help please on macromedia flash player....

Discussion in 'Windows Vista Installation' started by cramerswife, Jun 29, 2007.

  1. cramerswife

    cramerswife Guest

    i need to know how to install the macro media flash player it wont let me i
    recently de installed java but nothing seems to be workin? i need some help
    here
     
    cramerswife, Jun 29, 2007
    #1
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  2. Download the standalone version of Flash Player from here:
    http://www.softwarepatch.com/network-security/flashdownload-security


    --
    Carey Frisch
    Microsoft MVP
    Windows - Shell/User

    ---------------------------------------------------------------------------­-----

    :

    i need to know how to install the macro media flash player it wont let me i
    recently de installed java but nothing seems to be workin? i need some help
    here
     
    Carey Frisch [MVP], Jun 29, 2007
    #2
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  3. cramerswife

    cramerswife Guest

    wich one do i get?
     
    cramerswife, Jun 29, 2007
    #3
  4. cramerswife

    dean-dean Guest

    dean-dean, Jun 29, 2007
    #4
  5. Carey Frisch [MVP], Jun 29, 2007
    #5
  6. cramerswife

    Jasmine Guest

     
    Jasmine, Sep 5, 2007
    #6
  7. cramerswife

    Jasmine Guest

    Hi,
    I have Vista and tried to download Flash via the Quia test site to take an
    online exam. Then I tried going to Adobe. Spent 4 hours unsuccessfully.
    Then I went to Best Buy where I bought my compuer (which is 2 months old) and
    they tried for 2 hours unsuccessfully. They told me that Vista has known
    compatability problems with Flash. They also said they only way to rectify
    the problem was to reformat the hard drive and start over. They said they
    said that by initially trying to download through a third party (which may
    have had an older version) could have corrupted something that was not
    fixable. By reformatting etc. I would loose all my software that I got
    through my work (multiple user use) and I no longer work there or have access
    to office which means I would not have to buy microsoft office, plus they
    would charge me the "rebuild" and backing of my information. I bought my
    computer on a one years financing and can't afford to spend several hundred
    dollars fixing something I haven't even paid for yet.
    I have contacted Microsoft, HP and Adobe and after numerous more hours was
    told they don't know what the problem is.
    I uninstalled any previous attempts and then tried your standalone patch,
    but it does not work either.
    Do you have any other solutions.
    I am at my wits end.
     
    Jasmine, Sep 5, 2007
    #7
  8. Right-click on the IE icon located on the Taskbar and select
    "Run as administrator". Then visit:

    http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash

    and click on "Install Now".

    ---------------------------------------------------------------------------

    :

    Hi,
    I have Vista and tried to download Flash via the Quia test site to take an
    online exam. Then I tried going to Adobe. Spent 4 hours unsuccessfully.
    Then I went to Best Buy where I bought my compuer (which is 2 months old) and
    they tried for 2 hours unsuccessfully. They told me that Vista has known
    compatability problems with Flash. They also said they only way to rectify
    the problem was to reformat the hard drive and start over. They said they
    said that by initially trying to download through a third party (which may
    have had an older version) could have corrupted something that was not
    fixable. By reformatting etc. I would loose all my software that I got
    through my work (multiple user use) and I no longer work there or have access
    to office which means I would not have to buy microsoft office, plus they
    would charge me the "rebuild" and backing of my information. I bought my
    computer on a one years financing and can't afford to spend several hundred
    dollars fixing something I haven't even paid for yet.
    I have contacted Microsoft, HP and Adobe and after numerous more hours was
    told they don't know what the problem is.
    I uninstalled any previous attempts and then tried your standalone patch,
    but it does not work either.
    Do you have any other solutions.
    I am at my wits end.
     
    Carey Frisch MVP], Sep 5, 2007
    #8
  9. cramerswife

    John Barnes Guest

    Did you run the uninstall program first, before you installed the download
    version?
     
    John Barnes, Sep 5, 2007
    #9
  10. cramerswife

    Jasmine Guest

    yes, then shut-down and restarted. Did this several times.
     
    Jasmine, Sep 6, 2007
    #10
  11. cramerswife

    Jasmine Guest

    Thanks,
    Don't mean to sound like an idiot, but I'm not finding the IE icon.


     
    Jasmine, Sep 6, 2007
    #11
  12. cramerswife

    Jasmine Guest

    Found it. It opens Yahoo. Is that correct?

     
    Jasmine, Sep 6, 2007
    #12
  13. cramerswife

    John Barnes Guest

    I haven't seen anywhere, but can I assume you are not using the IE 64-bit
    version. That will not install Flash. You need to be using IE 32-bit. If
    you are, go into Windows\system32\Macromed\Flash What files do you have?
    Do you have an uninstall? If so run it. Does that remove the other files?
    Go into IE\tools\programs\manage add-ons Using the dropdown select
    Downloaded ActiveX Controls (32-bit) Select Shockwave Flash Object and
    click on delete
    Then in the Flash file rename the install.log file to installx.log Then
    follow Carey's instructions for running the Flash update and See what you
    end up with. The log file you rename can be used if necessary to delete any
    entries in the registry that need to be deleted, but first lets see what we
    get in the new log file when you follow Carey's instructions.
     
    John Barnes, Sep 6, 2007
    #13
  14. cramerswife

    Jasmine Guest

    I did this (first un-installing flash), but it did not install. I tried
    You-Tube and other sites that require flash, and I couldn't view them.
    What happened to corrupt this. Flash was installed initially with Vista
    when I bought the compute 2 months ago and used to work, and then suddenly
    stopped.
    Do you think I got a virus? I have McAfee and Spy Sweeper and update daily.
    Any ideas on what happend?
    The guys at Best Buy suggested wiping the hard drive clean and starting
    over. Do you think I should go ahead and do this?
    I would really appreciate any suggestions at this point.
    Thanks so much already for all your and John's help.

     
    Jasmine, Sep 6, 2007
    #14
  15. cramerswife

    John Barnes Guest

    Have you followed the steps I outlined below? You seem to be computer savvy
    enough to follow those steps. The install log in the Flash folder should
    provide you with the history of any installs, thereby allowing you to undo
    any changes. Not sure why Best Buy wouldn't think to look there. Again I
    am assuming you are using 32-bit as you haven't said.

     
    John Barnes, Sep 6, 2007
    #15
  16. cramerswife

    driftpin Guest

     
    driftpin, Oct 30, 2007
    #16
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