Getting a 7031 error every 30 minutes for the last 3 days

Discussion in 'Windows Small Business Server' started by John, Mar 31, 2006.

  1. John

    John Guest

    I am running a SBS 2003 SP1 Standard system that is doing DFS to a Win2k3
    SP1 server over hardware VPN and have been getting this error in my System
    logs every 30 minutes:

    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7031
    Date: 3/29/2006
    Time: 4:58:26 AM
    User: N/A
    Computer: MAIN
    Description:
    The File Replication Service service terminated unexpectedly. It has done
    this 1 time(s). The following corrective action will be taken in 1800000
    milliseconds: Restart the service.

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.



    I checked the logs of the remote server and in the File Replication Service
    logs I am getting this error that started at about the same time as the
    errors on the SBS server.

    The directory that is having issues replicating changes with every error
    message as replication attempts.



    Event Type: Warning
    Event Source: NtFrs
    Event Category: None
    Event ID: 13508
    Date: 3/28/2006
    Time: 4:25:08 PM
    User: N/A
    Computer: MAINSC
    Description:
    The File Replication Service is having trouble enabling replication from
    MAIN to MAINSC for e:\data\users private folder using the DNS name
    MAIN.park.local. FRS will keep retrying.
    Following are some of the reasons you would see this warning.

    [1] FRS can not correctly resolve the DNS name MAIN.park.local from this
    computer.
    [2] FRS is not running on MAIN.park.local.
    [3] The topology information in the Active Directory for this replica has
    not yet replicated to all the Domain Controllers.

    This event log message will appear once per connection, After the problem
    is fixed you will see another event log message indicating that the
    connection has been established.

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: d9 06 00 00 Ù...


    Thanks


    John
     
    John, Mar 31, 2006
    #1
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  2. Hi John,

    Thanks for post here. Many thanks for Robert's input.

    I am sorry for the delayed response due to weekend. Please understand that
    the newsgroups are staffed weekdays by Microsoft Support professionals to
    answer your systems and applications questions. Your understanding is
    greatly appreciated!

    From your description, I understand the issue to be: you repeat received
    error event 7031 every 30 minutes on the SBS server box. If I am off base,
    please don't hesitate to let me know.

    Before we go any further, please help me collect some information to
    isolate the issue:

    1. What you have done on the SBS 2003 server box or on the Windows member
    server when the event error issue happens? Have you add any applications on
    the server box? If yes, please disable them temporarily to see if the issue
    persists.

    2. Can you access the DFS folders without problem? If they can not be
    accessed, please let me know the exact error message.

    Let us perform the following steps to trouble shoot the issue:

    1. Let us perform a clean boot on the SBS server box to see if there is any
    application conflict.

    A Clean Boot will allow us to isolate any device drivers or programs that
    are loading at startup that may be causing a conflict with other device
    drivers or programs that are installed in your computer.

    1) Run MSCONFIG.EXE.
    2) In the Services tab, click "Hide All Microsoft Services" and click
    "Disable All".
    3) In the Startup tab, click "Disable All". Click OK. (This will
    temporarily prevent third-party programs from running automatically during
    start-up.)
    4) Restart the computer and check whether the problem still persists.

    If the problem does not occur, it indicates that the problem is related to
    one application or service we have disabled. You can use the MSCONFIG tool
    again to re-enable the disabled item one by one to find out the culprit.

    2. Disable your anti-virus software from scanning the DFS folders to test,
    what is the result?

    3. Refer to the following MS KB article to check your DFS configuration:

    840675 Configuration and operational recommendations for the File
    Replication
    http://support.microsoft.com/?id=840675

    4. Please refer to the KB 290762 to reinitialize File Replication Service
    replica sets, and then please monitor the event viewer to see if the issue
    is resolved.

    290762 Using the BurFlags registry key to reinitialize File Replication
    Service replica sets
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;290762

    If this problem persists, please help to gather the following information
    again:

    1. Run FRSDiag.exe on all DCs.

    File Replication Service Diagnostics Tool (FRSDiag.exe)
    http://www.microsoft.com/downloads/details.aspx?FamilyId=43CB658E-8553-4DE7-
    811A-562563EB5EBF&displaylang=en

    2. Generate a Directory Services Edition (Mpsrpt_dirsvc.exe) of MPS report
    on your DCs. For detailed instructions, please refer to the following MS KB
    article:

    818742.KB.EN-US Overview of the Microsoft Configuration Capture Utility
    (MPS_REPORTS)
    http://support.microsoft.com/default.aspx?scid=KB;EN-US;818742

    Please compress all files and send them to my working mailbox:


    I appreciate your time! I am happy to be of assistance to you and look
    forward to your reply.

    Have a nice day!

    Sincerely,

    Jenny Wu
    Microsoft CSS Online Newsgroup Support
    Get Secure! - www.microsoft.com/security
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    --------------------
    resolution issue. These two links may help,
    trouble enabling replication FRS event ID 13508 is a warning that the FRS
    service has been unable to ...
    Event id 13508 - The File Replication Service is having trouble enabling
    replication ...
     
    Jenny wu [MSFT], Apr 3, 2006
    #2
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