Help have adware and a worm

Discussion in 'Windows Vista General Discussion' started by astro999, Nov 9, 2006.

  1. astro999

    astro999 Guest

    I am still using Vista RC 1 and Trend Micro antivirus.Trend Micro scan says
    that I have a Worm_Generic.za and adware My Web Search which I just have now
    noticed its a BHO and never really new what it was till now.From what I have
    read about the MY WEB SEARCH its really hard to remove.As for the
    WORM_GENERIC.ZA
    dont know what to do about that yet still searching for a solution.However I
    have read that SPY SWEEPER will take out MY WEB SEARCH but its not compatible
    with Vista yet.Does anyone no of a way to get rid of these?We are using Vista
    Beta OS and theres not much support to help with this that I know of.Does
    anyone know of any program thats free that will work?Thank you
    Theres three:
    WORM_GENERIC.ZA
    MY WEB SEARCH
    IBS WEB SEARCH
     
    astro999, Nov 9, 2006
    #1
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  2. astro999

    Tom Ziegmann Guest

    Hello,

    Please try downloading Ad-Aware, run it in safe-mode using the Administrator
    account and see if that fixes your issue. If that does not work, please post
    back here and we'll see if we can help get this fixed.

    --
    Tom Ziegmann
    Microsoft Certified Professional
    Microsoft Core OS Beta Tester

    *Feel free to contact me via e-mail if you
    have an urgent issue, otherwise please use
    the newsgroups*
     
    Tom Ziegmann, Nov 10, 2006
    #2
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  3. Andre Da Costa [Extended64], Nov 10, 2006
    #3
  4. astro999

    Gene Fitz Guest

    And from now on, watch what you are downloading.
    Anti-virus can help after you have gtotten a virus, but they don't stop you
    from getting a virus. Id you click the "ok" do download it, you are pretty
    much stuck.

    First, try stanning with Windows Defender. That should catch it. If that
    doesn't, try Spyware destroyer, it should have a free trial. If that doesn't
    work, get rid of PC Cillin, that program doesn't work well anyway. I would
    suggest AVAST! because it generally catches everything.
    A little something to remember, if you have an " always on" connection,
    remove your lan cable, or connection to the internet phusically before you
    run full scan. Because with many internet based viri, if you are connected to
    the net, the program is working and will keep your virus scan from being able
    to remove.
    That should get rid of your issue. And if that still doesn't do anything, go
    into safe move WITHOUT networking, and see what you got there.
    And if that STILL doesn't work. Man, sorry, time to format the Vista drive
    and start over. THIS TIME with a better AV program.

    I hope this helps,
     
    Gene Fitz, Nov 10, 2006
    #4
  5. astro999

    astro999 Guest

    Tom, for the last few hours I've been trying to run in safe mode.But when I
    get there to log in as administrator it says "Your account has been disabled"
    Dont know how to get in safe mode with this .I have tried everything.Even
    turned off the UAC once to see if that would work.So I changed antivirus to
    AVG and will run that already have spy-bot search & destroy.
     
    astro999, Nov 10, 2006
    #5
  6. astro999

    Tom Ziegmann Guest

    If you can login regularly click on Start, type in lusrmgr.msc and press
    enter. Then click on Users on the left hand side of the window. Then on the
    right side right click on Administrator and click Reset Password. Select a
    password you want to use and then press ok. Right click on Administrator
    again and click on Properties. Then on the properties page uncheck Account
    is Disabled. Press OK and then you should be able to login as an
    Administrator in regular and Safe modes.

    --
    Tom Ziegmann
    Microsoft Certified Professional
    Microsoft Core OS Beta Tester

    *Feel free to contact me via e-mail if you
    have an urgent issue, otherwise please use
    the newsgroups*
     
    Tom Ziegmann, Nov 10, 2006
    #6
  7. astro999

    astro999 Guest

    Thanks Tom,it worked good.Now I know how to use administrator.
     
    astro999, Nov 11, 2006
    #7
  8. Trend always seems to pick up TightVNC as WORM_GENERIC.ZA on both my XP and
    Vista systems. I have whitelisted these files now otherwise I keep on
    getting alerts that they are viruses when I know they are not. I can
    understand why they are mentioned though as TightVNC does allow other to
    take control of your system.

    Vince Marsters
     
    Vince Marsters, Nov 11, 2006
    #8
  9. astro999

    astro999 Guest

    Vince, thanks for that info, I was wondering if it was PC Cillin and maybe I
    was the only one getting this Worm_Generic.Za.Didnt know exactly what I was
    going to do because it was so annoying, so I switched to Windows Live Onecare
    beta for Vista for now.Seems to be ok,except seems to load slow.Thanks
    --
    Thank you
    astro999


     
    astro999, Nov 13, 2006
    #9
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