsoft.com/fwlink/?linkid=52012

    Run it, click "Copy to clipboard", then paste the clipboard into a followup.
    This will check out a few things like crypto services.

    Also, look in the Event Viewer (right-click "My Computer", select "Manage"),
    in the Application and System logs, to see if there are persistent errors
    every time you boot Windows.
     
    Robin Walker [MVP], Jul 28, 2006
    #16
  17. Pete Beach

    Pete Beach Guest

    Hi Robin:

    I have ran the MGA Diagnostic utility several times. Everything checked out
    such as browser security (allowwed, allowed, prompt, prompt, etc, etc),
    crytography complete, etc.

    I also routinely check the Event Viewer for errors and I didn't see anything
    alrming, although there did seem to be more red marks than normal. But I
    went through them and didn't see any relationship to the problem and no
    errors timestamped when I'd try to use Windows Update. Seemed fine.

    I'm having to leave for a few days and I'm running late. So, I'll try to
    post the last update from WGANotify.log when I return.

    Thanks for the help.
     
    Pete Beach, Jul 28, 2006
    #17
  18. Pete Beach

    Niki Guest

    Hi, sorry for buging in but i realy need help, did all of the above, here is
    my wganotify.log=

    [WgaNotify.log]
    0.110:
    ================================================================================
    0.110: 2006/06/28 16:47:42.078 (local)
    0.110:
    C:\WINDOWS\SoftwareDistribution\Download\c268348752498f57ff1128ae6a23c4f1\update\update.exe (version 6.2.29.0)
    0.141: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned:
    0x7f
    0.141: Failed To Enable SE_SHUTDOWN_PRIVILEGE
    0.141: Hotfix started with following command line: -q /Z -ER
    /ParentInfo:a9c9e1f86bbbcb46bbce37ac5c4c2631
    2.141: InstallInfCatalogFile: Installing
    c:\windows\softwaredistribution\download\c268348752498f57ff1128ae6a23c4f1\update\WgaNotify.cat as _000000_.cat...
    2.157: VerifyTargetFileSize: Unable to verify size as Source = NULL for file
    c:\windows\_000000_.cat
    2.204: InstallInfCatalogFile: Installation succeeded.
    2.250: ---- Old Information In The Registry ------
    2.250: Source:C:\Program Files\Common Files\Adobe\Updater\Adobcd24.rra
    (4.0.3.26)
    2.250: Destination:C:\Program Files\Common
    Files\Adobe\Updater\AdobeUpdater.exe (4.0.0.44)
    2.250: Source:C:\Program Files\Common Files\Adobe\Updater\Adobd419.rra
    (4.0.3.26)
    2.250: Destination:C:\Program Files\Common
    Files\Adobe\Updater\AdobeUpdaterApp.dll (4.0.0.44)
    2.250: Source:C:\Program Files\Common Files\Adobe\Updater\boosd467.rra
    (1.31.0.0)
    2.250: Destination:C:\Program Files\Common
    Files\Adobe\Updater\boost_thread-vc71-mt-1_31.dll (1.31.0.0)
    2.250: Source:C:\Program Files\Common Files\Adobe\Updater\mfc7d4e4.rra
    (7.10.3077.0)
    2.250: Destination:C:\Program Files\Common Files\Adobe\Updater\mfc71.dll
    (7.10.3077.0)
    2.250: Source:C:\Program Files\Common Files\Adobe\Updater\msvcd571.rra
    (7.10.3077.0)
    2.250: Destination:C:\Program Files\Common Files\Adobe\Updater\msvcp71.dll
    (7.10.3077.0)
    2.250: Source:C:\Program Files\Common Files\Adobe\Updater\msvcd5cf.rra
    (7.10.3052.4)
    2.250: Destination:C:\Program Files\Common Files\Adobe\Updater\msvcr71.dll
    (7.10.3052.4)
    2.250: Source:C:\Documents and Settings\ADMIN\Local
    Settings\Temp\AdobeUpdater.rbt
    2.250: Destination:
    2.250: Source:C:\WINDOWS\system32\SET510.tmp (5.1.2600.2936)
    2.250: Destination:C:\WINDOWS\system32\rasmans.dll (5.1.2600.2180)
    2.250: ---- New Information In The Registry ------
    2.250: Source:C:\Program Files\Common Files\Adobe\Updater\Adobcd24.rra
    (4.0.3.26)
    2.250: Destination:C:\Program Files\Common
    Files\Adobe\Updater\AdobeUpdater.exe (4.0.0.44)
    2.250: Source:C:\Program Files\Common Files\Adobe\Updater\Adobd419.rra
    (4.0.3.26)
    2.250: Destination:C:\Program Files\Common
    Files\Adobe\Updater\AdobeUpdaterApp.dll (4.0.0.44)
    2.250: Source:C:\Program Files\Common Files\Adobe\Updater\boosd467.rra
    (1.31.0.0)
    2.250: Destination:C:\Program Files\Common
    Files\Adobe\Updater\boost_thread-vc71-mt-1_31.dll (1.31.0.0)
    2.250: Source:C:\Program Files\Common Files\Adobe\Updater\mfc7d4e4.rra
    (7.10.3077.0)
    2.250: Destination:C:\Program Files\Common Files\Adobe\Updater\mfc71.dll
    (7.10.3077.0)
    2.250: Source:C:\Program Files\Common Files\Adobe\Updater\msvcd571.rra
    (7.10.3077.0)
    2.250: Destination:C:\Program Files\Common Files\Adobe\Updater\msvcp71.dll
    (7.10.3077.0)
    2.250: Source:C:\Program Files\Common Files\Adobe\Updater\msvcd5cf.rra
    (7.10.3052.4)
    2.250: Destination:C:\Program Files\Common Files\Adobe\Updater\msvcr71.dll
    (7.10.3052.4)
    2.266: Source:C:\Documents and Settings\ADMIN\Local
    Settings\Temp\AdobeUpdater.rbt
    2.266: Destination:
    2.266: Source:C:\WINDOWS\system32\SET510.tmp (5.1.2600.2936)
    2.266: Destination:C:\WINDOWS\system32\rasmans.dll (5.1.2600.2180)
    2.282: SetProductTypes: InfProductBuildType=BuildType.IC
    2.282: SetAltOsLoaderPath: No section uses DirId 65701; done.
    2.329: DoInstallation: FetchSourceURL for
    c:\windows\softwaredistribution\download\c268348752498f57ff1128ae6a23c4f1\update\update.inf failed
    2.329: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallWgaNotify$
    2.329: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
    0xe0000102
    2.344: BuildCabinetManifest: update.url absent
    2.344: Starting AnalyzeComponents
    2.344: AnalyzePhaseZero used 0 ticks
    2.344: No c:\windows\INF\updtblk.inf file.
    2.344: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
    2.344: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
    8.938: SetupOpenInfFile in IsThirdPartyInf Failed with error 0x2
    9.704: SetupOpenInfFile in IsThirdPartyInf Failed with error 0x2
    12.063: SetupVerifyInfFile failed with error 0x490 for oem70.inf of device
    PCI\VEN_1002&DEV_4144&SUBSYS_00021002&REV_00\4&28E940C1&0&0008
    17.438: SetupVerifyInfFile failed with error 0x490 for oem70.inf of device
    PCI\VEN_1002&DEV_4164&SUBSYS_00031002&REV_00\4&28E940C1&0&0108
    22.985:
    C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem63.CAT
    trusts inf c:\windows\inf\oem63.inf of device
    PCIIDE\IDECHANNEL\4&221AE318&0&0
    23.375:
    C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem63.CAT
    trusts inf c:\windows\inf\oem63.inf of device
    PCIIDE\IDECHANNEL\4&221AE318&0&1
    24.032: SetupVerifyInfFile failed with error 0x490 for fsramdsk.inf of
    device ROOT\FSRAMDRIVECTRL\0000
    24.235: SetupVerifyInfFile failed with error 0x490 for
    c:\windows\inf\fsramdsk.inf of device ROOT\FSRAMDRIVECTRL\0000
    24.454: Failed to query DriverPath of ROOT\LEGACY_AFD\0000 0x2
    24.454: Failed to query DriverPath of ROOT\LEGACY_ASPI32\0000 0x2
    24.454: Failed to query DriverPath of ROOT\LEGACY_ATAPI\0000 0x2
    24.454: Failed to query DriverPath of ROOT\LEGACY_ATITRAY\0000 0x2
    24.454: Failed to query DriverPath of ROOT\LEGACY_BDFDLL\0000 0x2
    24.454: Failed to query DriverPath of ROOT\LEGACY_BDFSDRV\0000 0x2
    24.454: Failed to query DriverPath of ROOT\LEGACY_BDFTDIF\0000 0x2
    24.454: Failed to query DriverPath of ROOT\LEGACY_BDRSDRV\0000 0x2
    24.454: Failed to query DriverPath of ROOT\LEGACY_BEEP\0000 0x2
    24.454: Failed to query DriverPath of ROOT\LEGACY_DMBOOT\0000 0x2
    24.454: Failed to query DriverPath of ROOT\LEGACY_DMLOAD\0000 0x2
    24.454: Failed to query DriverPath of ROOT\LEGACY_ENTECH\0000 0x2
    24.454: Failed to query DriverPath of ROOT\LEGACY_FILEDISK\0000 0x2
    24.454: Failed to query DriverPath of ROOT\LEGACY_FIPS\0000 0x2
    24.454: Failed to query DriverPath of ROOT\LEGACY_GBDEVICE\0000 0x2
    24.469: Failed to query DriverPath of ROOT\LEGACY_GPC\0000 0x2
    24.469: Failed to query DriverPath of ROOT\LEGACY_HTTP\0000 0x2
    24.469: Failed to query DriverPath of ROOT\LEGACY_I2OMGMT\0000 0x2
    24.469: Failed to query DriverPath of ROOT\LEGACY_INTELIDE\0000 0x2
    24.469: Failed to query DriverPath of ROOT\LEGACY_IP6FW\0000 0x2
    24.469: Failed to query DriverPath of ROOT\LEGACY_IPNAT\0000 0x2
    24.469: Failed to query DriverPath of ROOT\LEGACY_IPSEC\0000 0x2
    24.469: Failed to query DriverPath of ROOT\LEGACY_KSECDD\0000 0x2
    24.469: Failed to query DriverPath of ROOT\LEGACY_MACNDIS5\0000 0x2
    24.469: Failed to query DriverPath of ROOT\LEGACY_MDCANT\0000 0x2
    24.469: Failed to query DriverPath of ROOT\LEGACY_MNMDD\0000 0x2
    24.469: Failed to query DriverPath of ROOT\LEGACY_MOUNTMGR\0000 0x2
    24.469: Failed to query DriverPath of ROOT\LEGACY_MSF32\0000 0x2
    24.469: Failed to query DriverPath of ROOT\LEGACY_NDIS\0000 0x2
    24.469: Failed to query DriverPath of ROOT\LEGACY_NDISTAPI\0000 0x2
    24.469: Failed to query DriverPath of ROOT\LEGACY_NDISUIO\0000 0x2
    24.469: Failed to query DriverPath of ROOT\LEGACY_NDPROXY\0000 0x2
    24.469: Failed to query DriverPath of ROOT\LEGACY_NETBT\0000 0x2
    24.469: Failed to query DriverPath of ROOT\LEGACY_NM\0000 0x2
    24.469: Failed to query DriverPath of ROOT\LEGACY_NULL\0000 0x2
    24.469: Failed to query DriverPath of ROOT\LEGACY_OREANS32\0000 0x2
    24.485: Failed to query DriverPath of ROOT\LEGACY_PARTMGR\0000 0x2
    24.485: Failed to query DriverPath of ROOT\LEGACY_PARVDM\0000 0x2
    24.485: Failed to query DriverPath of ROOT\LEGACY_PCIINFO\0000 0x2
    24.485: Failed to query DriverPath of ROOT\LEGACY_PSSDK21\0000 0x2
    24.485: Failed to query DriverPath of ROOT\LEGACY_RASACD\0000 0x2
    24.485: Failed to query DriverPath of ROOT\LEGACY_RDPCDD\0000 0x2
    24.485: Failed to query DriverPath of ROOT\LEGACY_SECDRV\0000 0x2
    24.485: Failed to query DriverPath of ROOT\LEGACY_SMARTCDX\0000 0x2
    24.485: Failed to query DriverPath of ROOT\LEGACY_SPTD\0000 0x2
    24.485: Failed to query DriverPath of ROOT\LEGACY_SYMDNS\0000 0x2
    24.485: Failed to query DriverPath of ROOT\LEGACY_SYMEVENT\0000 0x2
    24.485: Failed to query DriverPath of ROOT\LEGACY_SYMFW\0000 0x2
    24.485: Failed to query DriverPath of ROOT\LEGACY_SYMIDS\0000 0x2
    24.485: Failed to query DriverPath of ROOT\LEGACY_SYMIDSCO\0000 0x2
    24.485: Failed to query DriverPath of ROOT\LEGACY_SYMNDIS\0000 0x2
    24.485: Failed to query DriverPath of ROOT\LEGACY_SYMREDRV\0000 0x2
    24.485: Failed to query DriverPath of ROOT\LEGACY_SYMTDI\0000 0x2
    24.485: Failed to query DriverPath of ROOT\LEGACY_TCPIP\0000 0x2
    24.485: Failed to query DriverPath of ROOT\LEGACY_TCPIP6\0000 0x2
    24.500: Failed to query DriverPath of ROOT\LEGACY_VGASAVE\0000 0x2
    24.500: Failed to query DriverPath of ROOT\LEGACY_VOLSNAP\0000 0x2
    24.500: Failed to query DriverPath of ROOT\LEGACY_W32N5223\0000 0x2
    24.500: Failed to query DriverPath of ROOT\LEGACY_WANARP\0000 0x2
    24.500: Failed to query DriverPath of ROOT\LEGACY_WS2IFSL\0000 0x2
    25.032: SetupVerifyInfFile failed with error 0x490 for oem57.inf of device
    ROOT\MS_BDFNDISFMP\0000
    25.391: SetupVerifyInfFile failed with error 0x490 for
    c:\windows\inf\oem57.inf of device ROOT\MS_BDFNDISFMP\0000
    25.407: SetupVerifyInfFile failed with error 0x490 for oem57.inf of device
    ROOT\MS_BDFNDISFMP\0001
    25.719: SetupVerifyInfFile failed with error 0x490 for
    c:\windows\inf\oem57.inf of device ROOT\MS_BDFNDISFMP\0001
    25.750: SetupVerifyInfFile failed with error 0x490 for oem57.inf of device
    ROOT\MS_BDFNDISFMP\0002
    26.063: SetupVerifyInfFile failed with error 0x490 for
    c:\windows\inf\oem57.inf of device ROOT\MS_BDFNDISFMP\0002
    26.079: SetupVerifyInfFile failed with error 0x490 for oem57.inf of device
    ROOT\MS_BDFNDISFMP\0003
    26.391: SetupVerifyInfFile failed with error 0x490 for
    c:\windows\inf\oem57.inf of device ROOT\MS_BDFNDISFMP\0003
    27.891: SetupVerifyInfFile failed with error 0x490 for oem48.inf of device
    ROOT\SYSTEM\0004
    28.219: SetupVerifyInfFile failed with error 0x490 for
    c:\windows\inf\oem48.inf of device ROOT\SYSTEM\0004
    37.157:
    C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem13.CAT
    trusts inf c:\windows\inf\oem13.inf of device
    USB\VID_046D&PID_08B2\5&23908C24&0&1
    37.579:
    C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem13.CAT
    trusts inf c:\windows\inf\oem13.inf of device
    USB\VID_046D&PID_08B2\5&35976DD9&0&1
    38.016:
    C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem13.CAT
    trusts inf c:\windows\inf\oem13.inf of device
    USB\VID_046D&PID_08B2\5&35976DD9&0&2
    48.532: OEM file scan used 46188 ticks
    48.766: AnalyzePhaseOne: used 46422 ticks
    48.766: AnalyzeComponents: Hotpatch analysis disabled; skipping.
    48.766: AnalyzeComponents: Hotpatching is disabled.
    48.829: AnalyzePhaseTwo used 63 ticks
    48.829: AnalyzePhaseThree used 0 ticks
    48.829: AnalyzePhaseFive used 0 ticks
    48.829: AnalyzePhaseSix used 0 ticks
    48.829: AnalyzeComponents used 46485 ticks
    48.829: Downloading 0 files
    48.829: bPatchMode = FALSE
    48.829: Inventory complete: ReturnStatus=0, 46500 ticks
    48.829: Num Ticks for invent : 46500
    48.829: Allocation size of drive C: is 4096 bytes, free space = 3859075072
    bytes
    48.829: Drive C: free 3680MB req: 9MB w/uninstall 0MB
    48.829: CabinetBuild complete
    48.829: Num Ticks for Cabinet build : 0
    48.829: DynamicStrings section not defined or empty.
    48.829: FileInUse:: Detection disabled.
    49.844: Registering Uninstall Program for -> WgaNotify, WgaNotify , 0x0
    49.844: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
    0xe0000102
    50.032: Copied file: C:\WINDOWS\system32\spmsg.dll
    50.063: PFE2: Not avoiding Per File Exceptions.
    50.094: GetCatVersion: Failed to retrieve version information from
    C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\WgaNotify.cat with error 0x80092004
    50.094: GetCatVersion: Failed to retrieve version information from
    C:\WINDOWS\WgaNotify.cat with error 0x80092004
    50.235: Copied file: C:\WINDOWS\system32\LegitCheckControl.dll
    50.391: Copied file (delayed): C:\WINDOWS\system32\SET515.tmp
    50.422: Copied file: C:\WINDOWS\system32\WgaLogon.dll
    50.563: Copied file (delayed): C:\WINDOWS\system32\SET516.tmp
    50.594: Copied file: C:\WINDOWS\system32\WgaTray.exe
    50.719: Copied file: C:\WINDOWS\system32\DllCache\WgaLogon.dll
    50.813: Copied file: C:\WINDOWS\system32\DllCache\WgaTray.exe
    50.907: Copied file: C:\WINDOWS\system32\LegitCheckControl.dll
    51.000: Copied file (delayed): C:\WINDOWS\system32\SET51A.tmp
    51.032: Copied file: C:\WINDOWS\system32\WgaLogon.dll
    51.141: Copied file (delayed): C:\WINDOWS\system32\SET51B.tmp
    51.157: Copied file: C:\WINDOWS\system32\WgaTray.exe
    51.235: Copied file: C:\WINDOWS\system32\DllCache\WgaLogon.dll
    51.329: Copied file: C:\WINDOWS\system32\DllCache\WgaTray.exe
    51.422: DoInstallation: Installing assemblies with source root path:
    c:\windows\softwaredistribution\download\c268348752498f57ff1128ae6a23c4f1\
    51.422: Num Ticks for Copying files : 2593
    51.454: Num Ticks for Reg update and deleting 0 size files : 32
    51.454: Starting process: C:\WINDOWS\system32\spupdsvc.exe /install
    "Enables Installer to complete its scheduled post-reboot tasks"
    51.625: Return Code = 0
    51.641: Starting process: C:\WINDOWS\system32\wgatray.exe /b
    58.454: Return Code = 0
    58.469: ---- Old Information In The Registry ------
    58.469: Source:C:\Program Files\Common Files\Adobe\Updater\Adobcd24.rra
    (4.0.3.26)
    58.469: Destination:C:\Program Files\Common
    Files\Adobe\Updater\AdobeUpdater.exe (4.0.0.44)
    58.469: Source:C:\Program Files\Common Files\Adobe\Updater\Adobd419.rra
    (4.0.3.26)
    58.469: Destination:C:\Program Files\Common
    Files\Adobe\Updater\AdobeUpdaterApp.dll (4.0.0.44)
    58.469: Source:C:\Program Files\Common Files\Adobe\Updater\boosd467.rra
    (1.31.0.0)
    58.469: Destination:C:\Program Files\Common
    Files\Adobe\Updater\boost_thread-vc71-mt-1_31.dll (1.31.0.0)
    58.469: Source:C:\Program Files\Common Files\Adobe\Updater\mfc7d4e4.rra
    (7.10.3077.0)
    58.469: Destination:C:\Program Files\Common Files\Adobe\Updater\mfc71.dll
    (7.10.3077.0)
    58.469: Source:C:\Program Files\Common Files\Adobe\Updater\msvcd571.rra
    (7.10.3077.0)
    58.469: Destination:C:\Program Files\Common Files\Adobe\Updater\msvcp71.dll
    (7.10.3077.0)
    58.469: Source:C:\Program Files\Common Files\Adobe\Updater\msvcd5cf.rra
    (7.10.3052.4)
    58.469: Destination:C:\Program Files\Common Files\Adobe\Updater\msvcr71.dll
    (7.10.3052.4)
    58.469: Source:C:\Documents and Settings\ADMIN\Local
    Settings\Temp\AdobeUpdater.rbt
    58.469: Destination:
    58.469: Source:C:\WINDOWS\system32\SET510.tmp (5.1.2600.2936)
    58.469: Destination:C:\WINDOWS\system32\rasmans.dll (5.1.2600.2180)
    58.500: Source:C:\WINDOWS\system32\SET515.tmp (1.5.540.0)
    58.500: Destination:C:\WINDOWS\system32\LegitCheckControl.dll (1.5.532.0)
    58.516: Source:C:\WINDOWS\system32\SET516.tmp (1.5.540.0)
    58.516: Destination:C:\WINDOWS\system32\WgaLogon.dll (1.5.532.0)
    58.532: Deleting File: \??\C:\WINDOWS\system32\SET515.tmp ( incoming is a
    newer file )
    58.532: Source:C:\WINDOWS\system32\SET51A.tmp (1.5.540.0)
    58.532: Destination:C:\WINDOWS\system32\LegitCheckControl.dll (1.5.532.0)
    58.547: Deleting File: \??\C:\WINDOWS\system32\SET516.tmp ( incoming is a
    newer file )
    58.547: Source:C:\WINDOWS\system32\SET51B.tmp (1.5.540.0)
    58.547: Destination:C:\WINDOWS\system32\WgaLogon.dll (1.5.532.0)
    58.547: ---- New Information In The Registry ------
    58.547: Source:C:\Program Files\Common Files\Adobe\Updater\Adobcd24.rra
    (4.0.3.26)
    58.547: Destination:C:\Program Files\Common
    Files\Adobe\Updater\AdobeUpdater.exe (4.0.0.44)
    58.547: Source:C:\Program Files\Common Files\Adobe\Updater\Adobd419.rra
    (4.0.3.26)
    58.547: Destination:C:\Program Files\Common
    Files\Adobe\Updater\AdobeUpdaterApp.dll (4.0.0.44)
    58.547: Source:C:\Program Files\Common Files\Adobe\Updater\boosd467.rra
    (1.31.0.0)
    58.563: Destination:C:\Program Files\Common
    Files\Adobe\Updater\boost_thread-vc71-mt-1_31.dll (1.31.0.0)
    58.563: Source:C:\Program Files\Common Files\Adobe\Updater\mfc7d4e4.rra
    (7.10.3077.0)
    58.563: Destination:C:\Program Files\Common Files\Adobe\Updater\mfc71.dll
    (7.10.3077.0)
    58.563: Source:C:\Program Files\Common Files\Adobe\Updater\msvcd571.rra
    (7.10.3077.0)
    58.563: Destination:C:\Program Files\Common Files\Adobe\Updater\msvcp71.dll
    (7.10.3077.0)
    58.563: Source:C:\Program Files\Common Files\Adobe\Updater\msvcd5cf.rra
    (7.10.3052.4)
    58.563: Destination:C:\Program Files\Common Files\Adobe\Updater\msvcr71.dll
    (7.10.3052.4)
    58.563: Source:C:\Documents and Settings\ADMIN\Local
    Settings\Temp\AdobeUpdater.rbt
    58.563: Destination:
    58.563: Source:C:\WINDOWS\system32\SET510.tmp (5.1.2600.2936)
    58.563: Destination:C:\WINDOWS\system32\rasmans.dll (5.1.2600.2180)
    58.563: Source:C:\WINDOWS\system32\SET51A.tmp (1.5.540.0)
    58.563: Destination:C:\WINDOWS\system32\LegitCheckControl.dll (1.5.532.0)
    58.563: Source:C:\WINDOWS\system32\SET51B.tmp (1.5.540.0)
    58.563: Destination:C:\WINDOWS\system32\WgaLogon.dll (1.5.532.0)
    58.563: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
    empty; nothing to do.
    58.563: IsRebootRequiredForFileQueue: At least one file operation was
    delayed; reboot is required.
    If none are listed below, check above for
    delayed deletes.
    58.563: IsRebootRequiredForFileQueue: c:\windows\system32\wgalogon.dll was
    delayed; reboot is required.
    58.563: IsRebootRequiredForFileQueue:
    c:\windows\system32\legitcheckcontrol.dll was delayed; reboot is required.
    58.563: DoInstallation: A reboot is required to complete the installation of
    one or more files.
    58.579: DoInstallation: A reboot is required because the
    ProcessesToRunAfterReboot inf section was non-empty.
    58.579: CleanupTrustedInfFile: GetFileAttributes for
    C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem69.cat
    failed: 0x2
    58.579: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0
    0.828:
    ================================================================================
    0.828: 2006/08/07 18:05:23.812 (local)
    0.828: d:\03a27dd124f26bec7928b476\update\update.exe (version 6.2.29.0)
    0.906: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned:
    0x7f
    0.906: Hotfix started with following command line:
    1.266: CreateUserInterface: GetProcAddress for DefineInstallCustomUI
    failed: 0x7f
    3.922: Wiz2Proc:CreateFile failed for eula.txt:INVALID_HANDLE_VALUE
    8.984: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with
    error 0x2
    8.984: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with
    error 0x2
    8.984: DoInstallation: CleanPFR failed: 0x2
    9.016: SetProductTypes: InfProductBuildType=BuildType.IC
    9.031: SetAltOsLoaderPath: No section uses DirId 65701; done.
    9.141: DoInstallation: FetchSourceURL for
    d:\03a27dd124f26bec7928b476\update\update.inf failed
    9.141: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallWgaNotify$
    9.156: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
    0xe0000102
    9.156: BuildCabinetManifest: update.url absent
    9.156: Starting AnalyzeComponents
    9.156: AnalyzePhaseZero used 0 ticks
    9.156: No c:\windows\INF\updtblk.inf file.
    9.156: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
    9.156: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
    17.031: SetupOpenInfFile in IsThirdPartyInf Failed with error 0x2
    17.906: SetupOpenInfFile in IsThirdPartyInf Failed with error 0x2
    20.594: SetupVerifyInfFile failed with error 0x490 for oem70.inf of device
    PCI\VEN_1002&DEV_4144&SUBSYS_00021002&REV_00\4&28E940C1&0&0008
    28.234: SetupVerifyInfFile failed with error 0x490 for oem70.inf of device
    PCI\VEN_1002&DEV_4164&SUBSYS_00031002&REV_00\4&28E940C1&0&0108
    35.719:
    C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem63.CAT
    trusts inf c:\windows\inf\oem63.inf of device
    PCIIDE\IDECHANNEL\4&221AE318&0&0
    36.156:
    C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem63.CAT
    trusts inf c:\windows\inf\oem63.inf of device
    PCIIDE\IDECHANNEL\4&221AE318&0&1
    36.938: SetupVerifyInfFile failed with error 0x490 for fsramdsk.inf of
    device ROOT\FSRAMDRIVECTRL\0000
    37.172: SetupVerifyInfFile failed with error 0x490 for
    c:\windows\inf\fsramdsk.inf of device ROOT\FSRAMDRIVECTRL\0000
    37.391: Failed to query DriverPath of ROOT\LEGACY_AFD\0000 0x2
    37.391: Failed to query DriverPath of ROOT\LEGACY_ASPI32\0000 0x2
    37.391: Failed to query DriverPath of ROOT\LEGACY_ATAPI\0000 0x2
    37.391: Failed to query DriverPath of ROOT\LEGACY_ATITRAY\0000 0x2
     
    Niki, Aug 7, 2006
    #18
  19. But what is your problem? Why have you posted this log? It looks as if
    WgaNotify installed correctly on June 28.

    Unclear what you were doing on August 7.
     
    Robin Walker [MVP], Aug 7, 2006
    #19
  20. Pete Beach

    Niki Guest

    the problem is that when i go to windows update, it askes to validate. so i
    go to the web page, and then comes an error. so i try a different method and
    download the file legitcheck.hta to my desktop (it is from M$) and i do it,
    but no good, activeX error so i look, and it is fine, all other websites work
    just no M$.com or Windows update. i did all the tests, did tweaking and so
    on. that is the problem, basicly the same problem as Pete Beach.
     
    Niki, Aug 8, 2006
    #20
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