How can i get rid of this keylogger?

Discussion in 'Windows Vista Security' started by ratimus, May 4, 2008.

  1. ratimus

    ratimus Guest

    I had an error message pop up on my pc, I did not know what it was so I
    googled it.
    Turns out it is an error message for a keylogger program called Elite
    Keylogger from Widestep Software. The keylogger shuts down after system
    startup which is why I get the error message, but it has slowed startup time
    to a crawl. Emailed Widestep for an uninistaller but got no response. Norton
    antivirus, windows defender, and spybot search and destroy all scan clean.
    Any suggestions?
     
    ratimus, May 4, 2008
    #1
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  2. ratimus

    Milo Guest

    Since you already know the name well its going be easier to look for it also

    Use Hijackthis to view your startup list ( 04/ or worst 023 area ).

    get it here.....
    http://www.trendsecure.com
     
    Milo, May 4, 2008
    #2
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  3. ratimus

    SG Guest

    SG, May 5, 2008
    #3
  4. ratimus

    SG Guest

    Hi,

    You might try this link for instructions on how to remove it. It's not going
    to be easy and I'd advise printing it out and following it to the T. Before
    you make any changes be sure to make a manual RESTORE POINT.

    http://www.exterminate-it.com/malpedia/remove-elite-keylogger

    Given what you have and the fact it works at a Root-Kit level, if it were I,
    I would backup everything and do a Format and Reinstall, but that's just me.

    --
    All the best,
    SG

    Is your computer system ready for Vista?
    https://winqual.microsoft.com/hcl/
     
    SG, May 5, 2008
    #4
  5. ratimus

    Doug Guest

    I have lost the logic of why you make this assumption here. :) Is it safe to
    visit such a link (which I have defaced with XXXX)? Are we suspecting the OP
    is infected by a malicious substitute for a benevolent keylogger (if there
    is such a thing), or is the link you show almost certainly dangerous to
    click on - in which case I would be a bit worried that you give it currency.
    I'm not being picky but I am puzzled. Doug
     
    Doug, May 5, 2008
    #5
  6. No, that's not just you. It's what any sane person would do in case no
    other way of reverting to a known good state exists.
     
    Straight Talk, May 5, 2008
    #6
  7. ratimus

    SG Guest

    Doug,

    I HAVE Never and WOULD Never post any site that would be harmful to anyone
    in these groups. I've been around many years my friend and many or the
    regulars and MVP's can tell you that. I don't suspect the OP is infected, I
    know they are. The link is perfectly safe to click on, but for "your"
    benefit I will post the contents below. BTW, my assumption came from the
    fact the OP said they Googled it and Emailed Widestep for an uninstaller but
    got no response.

    The link Verbatim:
    UNINSTALLATION

    There are several ways to uninstall Elite Keylogger. Please, note: the
    uninstallation method you choose much depends on the mode you installed
    Elite Keylogger in. Since version 3.0, uninstallation process was changed a
    bit. Right now the best way to uninstall Elite Keylogger is to use the
    "Uninstall keylogger" button in the Options tab of the GUI.

    If you installed Elite Keylogger in invisible mode:

    Uninstallation from invisible mode can be executed from the configuration
    utility or command line. To uninstall Elite Keylogger, please, go to Options
    tab and select "Quick Tasks - Uninstall Keylogger".

    (Picture Removed)



    If you have problems logging into the GUI, please, e-mail us to receive
    further instructions, supply your detailed system specifications and exactly
    describe the situation that you are having, including what exactly happens
    when you try to unhide Elite Keylogger to get into the GUI.

    If you installed Elite Keylogger in visible mode or only Logs Viewer:

    In this case Elite Keylogger is added to your Add/Remove Programs list, so
    you may uninstall it in standard way from there. Alternatively, you may use
    the "All Programs - WideStep Elite Keylogger - Uninstall" shortcut which was
    also created during the installation.


    --
    All the best,
    SG

    Is your computer system ready for Vista?
    https://winqual.microsoft.com/hcl/
     
    SG, May 5, 2008
    #7
  8. ratimus

    Doug Guest

    SQ
    My apologies for having had needless misgivings. And many thanks for
    clearing up my confusion so that I can follow this thread and perhaps
    benefit from it. Regards - Doug
     
    Doug, May 5, 2008
    #8
  9. ratimus

    SG Guest

    Hi Doug,

    No apologies necessary, we don't always read into what one may post and
    sometimes we think it's one way when it's another. I see so far the OP
    hasn't responded, so we will wait and see.

    --
    All the best,
    SG

    Is your computer system ready for Vista?
    https://winqual.microsoft.com/hcl/
     
    SG, May 6, 2008
    #9
  10. ratimus

    Mick Murphy Guest

    Tap F8 right at startup, and go into Safe Mode.
    Run the scans from in there again.
     
    Mick Murphy, May 6, 2008
    #10
  11. ratimus

    True Guest

    I was able to remove keylogger.overspy from my system today using Uniblue
    SpyEraser (UniBlue advertises as Microsoft Gold Certified Partner). Neither
    CA or MacAfee’s security suites stopped, found or eradicated it. Microsoft's
    One software didn't find it either.

    Uniblue SpyEraser may be able to take care of your keylogger problem too.
    www.uniblue.com

    Hope this helps :>)


    -T
     
    True, May 21, 2008
    #11
  12. ratimus

    robinb Guest

    try installing and running superantispyware
    you can get it at superantispyware.com

    robin
     
    robinb, May 23, 2008
    #12
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