Hotmail login retunrs to homepage

Discussion in 'Internet Explorer' started by jjjjjjijk, Aug 9, 2007.

  1. jjjjjjijk

    jjjjjjijk Guest

    Hi,

    I have reformatted my PC. It was perfect really, just a bit sluggish and my
    "filing system" wasn't all that - so I figured that I would give it a fresh
    start. Right? Well for some reason, although it is performing better, in
    the main, I now can't log in to hotmail.com. When I log in it just returns
    to the login page. No errors, nothing. I log in as I should, correct login,
    correct password, but it just goes back to a login page. I am up to date on
    MS updates. I am up to date on java. I am running IE 7 on XP Home SP2.

    I have opened up IE to alllow EVERYTHING. Doesn't work. Disabled all AV.
    Still don't know.

    PLEASE HELP!!
     
    jjjjjjijk, Aug 9, 2007
    #1
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  2. jjjjjjijk

    Don Varnau Guest

    Hi,
    Possibilities...
    Computer clock... are date, time and time zone correct?

    After reinstalling XP, did you download and install all updates for XP and
    Internet Explorer?

    Clear the Temporary Internet Files and History.

    Try clearing all cookies or delete cookies from msn, hotmail, live,
    microsoft, passport.

    In Internet Options> Privacy are cookies set to "low" or "accept all?"

    Are you running a program that's blocking or filtering cookies?

    IE> Tools> Manage add-ons. Disable add-ons. If that helps, re-enable add-ons
    one at a time until the problem returns.

    If running a third-party firewall or security suite, turn on the Windows
    Firewall from Control Panel> Windows Firewall and disable the third-party
    firewall/suite.

    Control Panel> User accounts> {your account}> Manage network passwords. If
    there's an entry for passport, live, etc remove it.

    Additional cookies articles:
    814141 - Error Message Your Web Browser Options Are Currently Set to Disable
    Cookies...
    http://support.microsoft.com/default.aspx?scid=kb;en-us;814141
    Q175662 - Error Message Not Accepting Cookies:
    http://support.microsoft.com/default.aspx?scid=kb;[LN];Q175662
    299331 - Web Site Reports That You Must Enable Cookies:
    http://support.microsoft.com/?kbid=299331
    Q315207 - Error Message Cannot Open Webpage Because Cookies Are Not Enabled:
    http://support.microsoft.com/default.aspx?scid=kb;en-us;Q315207
    Q317689 - Error Message Your Browser Is Not Currently Set to Accept Cookies:
    http://support.microsoft.com/default.aspx?scid=KB;EN-US;q317689
    and
    http://inetexplorer.mvps.org/archive/answers.htm#cookies

    Hope this helps,
    Don
    [MS MVP- IE]
     
    Don Varnau, Aug 11, 2007
    #2
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