High CPU usage while @ MSN.com

Discussion in 'Internet Explorer' started by snerdly, Dec 8, 2007.

  1. snerdly

    snerdly Guest

    I have noticed extreemly high CPU usage while using MSN.com, I am using IE
    7. This does not occur @ other websites, some that are as busy if not even
    busier. Is anyone aware of a problem with MSN.com? This just seems to have
    just begun.

    Have been perusing other posts & tried - clearing browser history, set temp
    disk space to 100MB, Phishing filter is disabled & turned off McAfee's site
    advisor as well. None of this seems to help or @ the least not much. Seems
    to be worse when I am logged onto email.

    Perhaps I should mention yesterday I did a ridiculously large search & it
    frag'd IE7 to the point where it was unresponsive. However that search was
    not done from MSN.com & this appears to be the only site causing high CPU, if
    that makes a dif.

    Something else if I may, this may not be the appropiate forum for this
    question but: I saw in a post MVP = Frank Saunders advised removing McAfee
    (Norton also) & using instead Avast which is free & not as intrusive. Is
    this true? I have often felt that McAfee was a severe resource hog using
    about 75MB of RAM & would really rather use Windows Firewall anyway (like to
    keep things Microsoft as much as possible ya know). I only have 512MB avail
    & have been into extended virtual memory in the past, then I began looking
    for things to shutdown.
     
    snerdly, Dec 8, 2007
    #1
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  2. snerdly

    MelvinC Guest

    Have you looked at the Task Manager? It would be informative if you do.
    Hope this helps.
    ++++++++++++++++++++++++++++++++++++
     
    MelvinC, Dec 8, 2007
    #2
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  3. snerdly

    PA Bear Guest

    Windows version?

    => Does this behavior persist if you start IE7 in No Add-ons mode? To start
    IE7 in No Add-ons mode:

    1. Right-click on the blue IE desktop icon and select Start without Add-ons;

    2. Start > (All) Programs > Accessories > System Tools > Internet Explorer
    (No add-ons).

    Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
    http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

    => Does the problem persist if you Reset IE7 Settings (RIES)?
    http://support.microsoft.com/kb/923737 <= Read before using!
     
    PA Bear, Dec 8, 2007
    #3
  4. snerdly

    snerdly Guest

    Upon cursory examination it appears that you have fixed my problem. CPU
    utilization floating comfortably down around 4% now - except for the spikes
    recorded when the page updates. Now I guess I just need to figure out which
    Add-on is the culprit. Thanks PA Bear!

    How bout Avast vs McAfee? Maybe there's a Microsoft Security Communtiy for
    that one?
     
    snerdly, Dec 8, 2007
    #4
  5. snerdly

    PA Bear Guest

    A1. Check your third-party toobars first (including Windows Live Toolbar).

    A2. microsoft.public.security.homeusers
     
    PA Bear, Dec 8, 2007
    #5
  6. snerdly

    snerdly Guest

    I don't have any third party toolbars, try to keep everyhthing just Microsoft
    as much as possible. I do however have "McAfee SiteAdvisor" inserted just
    below the "Web site address" & above the part of the toolbar with Favorites,
    Home, RSS, etc. This is part of the McAfee package. Has been that way for
    quite a while.
    Not sure what you mean by "Windows Live Toolbar"? I am a Hotmail user (or
    Live Hotmail as it is now called). Does that make a dif?
    Thanks for all the assistance!
     
    snerdly, Dec 8, 2007
    #6
  7. snerdly

    PA Bear Guest

    What "fixed" your problem, starting IE in No Add-ons mode or RIES? (I kinda
    assumed it was the former.)

    McAfee Site Advisor's been causing CPU spikes at Gmail's new webmail page.
    It's as demanding as Windows Live Hotmail's new webmail pages. Perhaps the
    Site Advisor patch/update to be released on 10 Dec-07 will address the
    behavior for you. See
    http://blog.siteadvisor.com/2007/12/problems_accessing_gmail.shtml

    PS: Site Advisor turned out to be the troublemaker here, too:
    http://groups.google.com/group/micr..._frm/thread/1580bf939a915741/cfbfa92eb2640aab
     
    PA Bear, Dec 8, 2007
    #7
  8. snerdly

    snerdly Guest

    Correct - Starting IE in No Add-ons fixed my problem. I never even made it
    to REIS.
     
    snerdly, Dec 9, 2007
    #8
  9. snerdly

    nyislander Guest

    I having the same problem with MSN.com which was my homepage. I just had to
    change to a different page because I can't figure out how to fix extremely
    high CPU usage problem. I have not downloaded any new add ons in many months
    now. All I have as far as toolbars is HP view and Norton toolbar. As long as
    I don't open MSN.com everything is fine. I don't experience this problem on
    any other sites. This problem began for me about 12 hours or so ago.
     
    nyislander, Dec 9, 2007
    #9
  10. snerdly

    snerdly Guest

    The offending Add-on appears to have been "Shockwave Flash Object". Once I
    disabled it the cpu utilization went back to normal. Then I Deleetd Flash
    Player 9 thru Add/Remove Pgms & also deleted the Activex portion thru manage
    Add-ons. If that wasn't enough then @ the Adobe.com site I found a link for
    removal of Flash Player9 (because it said = "Due to recent enhancements to
    the Adobe Flash Player installers, you can now remove the player only by
    using the Adobe Flash Player uninstaller. To remove Flash Player, simply
    download and run the appropriate uninstaller for your system")
    shortcut =
    http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe
    So I went ahead & ran this uninstaller even though it appeared I had already
    removed everything, but what the heck huh. Show details in the uninstaller
    indicates that it will only Delete on Reboot. I restarted the PC &
    reinstalled Flash Player from Adobe.com.

    And once again my CPU utilization is nearing 100% - I disabled
    Add-on/Activex "Shockwave Flash Object" & now the CPU Util is much lower.

    Can I leave this Add-on disabled? When I was installing Flash Player 9 it
    appeared as if the Activex pgm was only needed to perform the install of
    Flash Player 9. Will it be required any longer now that Flash Player is
    installed?

    On a side note I added MSN.com to the "Do not warn" list in site advisor
    which did not help.
     
    snerdly, Dec 9, 2007
    #10
  11. snerdly

    snerdly Guest

    Duh, the Activex pgm Cannot be left uninstalled. A great deal of Web page
    content is missing.
    Guess I'll give REIS a shot next.
     
    snerdly, Dec 9, 2007
    #11
  12. snerdly

    nyislander Guest

    I just reproduced this issue on a second computer in my home with Windows
    XP2 and IE6. The same problem occurrs with the MSN site so this is not just
    an IE7 problem. As far as this being a Adobe Flash Player problem, this only
    happens to me when I have the MSN site open. After about 5 minutes with the
    MSN page open, my CPU is up in the 90's. No other sites that have the flash
    player running cause this problem. As soon as I shut the site MSN down my CPU
    usage drops back to normal.
     
    nyislander, Dec 9, 2007
    #12
  13. snerdly

    snerdly Guest

    Yes, that is all exactly correct. Only MSN.com, other WEB sites appear to
    work fine. I also have a second PC which more powerfull but also seems to be
    experiencing the same issue. This just started today.
     
    snerdly, Dec 9, 2007
    #13
  14. snerdly

    snerdly Guest

    Add-on "Shockwave Flash Object" (Flash Player 9) is the only Add-on that is
    still enabled after RIES. Kinda funny since that is the one that is causing
    the high CPU utilization.
    Are nyislander & I the only ones experiancing this problem? nyislander & I
    are both getting this on multiple PC's in our household & it started within
    the last 24 hours. Could there be something wrong with the MSN.com site?
     
    snerdly, Dec 9, 2007
    #14
  15. snerdly

    snerdly Guest

    If you are a Hotmail user you can go to www.hotmail.com. That way MSN.com
    can be avoided.
     
    snerdly, Dec 9, 2007
    #15
  16. snerdly

    PA Bear Guest

    Please begin a new thread about /your/ problems, nyislander. Thanks.
    --
    ~PA Bear
    <snip>
     
    PA Bear, Dec 9, 2007
    #16
  17. snerdly

    PA Bear Guest

    PA Bear, Dec 9, 2007
    #17
  18. snerdly

    snerdly Guest

    Looks like you were right again PA Bear. Got an update from McAfee today &
    the CPU is now running much lower.
     
    snerdly, Dec 11, 2007
    #18
  19. snerdly

    PA Bear Guest

    YW & thanks for your feedback. Can you tell me what version Site Advisor is
    now? (Look for a numbered folder somewhere in C:\Program Files\Site Advisor
    <=this folder.
     
    PA Bear, Dec 11, 2007
    #19
  20. snerdly

    snerdly Guest

    Looks like SiteAdvisor is now 6172 or full Version # = 2.5.0.6172
     
    snerdly, Dec 11, 2007
    #20
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