Help: Can't login to Messenger Live, Hotmail or any other Passport site

Discussion in 'Windows Live Messenger' started by Mitja Harej, Apr 15, 2006.

  1. Mitja Harej

    Mitja Harej Guest

    Nearly two weeks ago, I submited an issue with Messenger
    Live, because New email notification didn't reset back
    to 0, when I checked new emails. I was contacted by
    support, and asked for some more information and for
    consent to look into my account in order to better understand
    the issue. I gave requested aditional information and gave
    my consent to look into my account, which is

    Now the result is, I cannot login to Hotmail to check for
    new emails, or use Passport and enter Passport based websites,
    like I can'r reset the Hotmail
    passport. I have already contacted Messenger Live support,
    MSN Messenger support, Passport support and sent an email to
    in past days, but nobody was able
    to tell my what is going on with my Hotmail account. In short
    looks like my account is dead.

    If anyone can help me please contact me at

    Mitja Harej, Apr 15, 2006
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  2. Greetings,

    The first step is to identify if it's simply screwed up cookies or something similar. Try a
    different browser (like FireFox) and see what happens there.

    Also, Connect was down yesterday, so you can't go on that.
    Jonathan Kay [MVP], Apr 15, 2006
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  3. Mitja Harej

    Mitja Harej Guest


    I've already tried all these tricks, and I can't login in any
    Passport based site for about a week now. I can't even
    reset the password. It's like my Hotmail account is blocked.
    Mitja Harej, Apr 15, 2006
  4. Mitja Harej

    Mitja Harej Guest

    OK. I reset the password today. At last, I can use Messenger
    Live, access Hotmail and


    Mitja Harej
    Mitja Harej, Apr 16, 2006
  5. Hi,



    Jonathan Kay [MVP], Apr 17, 2006
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