Getting contacts from personal outlook into phones exchange profil

Discussion in 'ActiveSync' started by Derek, Feb 21, 2006.

  1. Derek

    Derek Guest

    I have my Treo 700 setup to recieve mail from my work exchange server. My
    home office pc that uses outlook and a pop account has all of my contacts in
    it. Is there a way to get my contacts from that account into my phone using
    activesync on that pc. I keep getting errors like " cannot synchronize with
    the Outlook profile you are using, because a different profile was previously
    set up or the profile is password protected" Support Code 8503001f and
    "Cannot connect with the current connection settings. To check your
    settings, select Start, then Settings, the Connections." SUpport code
    85020010. I dont know what/how to get my contacts into my new phone.
    Thanks
     
    Derek, Feb 21, 2006
    #1
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  2. Derek

    Fred Guest

    I took me a long time to work this one out. Even if you only have one Outlook
    profile, activesync detects the difference between when outlook is started
    with the default profile and when it is started with a named profile, even if
    it is the only profile. If you install activesync after you have started
    outlook with a /profile parameter then activesync wont sync properly when
    outlook has been started with no /profile parameter by relying on the default
    profile setting. What an unreasonable pain.

    I started having problems because I automatically shut down outlook to
    backup pst files every night. The outlook restart used the default profile.
    If I rebooted or closed and opened outlook duting the day, the startup and
    desktop shortcuts started outlook with /profile "Outlook". Because activesync
    was installed when outlook had been started with /profile "Outlook" after the
    restart at night activesync always failed with the 8503001f. I changed the
    backup script restart to use /profile "Outlook" and now all is well.

    Not very nice one Microsoft.
     
    Fred, Mar 19, 2006
    #2
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