Help and Suport appears without CSS

Discussion in 'Windows Vista Performance' started by teresa, Apr 30, 2007.

  1. teresa

    teresa Guest

    Hi!

    Someting strange happening in my Help and Suport Menu.
    It apears withouf CSS code.
    It seems there are in the computer some file that I lost..

    Can anybody help?

    tks
    teresa
     
    teresa, Apr 30, 2007
    #1
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  2. Hello teresa,

    If you can't see the Help and Support icons, here is the fix:

    1. Close the Help and Support window.
    2. Start the Registry Editor by clicking Start, typing "regedit" (no
    quotation marks), and pressing ENTER. (You need administrator privileges to
    do this.)
    3. Navigate to HKEY_CLASSES_ROOT\.png.
    4. Right-click the .png folder, point to New, and then click String value.
    5. Add a new string named "Content Type" (without quotation marks).
    6. Double-click the new Content Type string and set the Value data to
    "image/png" (without quotation marks).
    7. Close the Registry Editor, and then open Help and Support.

    I hope this helps you with your problem.

    If it doesn't solve your problem, I'll need more specific information about
    what you are experiencing.
     
    Thomas Olsen [MSFT], May 2, 2007
    #2
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  3. teresa

    teresa Guest

    It works!
    Thank you Thomas! :))))
     
    teresa, May 5, 2007
    #3
  4. teresa

    synergy Guest

    Hi Thomas,

    I had the same problem as Theresa, but my registry already containe
    "image/png" for Content Type under HKEYCLASSES_ROOT/.png. I trie
    putting it in anyway but got the expected error message that it alread
    existed.

    I have Windows Vista Ultimate (OEM version) and Help was displayin
    with proper CSS formatting until the formatting disappeared for n
    apparent reason.

    I would appreciate your help in getting it back. Is there something
    can singularly install from the Vista DVD?

    Thanks, Pete
     
    synergy, Jun 29, 2007
    #4
  5. teresa

    spwestwood Guest

    Hi Peter

    Try similar only:
    1. Close the Help and Support window.
    2. Start the Registry Editor by clicking Start, typing "regedit" (no
    quotation marks), and pressing ENTER. (You need administrator
    privileges to
    do this.)
    3. Navigate to HKEY_CLASSES_ROOT\.png.
    4. Right-click the .css folder, point to New, and then click String
    value.
    5. Add a new string named "Content Type" (without quotation marks).
    6. Double-click the new Content Type string and set the Value data to
    "text/css" (without quotation marks).
    7. Close the Registry Editor, and then open Help and Support.

    It worked for me.

    Sam
     
    spwestwood, Nov 10, 2007
    #5
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