Group Policy Results Wizard

Discussion in 'Windows Small Business Server' started by Ripley, Jun 30, 2006.

  1. Ripley

    Ripley Guest

    Having a problem getting this to run. When I get to the "Select the computer
    ...." screen and select the computer (either by manually typing it in or by
    using the browse button to locate it on the domain), everytime I click Next I
    get the following:

    "Group Policy Error
    Failed to connect to domain\pc due to the error listed below. Ensure that
    the Windows Management Instrumentation (WMI) service is enabled on the target
    computer, and consult the event log of the target computer for further
    details"

    The WMI service IS enabled and started on all clients though. And there are
    NO errors or anything related to Group Policy on the target machines.

    Any ideas???
     
    Ripley, Jun 30, 2006
    #1
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  2. Ripley

    Mark Crall Guest

    Hi,
    I'm not positive on this but this is my best guess and if I'm wrong, you can
    change back my recommendations easily.

    If these computers are XP SP2, you may not be able to reach the WMI with the
    default firewall settings. You will want to modify the Firewall GPO. Kind
    of ironic eh? Under the domain in the GP Mngt mmc, edit the GPO "Small
    Business Server Windows Firewall" (not Small Business Server Internet
    Connection Firewall - it's for pre SP1 clients). Edit Computer
    Configuration > Administrative Templates > Network > Network Connections >
    Windows Firewall > Domain Profile > Windows Firewall: All Remote
    Administration Exceptions. You will want to enable and add the IP address
    of the server to the "...from:" text box.

    Let me know if that works.

    --
    Regards,
    Mark Crall
    Systems Engineer
    Charlotte Tech Care Team / Carolina VoIP
    Microsoft Small Business Specialist
    Charlotte SBS Group Leader - www.sbs-charlotte.com
    Direct: (704) 248-8328 x33

    If you think installing patches and security updates is expensive, try not
    installing them...
     
    Mark Crall, Jun 30, 2006
    #2
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  3. Ripley

    Ripley Guest

    Mark,

    Thanks for your reply. Makes sense I guess, but as you say, a little odd
    that you have to set this option in group policy before a component of group
    policy works :)

    I have made the change on the policy you specified, then carried out a
    "gpupdate" on both the server and the client I was trying to connect to. But
    the error is still apparent.

    I'm guessing a need to reboot the server, or the client, or both for the
    change to take effect properly do you think?
     
    Ripley, Jun 30, 2006
    #3
  4. Ripley

    Mark Crall Guest

    Yes, sorry. You can do a command line gpupdate /force or a reboot on the
    client.

    --
    Regards,
    Mark Crall
    Systems Engineer
    Charlotte Tech Care Team / Carolina VoIP
    Microsoft Small Business Specialist
    Charlotte SBS Group Leader - www.sbs-charlotte.com
    Direct: (704) 248-8328 x33

    If you think installing patches and security updates is expensive, try not
    installing them...
     
    Mark Crall, Jun 30, 2006
    #4
  5. Ripley

    Mark Crall Guest

    An after-thought here. A shorter way to test if the firewall is the issue
    before you go editing GPOs would be to stop the firewall service on the
    workstation and try running the GPO results wizard.

    --
    Regards,
    Mark Crall
    Systems Engineer
    Charlotte Tech Care Team / Carolina VoIP
    Microsoft Small Business Specialist
    Charlotte SBS Group Leader - www.sbs-charlotte.com
    Direct: (704) 248-8328 x33

    If you think installing patches and security updates is expensive, try not
    installing them...
     
    Mark Crall, Jun 30, 2006
    #5
  6. Ripley

    Ripley Guest

    Mark,

    Thanks for your recent suggestions.

    I have since rebooted both the server and a few of the clients, and also
    carried out a gpupdate / force aswell just in case. Today I have also tried
    switching off the Windows Firewall on one of the clients, and then trying to
    run the wizard again.

    But I get the same error each and every time (about WMI).

    Any further ideas? Just seems odd that the tool isn't working for any client
    other than itself.

    Hope you can help further.
     
    Ripley, Jul 4, 2006
    #6
  7. Ripley

    jason Guest

    I remember having this same error some time ago. I can't remember exactly
    what solved it but I believe that I updated our server with the latest MS
    updates and took care of it. I don't remember seeing any one particular
    update talk about this specifically but one of them fixed it.
    Sorry it's not that much help.
     
    jason, Jul 5, 2006
    #7
  8. Ripley

    Ripley Guest

    Jason,

    Thanks for your reply.
    I actually run WSUS on my domain so would expect most updates to applied
    anyway. Unless I've missed some update pack or roll up along the way
    somewhere.
     
    Ripley, Jul 5, 2006
    #8
  9. Ripley

    Mark Crall Guest

    Hi Ripley,
    Back from a short vacation.

    Sorry I've not been of much help. I guess we can rule out Windows
    firewall...

    I'm afraid I'm at a loss on this one. My troubleshooting is always to think
    about the obvious. Assuming this is a WMI connectivity issue you may want
    to consult the following articles for testing.

    http://www.fpschultze.de/modules/smartfaq/faq.php?faqid=79

    http://www.microsoft.com/technet/scriptcenter/topics/help/wmi.mspx#E2C

    If you can't reach the WMI from the server you will want to try to reach it
    from another workstation. If you can reach it, you have an issue with your
    server that is well beyond me.

    Mark

    --
    Regards,
    Mark Crall
    Systems Engineer
    Charlotte Tech Care Team / Carolina VoIP
    Microsoft Small Business Specialist
    Charlotte SBS Group Leader - www.sbs-charlotte.com
    Direct: (704) 248-8328 x33

    If you think installing patches and security updates is expensive, try not
    installing them...
     
    Mark Crall, Jul 6, 2006
    #9
  10. Ripley

    Ripley Guest

    Mark,

    Thanks for your reply. I found one of those links very helpful and ended up
    downloading and running the WMI Diagnostic tool on my laptop. It reported
    that WMI was working correctly. However, the server still gives the same
    error whenever I try to run the Group Policy Results Wizard.

    Very strange .... oh well.

    Thanks for trying anyway. Much appreciated.
     
    Ripley, Jul 14, 2006
    #10
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