Good signal strength but no station display?

Discussion in 'Windows Media Center' started by Jess, Sep 26, 2007.

  1. Jess

    Jess Guest

    I just set up WMC on Vista Ultimate, and am loving it.

    However I have a question on one of the over-the-air digital stations in my
    area. When checking signal strength in WMC, this particular station will show
    4 green bars. However, when I attempt to actually watch the channel, WMC says
    there is no TV signal. What's going on? The channel is good, and should be
    broadcasting. WMC setup says it sees a decent signal, but when I watch it WMC
    fails to pull it in. Any ideas?

    Jess, Sep 26, 2007
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  2. Jess

    Bill Davis Guest


    Have you tried using the software that came with your TV tuner card to
    verify you can watch digital stations outside of WMC? This is probably the
    best way to determine if you have a hardware/software problem that is
    independent of WMC. I would suggest you try that first to verify if things
    are working properly without WMC in the picture.

    Bill Davis, Sep 26, 2007
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  3. Jess

    Jess Guest


    Thanks for the tip. I installed AVer MediaCenter, and did a scan of the
    available channels. It picked up the one I was attemping to view in WMC, and
    two additional ones. The three channels are broadcast out by the local PBS
    affiliate. The channels are 26.1, 26.2 and 26.3. I'm new to the whole digital
    tuning aspect of things, so I'm not quite sure how to 'dial' those stations
    in WMC to see if I can view them manually. Any idea how to bring them into


    Jess, Sep 26, 2007
  4. Jess

    jolt Guest

    It could be a reception problem, while showing 4 bars suggest good signal
    strength the signal maybe fluctuating. It helps to know where the stations
    are located if they are VHF or UHF and the recommended antenna type to
    assure you receive the transmissions. This site may help you determine if
    it's an antenna problem.
    jolt, Sep 26, 2007
  5. Jess

    Jess Guest

    Thanks for the reply jolt. I actually was able to view all three channels
    (26.1, 26.2, 26.3) in AVer MediaCenter just fine. Would this suggest that the
    signal strength is ok, but for some reason WMC won't show them?

    Jess, Sep 26, 2007
  6. Jess

    jolt Guest

    Media Center seems to be a little more demanding on the signal strength
    requirements then some software. IMO software written primarily for
    recording should require a level of signal strength sufficent to assure that
    the recorded programming will play without errors. To troubleshoot if indeed
    it is a problem with signal strength adjusting the antenna for the channel
    in question may tell you if your on the right path to solving the problem.
    jolt, Sep 26, 2007
  7. Jess

    Jess Guest

    Well, as I noted in my original post, when I do the signal test strength
    inside of WMC, it shows four green bars. I can recieve and view other
    channels inside of WMC that are the same or a little weaker, but not these.
    That's why I'm confused.

    Jess, Sep 26, 2007
  8. Jess

    dickm Guest

    This is almost always indicative of a PSIP problem broadcast by the station
    itself. Unfortunately there's not much you can do other than send an email to
    the station's engineering department and explain whats happening. Sometimes
    they step up to the plate and admit there's a problem.

    This seems to be a common complaint of MCE users.

    The green bars are dependent upon only the signal strength and bit error
    rate of the data stream. When actually watching a program, the PSIP must be
    correct too, which it appears it isnt.

    Of course all MCE users would be affected by this problem if its broadcast
    by the station. What station is it? Maybe someone else can chime in and say
    "I have that problem too!"

    dickm, Sep 26, 2007
  9. Jess

    Jess Guest

    dickm, thanks for the response. The station call letters are KYNE-DT
    <> in Omaha, NE. The three channels I'm
    able to receive with the AVer MediaCenter, but not WMC, are 26.1, 26.2, and

    I've already initiated contact with the station, and they said mine was the
    first WVMC question they've received. :) I'll forward on your answer to see
    if that makes sense to them.


    Jess, Sep 26, 2007
  10. Jess

    JW Guest

    Are all 3 of the channels broadcasting HD resolution programs on their
    digital channels which is normally not possible? MC will only recognize the
    HD resolution digital channels.
    You can check at to see what they are broadcasting.
    JW, Sep 26, 2007
  11. Jess

    JW Guest

    Woops, I meant that you should check at not
    JW, Sep 26, 2007
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