Help! Problems with TV on Sony Vaio MCE

Discussion in 'Windows Media Center' started by CJSnet, Oct 18, 2003.

  1. CJSnet

    CJSnet Guest

    Bit of a strange one this. I've converted my own MCE 2004 PC by taking a
    ready-built Sony Vaio PCV-RZ series (XP Pro) PC and adding the MSDN MCE CDs
    to it as a clean install, but I get the usual "Files needed to display video
    are missing or corrupt" error.

    IMPORTANT: My Vaio is identical in every way (specifications of graphics
    cards too AFAIK) to the PCV-RZ series Vaio with MCE pre-installed, as shown
    at It's basically my PC, with MCE on the hard disk
    and a remote thrown in.

    It's hard to say what the TV Tuner card is in this thing, but it's a
    standard one across the RZ range AFAIK. In Device Manager it's called "Sony
    TV Tuner (4830) WDM TVTuner" and "...WDM Video Capture". If I look at the
    PhTvTune.inf file in the driver folder, it mentions ASUSTek. The driver
    version of TVTuner is and Video Capture There's no sign of
    the card on but I may not know what I'm looking for.

    Any ideas how to get this thing working? It can't be anything too hard as
    the Vaio comes with MCE 2002 pre-installed. Why do they make it so hard!

    Also, to add to my pain, DVD playback only works intermittently. Most of
    the time it freezes the PC completely so I need to hard reset.

    I have NVDVD.

    Thanks in advance!
    CJSnet, Oct 18, 2003
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  2. CJSnet

    CJSnet Guest

    PS: Just found latest drivers for TV Tuner (from Asus though not Sony) at but no good. Any ideas where the Sony drivers can
    be obtained? Sony Link will only let me download drivers for my PC and it
    says there are no updates for the TV Tuner for my PC. Grrr.
    CJSnet, Oct 18, 2003
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  3. CJSnet

    Danimator Guest

    WOn't work, you need a special tv\capture driver for the hardware,
    which as far as I know, Sony has no intention of releasing
    publically, except bundled with the new mce pc. If you figure out how
    to hack the driver or mod it to work let me knowm I have a Sony Vaio
    also that has teh hardware mpeg capture/tvtuner, althoguh a different
    model. Thanx

    Posted via
    Everything about Windows XP Media Center Edition
    Danimator, Oct 18, 2003
  4. CJSnet

    CJSnet Guest

    Great to find a fellow sufferer. Have you resolved it yet (bought a
    different card) or still trying?

    That PCV-RZ MCE PC will come with the drivers installed in C:\Vaio as they
    were on mine. What we need is someone with that MCE PC who can zip and send
    the TV Tuner drivers.

    Is it the Asus video in driver that's the problem, or the nVidia out? Keep
    in touch - I'll be watching this thread like a hawk :)
    CJSnet, Oct 18, 2003
  5. CJSnet

    CJSnet Guest

    PS: How do you know there's a special driver just for Sony's MCE PCs? Is
    that 100% reliable info - don't want to bark up the wrong tree. I'm sure we
    can get it if so, but where did you get that info? :)
    CJSnet, Oct 18, 2003
  6. CJSnet

    CJSnet Guest

    In the meantime I did a reinstall, and the 'missing or corrupt' error no
    longer shows. DVD playback now also works, and the Recorder Storage page
    that used to crash now works, so I'm getting there.

    Now, instead, I get "Media Center has encoutered a problem and needs to
    close" when I try to watch Live TV :(

    AppName: ehshell.exe AppVer: 5.1.2600.1217 ModName: ehuihlp.dll

    ModVer: 5.1.2600.1217 Offset: 00005715

    Any help greatly appreciated.
    CJSnet, Oct 18, 2003
  7. CJSnet

    CJSnet Guest

    PPS: Would there be any problem with the sound card for Live TV, or is it
    just the TV Tuner card that's fussy? E.g. how does one tell MCE to look at
    the Aux In on the SoundMax card to get the audio to accompany the S-Video
    in - or does it just use the Control Panel Audio Mixer setting for the
    CJSnet, Oct 18, 2003
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