Getting a Code 80070490 unknown error when trying to update

Discussion in 'Windows Update' started by HelpMeh, Mar 24, 2010.

  1. HelpMeh

    HelpMeh Guest

    I've been trying to install 4 important updates to my Dell XPS M1530 running
    Windows Vista 32 bit. The updates I've been trying to install are:

    Security Update for Windows Vista (KB967723) 4.1 MB

    Update for Windows Vista (KB967723) 1.3 MB

    Update for Windows Vista (KB972145) 13.7 MB

    Update for Windows Vista (KB979306) 1.1 MB
     
    HelpMeh, Mar 24, 2010
    #1
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  2. Copied Ñesponse from MowGreen

    For Beginners and Intermediate Users -

    1) You receive a "0x80070490" error code when you use Windows Update or
    Microsoft Update Web sites to install updates
    a) Run sfc /scannow from an Elevated Command Prompt
    <http://support.microsoft.com/kb/936212>

    b) Download, save, and then run the System Update Readiness Tool
    (CheckSUR) <http://support.microsoft.com/kb/947821>

    c) > To resolve this issue, you must perform a repair installation of
    Windows Vista or Windows Server 2008.
    For Advanced Users or The Fearless -

    2) How to overcome error 0x80070490 when installing updates in Windows
    Vista/Server 2008
    <http://blogs.msdn.com/andrekl/archi...ing-updates-in-windows-vista-server-2008.aspx>

    3) Update manually. Security updates are issued the second Tuesday of
    the month.
    Non-security Windows updates are issued the fourth Tuesday of the month.
    A list of all update content by month:

    Description of Software Update Services and Windows Server Update
    Services changes in content for 2010
    <http://support.microsoft.com/kb/894199>

    *** Be wary of installing NON-essential software *** that will then have
    to be updated when a vulnerability is discovered in them.

    Ex: Windows Desktop Search; Silverlight; etc.


    MowGreen
    ===============

    OR

    Here is the thread which has many potential steps you may try for the issue
    related to the same:

    <http://www.microsoft.com/communitie...59f8&mid=c87c2e31-ed1f-447a-838d-3afc249659f8>
    -=-
     
    Ǝиçεl, Mar 24, 2010
    #2
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  3. Always state your full Windows version (e.g., Vista SP1; Vista 64-bit SP2)
    when posting in a forum or newsgroup. Please do so in your next reply.

    What anti-virus application or security suite is installed and is your
    subscription current? What anti-spyware applications (other than Defender)?
    What third-party firewall (if any)?

    Has a(another) Norton or McAfee application ever been installed on the
    computer (e.g., a free-trial version that came preinstalled when you bought
    it)?

    See the "How to obtain help" section of
    http://support.microsoft.com/kb/967723

    For home users, no-charge support is available by calling 1-866-PCSAFETY
    (and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in
    Canada or by contacting your local Microsoft subsidiary. There is no-charge
    for support calls that are associated with security updates. When you call,
    clearly state that your problem is related to a Security Update and cite the
    update's KB number (e.g., KB967723).

    Or you can...

    Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/default.aspx?gprid=6527

    Customers who experience issues installing Microsoft security updates also
    can visit the following pages for assistance:
    https://consumersecuritysupport.microsoft.com/
    http://support.microsoft.com/ph/6527#tab3

    For more information about how to contact your local Microsoft subsidiary
    for security update support issues, visit the International Support Web
    site: http://support.microsoft.com/common/international.aspx

    For enterprise customers, support for security updates is available through
    your usual support contacts.
     
    PA Bear [MS MVP], Mar 24, 2010
    #3
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