Help me STOP cycle: Microsoft Internet Explorer 6 Service Pack 1

Discussion in 'Windows Update' started by Paula, May 10, 2004.

  1. Paula

    Paula Guest

    I'm running Windows 98 and I am suffering from the same problem as numerous people in this community
    I repeatedly am told I have this critical update to apply, yet the install history indicates that the item has been successfully installed multiple times. I don't know if it's actually installed or not; my help about shows: Version 6.0.2600.0000IC, Update versions:;Q321232;q313829;Q323759;Q328676. Yet when I do a read more on the MSIE 6 SP1 fix it seems to indicate Q326489
    I've checked the WUTemp folder listed in the log below and do NOTsee any files although my folder options are set to view all files. Is this thing installed or not? Is the answer what Mark7 put in a related post....uninstall and reinstall IE6 then install the SP1 patch

    ###Update Log: Last Lines###
    2004-05-10 10:22:06 15:22:06 Success IUCTL Startin
    2004-05-10 10:22:09 15:22:09 Success IUCTL Downloaded iuident.cab from http://windowsupdate.microsoft.com/v4/ to C:\Program Files\WindowsUpdate\V
    2004-05-10 10:22:09 15:22:09 Success IUCTL Checking to see if new version of Windows Update software availabl
    2004-05-10 10:22:09 15:22:09 Success IUCTL Current iuctl.dll version: 5.3.3790.1
    2004-05-10 10:22:09 15:22:09 Success IUCTL Current iuengine.dll version: 5.3.3790.1
    2004-05-10 10:22:09 15:22:09 Success IUENGINE Startin
    2004-05-10 10:22:10 15:22:10 Success IUENGINE Determining machine configuratio
    2004-05-10 10:22:10 15:22:10 Success IUENGINE Determining machine configuratio
    2004-05-10 10:23:21 15:23:21 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.as
    2004-05-10 10:23:21 15:23:21 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.as
    2004-05-10 10:23:22 15:23:22 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.as
    2004-05-10 10:23:24 15:23:24 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.as
    2004-05-10 10:23:27 15:23:27 Success IUENGINE Determining machine configuratio
    2004-05-10 10:23:28 15:23:28 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/consumerdrivers/getmanifest.as
    2004-05-10 10:23:50 15:23:50 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.as
    2004-05-10 10:23:51 15:23:51 Success IUENGINE Asynchronous Download starte
    2004-05-10 10:23:51 15:23:51 Success IUENGINE Download destination root folder is: c:\WUTem
    2004-05-10 10:23:52 15:23:52 Success IUENGINE Downloaded file http://download.windowsupdate.com/m...1_1DED39DEA948B9A606B5BB88A168CCC9D7F60FB3.ca
    2004-05-10 10:23:52 15:23:52 Success IUENGINE Local path c:\WUTemp\com_microsoft.ie6_SP1__Win98_Winme_5575\ie6sp1.ca
    2004-05-10 10:23:53 15:23:53 Success IUENGINE See iuhist.xml for details: Download finishe
    2004-05-10 10:23:53 15:23:53 Success IUENGINE Asynchronous Install starte
    2004-05-10 10:23:53 15:23:53 Success IUENGINE Asynchronous Install completed startu
    2004-05-10 10:23:53 15:23:53 Success IUENGINE Installing SOFTWARE item from publisher com_microsof
    2004-05-10 10:23:53 15:23:53 Success IUENGINE Installer Command Type: EX
    2004-05-10 10:25:11 15:25:11 Success IUCTL Startin
    2004-05-10 10:25:19 15:25:19 Success IUCTL Shutting dow
    2004-05-10 10:25:19 15:25:19 Success IUCTL Startin
    2004-05-10 10:25:23 15:25:23 Success IUCTL Downloaded iuident.cab from http://windowsupdate.microsoft.com/v4/ to C:\Program Files\WindowsUpdate\V
    2004-05-10 10:25:23 15:25:23 Success IUCTL Checking to see if new version of Windows Update software availabl
    2004-05-10 10:25:24 15:25:24 Success IUENGINE Startin
    2004-05-10 10:25:24 15:25:24 Success IUENGINE Determining machine configuration
    2004-05-10 10:25:34 15:25:34 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
    2004-05-10 10:25:34 15:25:34 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
    2004-05-10 10:25:35 15:25:35 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
    2004-05-10 10:25:36 15:25:36 Success IUENGINE Shutting down
    2004-05-10 10:25:36 15:25:36 Success IUCTL Shutting down
    2004-05-10 10:49:19 15:49:19 Success IUCTL Starting
    2004-05-10 10:49:23 15:49:23 Success IUCTL Downloaded iuident.cab from http://windowsupdate.microsoft.com/v4/ to C:\Program Files\WindowsUpdate\V4
    2004-05-10 10:49:24 15:49:24 Success IUCTL Checking to see if new version of Windows Update software available
    2004-05-10 10:49:24 15:49:24 Success IUCTL Current iuctl.dll version: 5.3.3790.13
    2004-05-10 10:49:24 15:49:24 Success IUCTL Current iuengine.dll version: 5.3.3790.13
    2004-05-10 10:49:24 15:49:24 Success IUENGINE Starting
    2004-05-10 10:49:24 15:49:24 Success IUENGINE Determining machine configuration
    2004-05-10 10:49:25 15:49:25 Success IUENGINE Determining machine configuration
    2004-05-10 10:49:32 15:49:32 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
    2004-05-10 10:49:33 15:49:33 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
    2004-05-10 10:49:34 15:49:34 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
    2004-05-10 10:49:36 15:49:36 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
    2004-05-10 10:49:39 15:49:39 Success IUENGINE Determining machine configuration
    2004-05-10 10:49:40 15:49:40 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/consumerdrivers/getmanifest.asp
    2004-05-10 11:24:47 16:24:47 Success IUENGINE Shutting down
    2004-05-10 11:24:55 16:24:55 Success IUCTL Downloaded iuident.cab from http://windowsupdate.microsoft.com/v4/ to C:\Program Files\WindowsUpdate\V4
    2004-05-10 11:24:56 16:24:56 Success IUCTL Checking to see if new version of Windows Update software available
    2004-05-10 11:24:56 16:24:56 Success IUCTL Current iuctl.dll version: 5.3.3790.13
    2004-05-10 11:24:56 16:24:56 Success IUCTL Current iuengine.dll version: 5.3.3790.13
    2004-05-10 11:24:56 16:24:56 Success IUENGINE Starting
    2004-05-10 11:24:56 16:24:56 Success IUENGINE Determining machine configuration
    2004-05-10 11:24:56 16:24:56 Success IUENGINE Determining machine configuration
    ####
     
    Paula, May 10, 2004
    #1
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  2. Paula

    mdjr Guest

    I am in the same boat! Unfortunately I have not found any help from microsoft. If I find anything helpful I will share...
     
    mdjr, May 10, 2004
    #2
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  3. Paula

    Paula Guest

    Thanks mdjr
    BTW: I decided to try Mark7's advice from a previous related post, but have run into a brick wall there as well. I tried to download the MSIE 6 SP1 install so that I'd have it local on my machine. My intent was to use Add/Remove programs to uninstall "Microsoft Internet Explorer 6.0 and Internet Tools" and then run the install saved locally. Well...as soon as I try to download my machine hangs. Aaargh!! I've done it twice the second time I disabled my firewall just incase that was the issue and it still hung. I'm at a loss what to try now.
     
    Paula, May 10, 2004
    #3
  4. Paula,

    DO NOT uninstall IE6. The issues with it can be resolved without
    resorting to this.

    First, do you have a spyware program installed ? If not, go here to
    scan your system for their presence :

    Do you have parasites
    http://www.aumha.org/a/noads.htm

    If spyware is found go here (If none is found on the system skip
    this step) :
    The Parasite Fight - Quick Fix Protocol
    http://www.aumha.org/a/quickfix.htm
    =============================================================

    When you are certain the system is clean, boot to Safe Mode and use
    the Repair Tool for IE :

    180902 - How to Start a Windows 98-Based Computer in Safe Mode
    http://support.microsoft.com/?kbid=180902

    Description of the Internet Explorer Repair Tool
    http://support.microsoft.com/?kbid=194177
    ===============================================================
    You state that this is your IE version. This is not IE6 SP1.
    Try this : Create a new folder in My Documents. Name it InstallIE.
    Open the Program Files\Internet Explorer\Uninstall Information
    folder. Move all of the contents of this folder to the folder you
    created, InstallIE. Temporarily disable your antivirus program.
    Now run the setup for IE6. If it installs you can delete the
    InstallIE folder. If not, move the contents of the folder back to
    the Program Files\Internet Explorer\Uninstall Information folder.

    Please post back with your progress.


    MowGreen [MVP]
    *-343-* Never Forgotten
     
    MowGreen [MVP], May 11, 2004
    #4
  5. Paula,

    DO NOT uninstall IE6. The issues with it can be resolved without
    resorting to this.

    First, do you have a spyware program installed ? If not, go here to
    scan your system for their presence :

    Do you have parasites
    http://www.aumha.org/a/noads.htm

    If spyware is found go here (If none is found on the system skip
    this step) :
    The Parasite Fight - Quick Fix Protocol
    http://www.aumha.org/a/quickfix.htm
    =============================================================

    When you are certain the system is clean, boot to Safe Mode and use
    the Repair Tool for IE :

    180902 - How to Start a Windows 98-Based Computer in Safe Mode
    http://support.microsoft.com/?kbid=180902

    Description of the Internet Explorer Repair Tool
    http://support.microsoft.com/?kbid=194177
    ===============================================================
    You state that this is your IE version. This is not IE6 SP1.
    Try this : Create a new folder in My Documents. Name it InstallIE.
    Open the Program Files\Internet Explorer\Uninstall Information
    folder. Move all of the contents of this folder to the folder you
    created, InstallIE. Temporarily disable your antivirus program.
    Now run the setup for IE6. If it installs you can delete the
    InstallIE folder. If not, move the contents of the folder back to
    the Program Files\Internet Explorer\Uninstall Information folder.

    Please post back with your progress.


    MowGreen [MVP]
    *-343-* Never Forgotten
     
    MowGreen [MVP], May 11, 2004
    #5
  6. Paula

    Paula Guest

    Update: I didn't uninstall IE, from reading up on the download of IE6 SP1 the setup needs to download file so internet access is a requirement to installing it. I used my work computer and downloaded IE6 SP1, attached it to an email and sent it to my home computer, and then ran it. On the first attempt it complained about download settings and asked me to clear cache in my browser and then run set up again. It worked on the second attempt and the help, about from the browser now clearly states that I am using IE6 SP1. I'm set
    Good luck to JR and the rest of you dealing with this issue.
     
    Paula, May 17, 2004
    #6
  7. Paula

    intrama83 Guest

    Intra Masonry has been the leader in providing New Construction in Michigan. Intra Masonry provides residential and commercial New Construction in Michigan - With over 20 years experience, we are the #1 choice for Michigan New Construction.
    http://www.intramasonry.com
     
    intrama83, Jun 26, 2012
    #7
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