GOING CRAZY - WHITE SQUARE WITH A RED DIAGONAL CROSS - PL HELP???

Discussion in 'Windows Vista General Discussion' started by Going Crazy in Essex UK, May 27, 2007.

  1. I am hoping someone can help me? Please...

    I use web mail for work. I have recently brought a new PC that has Vista
    Home Premium installed. In XP everything was fine...

    I log onto web mail (secure login via work) and hey presto everything is
    displayed correctly then I press reply or reply or reply to all and what I
    get is the headings correct including the other person's email address then
    the body of the text message is a blue background with;

    A WHITE BOX WITH A RED DIAGONAL CROSS THROUGH IT

    I have now been trying to sort this out for almost 2 days. My kids have
    Windows XP and it is BRILLIANT on their computers - so why can't I use
    webmail with VISTA? I have even taken the step of removing all my Anti Virus
    software but still this is happening...

    PLEASE HELP ME! I AM CRACKING UP!!!

    Will sooooo love you forever!

    Jo
    x
     
    Going Crazy in Essex UK, May 27, 2007
    #1
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  2. Going Crazy in Essex UK

    Don Varnau Guest

    Hi,
    If you're using Outlook Web Access, the administrator of the Exchange Server
    has to apply updates to the server.

    Send this link to the IT admin/manager
    http://support.microsoft.com/kb/911829

    Hope this helps,
    Don
    [MS MVP- IE]
     
    Don Varnau, May 27, 2007
    #2
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  3. Going Crazy in Essex UK

    SSI Guest

    when you log on to OWA below your username and password choose the Basic
    mode instead of premium. That will solve the problem until your IT
    department applies the patch.
     
    SSI, May 29, 2007
    #3
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