Guide won't Download Guide Server Error Code 33

Discussion in 'Windows Media Center' started by Frank McCallister SBS MVP, May 16, 2007.

  1. MCE XP Joined to SBS 2003 on initial install without Banana hack working for
    about 2 years first with Mediacom last 9 months with Charter cable, Dual
    Hauppage Tuner.

    Not sure exactly when guide stopped but need it for Saturday's Preakness for
    Wife and discovered it will not download with "The Guide could not be
    downloaded for following reason: Guide Server Error (Code 33)

    I have gone to
    and renamed the EPG directory and reregistered the ehepgdat.dll with no
    success. I have triple checked date/time issues but of course they are
    synced with the server. The only changes I have made have been normal
    Windows updates pushed by WSUS 3.0

    We are going to my stepson's Wedding Saturday any ideas on how to get this
    fixed and save mine :>)
    Frank McCallister SBS MVP, May 16, 2007
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  2. Solved! Incase anyone else runs into this a recent MS Patch apparently
    caused ISA 2004 to start blocking the Guide updates. I don't know which
    patch but an All Users rule allowed ISA to let the Guide to start
    downloading again.
    Frank McCallister SBS MVP, May 16, 2007
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  3. Frank McCallister SBS MVP

    Gary Tsang Guest

    In general, any firewall-like app could cause this whenever there are
    updates to the Media Center files, especially when it is blocking on an
    application-level basis (the updates change the files, the firewall thinks
    it is an 'unauthorized' file, end result, block!).

    Moral of the story, if you run any firewall software, you have to be aware
    how it works and its implications in common scenarios like this.

    Gary Tsang

    Microsoft MVP - Windows Media Center

    Gary Tsang, May 17, 2007
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