hair-pulling, teeth-gnashing Remote Desktop problem

Discussion in 'Windows Vista General Discussion' started by glockaroo, May 9, 2007.

  1. glockaroo

    glockaroo Guest

    I have spent hours searching Groups, the Web, and following
    tutorials... sigh! Still no success.

    HomeComp (host): WinXP-Pro, SP2, sitting behind LinkSys wireless
    router; set up to allow Remote Desktop; Windows Firewall off (relying
    on router), port 3389 enabled, users added as Remote Desktop group

    Laptop (client): Win Vista Business (new Dell machine) running McAfee
    internet security suite

    goal: use Remote Desktop with Laptop as client and HomeComp as host
    when my wife is on the road with Laptop

    I got Remote Desktop running on the laptop at home with no problem,
    and this was using actual WAN-side IP of HomeComp as the target, not
    just internal 192.168 addressing. Worked great.

    BUT, when out "on the road" the Laptop can get on free wireless
    Internet fine but cannot get Remote Desktop to run. Have tried all
    kinds of permutations :(

    Curious info: every time my wife tries to run Remote Desktop on the
    Laptop from the road, I see the login/logout entries in Event Viewer
    here on the HomeComp, and it lists the login attempts as failures due
    to "unknown user name or bad password", even though I know it is the
    right name/password cuz I can use it to log in locally, and I have
    been very careful that my wife is using the right name/password (and
    no caps lock).

    I swear I have worn out the search buttons trying to do this on my
    own, but I am out of ideas. Any help is sincerely appreciated.
    glockaroo, May 9, 2007
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  2. glockaroo Guest


    You could try and connect using the public IP followed by the
, May 10, 2007
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  3. glockaroo

    Tom Guest

    I have the same problem, adding the port # doesn't help. I get past the logon
    screen, but the desktop doesn't come up. Then it disconnects.
    Tom, May 20, 2007
  4. Could be Vista's auto-tuning. Check if this helps:

    Remote Desktop Freezes When Connecting Through Windows Vista

    934430 - Network connectivity may fail when you try to use Windows
    Vista behind a firewall device

    Vera Noest
    MCSE, CCEA, Microsoft MVP - Terminal Server
    TS troubleshooting:
    ___ please respond in newsgroup, NOT by private email ___
    Vera Noest [MVP], May 20, 2007
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