Group Policy Results Wizard not working

When I try to run the Group Policy Results Wizard it won't display any user
names and the "next" button is greyed out. Nothing shows up in the event
logs on the client or the server. Other computers work okay.

I'm sure it is probably something with permissions but I'm not sure.

Casey

 

Hello Casey,

Thank you for posting here.

From your post, I understand that in Group Policy Results Wizard, no user
is listed and the next button is grayed out.

Would you please gather following information for me? Thanks.

1. Did you run Group Policy Results Wizard on a client workstation or on
the SBS server?
2. Did you run Group Policy Results Wizard as a domain administrator?
3. Are other operations normal on the problematic workstation?
4. When Group Policy Results Wizard asking you to select a user, could you
select Current User and click next?

In addition, please do following tests on the problematic computer:

Test: Check if RSoP works:
===================
1 Start Microsoft Management Console (MMC), click Start, click Run, type
mmc, and then click OK.
2 On the File menu, click Add/Remove Snap-in.
3 On the Standalone tab, click Add.
4 In the Available Standalone Snap-in box, click Resultant Set of Policy,
and then click Add.
5 In the RSoP snap-in, right-click Resultant Set of Policy, and then click
Generate RSoP Data.
6 After the RSoP Wizard starts,
7 Click Logging mode, and then click Next.
8 Specify the computer on which you want to run RSoP, and then click Next.
9 Specify the user for which you want to collect RSoP data, and then click
Next.
10 Review the summary of settings, click Next, and then wait for RSoP to
finish processing the data.
11 Click Finish.
12 In the RSoP snap-in, click the newly created RSoP query in the console
tree.

Please also help me gather following information:

1. Please help me capture screenshots of the window that the next button is
greyed out and send to

To capture the image, we can perform the steps below:

(a) When the error message appears, press the Print Screen key several
times (this key is located to the right of the F12 key on the keyboard)
(b) Open Paint ['start' => 'All Programs' => 'Accessories' => 'Paint'].
(c) Click Edit (menu) -> Paste or press Ctrl + V.
(d) Click File (menu) -> Save. Save it as a .jpg or .gif file and send it
to me as an attachment.

2. Please download the MPS Report tool from the following link and run it
on both the problematic computer and the SBS server, then send the
generated CAB file to my mailbox for further
investigation so that we can find what the root cause is:

http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_DirSvc.EXE

For your information:
http://www.microsoft.com/downloads/details.aspx?FamilyId=CEBF3C7C-7CA5-408F-
88B7-F9C79B7306C0&displaylang=en

Please try the above steps at your earliest convenience. If you have any
concern, please feel free to let me know.

Best regards,

Manfred Zhuang(MSFT)
Microsoft Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: Group Policy Results Wizard not working
| thread-index: Acf7+G44FfN7E85VTe2DClfMR3Ideg==
| X-WBNR-Posting-Host: 207.46.193.207
| From: =?Utf-8?B?Y2RhdmlzODI=?= <>
| Subject: Group Policy Results Wizard not working
| Date: Thu, 20 Sep 2007 19:38:02 -0700
| Lines: 7
| Message-ID: <>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2929
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:64598
| NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| When I try to run the Group Policy Results Wizard it won't display any
user
| names and the "next" button is greyed out. Nothing shows up in the event
| logs on the client or the server. Other computers work okay.
|
| I'm sure it is probably something with permissions but I'm not sure.
|
| Casey
|

 

After I ran RSoP on the client I tried the Group Policy Results Wizard again
and it worked. Not sure why; I haven't done anything else other than what
you said since I had the problem last week.

Casey

 

Hi Casey,

Appreciate your update and response. I am glad to hear that the problem has
been fixed.

I think the issue could be caused by a temporary connection issue or the
versions of Group Policy are different between the DC and the client. Maybe
running gpupdate /force can also resolve the issue.

If you have any other questions or concerns, please do not hesitate to
contact us. It is always our pleasure to be of assistance.

Have a nice day!

Manfred Zhuang(MSFT)
Microsoft Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: Group Policy Results Wizard not working
| thread-index: Acf+xM+lBsRftKr5SlqUSzrgIiQ1nQ==
| X-WBNR-Posting-Host: 207.46.192.207
| From: =?Utf-8?B?Y2RhdmlzODI=?= <>
| References: <>
<bnZYDAq$>
| Subject: RE: Group Policy Results Wizard not working
| Date: Mon, 24 Sep 2007 09:06:05 -0700
| Lines: 143
| Message-ID: <>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2929
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:65216
| NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| After I ran RSoP on the client I tried the Group Policy Results Wizard
again
| and it worked. Not sure why; I haven't done anything else other than
what
| you said since I had the problem last week.
|
| Casey
|
| "Manfred Zhuang [MSFT]" wrote:
|
| > Hello Casey,
| >
| > Thank you for posting here.
| >
| > From your post, I understand that in Group Policy Results Wizard, no
user
| > is listed and the next button is grayed out.
| >
| > Would you please gather following information for me? Thanks.
| >
| > 1. Did you run Group Policy Results Wizard on a client workstation or
on
| > the SBS server?
| > 2. Did you run Group Policy Results Wizard as a domain administrator?
| > 3. Are other operations normal on the problematic workstation?
| > 4. When Group Policy Results Wizard asking you to select a user, could
you
| > select Current User and click next?
| >
| > In addition, please do following tests on the problematic computer:
| >
| > Test: Check if RSoP works:
| > ===================
| > 1 Start Microsoft Management Console (MMC), click Start, click Run,
type
| > mmc, and then click OK.
| > 2 On the File menu, click Add/Remove Snap-in.
| > 3 On the Standalone tab, click Add.
| > 4 In the Available Standalone Snap-in box, click Resultant Set of
Policy,
| > and then click Add.
| > 5 In the RSoP snap-in, right-click Resultant Set of Policy, and then
click
| > Generate RSoP Data.
| > 6 After the RSoP Wizard starts,
| > 7 Click Logging mode, and then click Next.
| > 8 Specify the computer on which you want to run RSoP, and then click
Next.
| > 9 Specify the user for which you want to collect RSoP data, and then
click
| > Next.
| > 10 Review the summary of settings, click Next, and then wait for RSoP
to
| > finish processing the data.
| > 11 Click Finish.
| > 12 In the RSoP snap-in, click the newly created RSoP query in the
console
| > tree.
| >
| > Please also help me gather following information:
| >
| > 1. Please help me capture screenshots of the window that the next
button is
| > greyed out and send to
| >
| > To capture the image, we can perform the steps below:
| >
| > (a) When the error message appears, press the Print Screen key several
| > times (this key is located to the right of the F12 key on the keyboard)
| > (b) Open Paint ['start' => 'All Programs' => 'Accessories' => 'Paint'].
| > (c) Click Edit (menu) -> Paste or press Ctrl + V.
| > (d) Click File (menu) -> Save. Save it as a .jpg or .gif file and send
it
| > to me as an attachment.
| >
| > 2. Please download the MPS Report tool from the following link and run
it
| > on both the problematic computer and the SBS server, then send the
| > generated CAB file to my mailbox for further
| > investigation so that we can find what the root cause is:
| >
| >
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
| > 15706/MPSRPT_DirSvc.EXE
| >
| > For your information:
| >
http://www.microsoft.com/downloads/details.aspx?FamilyId=CEBF3C7C-7CA5-408F-
| > 88B7-F9C79B7306C0&displaylang=en
| >
| > Please try the above steps at your earliest convenience. If you have
any
| > concern, please feel free to let me know.
| >
| > Best regards,
| >
| > Manfred Zhuang(MSFT)
| > Microsoft Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| > --------------------
| > | Thread-Topic: Group Policy Results Wizard not working
| > | thread-index: Acf7+G44FfN7E85VTe2DClfMR3Ideg==
| > | X-WBNR-Posting-Host: 207.46.193.207
| > | From: =?Utf-8?B?Y2RhdmlzODI=?= <>
| > | Subject: Group Policy Results Wizard not working
| > | Date: Thu, 20 Sep 2007 19:38:02 -0700
| > | Lines: 7
| > | Message-ID: <>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2929
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:64598
| > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | When I try to run the Group Policy Results Wizard it won't display
any
| > user
| > | names and the "next" button is greyed out. Nothing shows up in the
event
| > | logs on the client or the server. Other computers work okay.
| > |
| > | I'm sure it is probably something with permissions but I'm not sure.
| > |
| > | Casey
| > |
| >
| >
|