How can multiple users access same mailbox and send as that mailbox name?

Hi Folks,

I'm hoping this turns out to be a dumb question with an easy solution:

My customer wants both user-1 and user-2 to receive all mail addressed to .
Additionally, the customer wants user-1 and user-2 to send all their mail mail with
as the default sender address. User-1 and user-2 should be able to see all mail
sent with the sender address, whether sent by user-1 or by user-2.

Any changes, deletions, etc, made by user-1 should be seen by user-2 and vice versa.

Thanks for your help!

Frank

Frank Denman
Denman Systems

[Please delete the "x" from my email address]

 

Is there actually a user3? Your message makes it seem that user3 would not
be receiving or sending, just user1 and 2 pretending to be user3?

What is the purpose of having three mail boxes if three users are going to
send and receive as the same user?

If there are two users, it is possible to allow one of them to act as the
other, but not sure if it is possible to extend that to X users.

-
Larry
Please post the resolution to your
issue so others may benefit
-
Get Your SBS Health Check at
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Frank,

I assume that User3 is sort of an or
account that the other two users are receiving as and sending as the
account. But as Larry indicated, it would better help us to know the exact
reason why you are doing it. What I am providing below is a generic proc
showing how to provide mailbox permissions, and access the mailbox from
another account. The proc can vary depending on your goals.

Create User3.
Mailbox enabled User3.
Send an email address to User3 or logon as User3 using OWA. This will
establish the mailbox.
Open ADUC. Select View, Advanced Features.
In ADUC, go to properties of User3
Select the Exchange Advanced tab.
Add User1 and User2 providing:
Delete Mailbox Storage
Read
Full Mailbox Access
Click Ok
Select Security Tab
Click Add
Add User1
In the Permissions list, Read, Send As, Receive As
Click Ok
Repeat for User2

Then go to User1's Outlook (this may differ slightly depending on Outlook
version).
Open Account Properties, More Settings, Advanced tab.
Click on Add
Type in User3's account name.
Click Ok
You wil see it show up as an additional mailbox in the bottom of the list
in Outlook
Repeat for User3

When sending an email, make sure the user account selects
as the "From:" account. You will have to expose the "From:" option under
Options, depending on Outlook version.

--
Ace

This posting is provided "AS-IS" with no warranties or guarantees and
confers no rights.

Please reply back to the newsgroup or forum for collaboration benefit among
responding engineers, and to help others benefit from your resolution.

Ace Fekay, MVP, MCT, MCITP EA, MCTS Windows 2008 & Exchange 2007, MCSE &
MCSA 2003/2000, MCSA Messaging 2003
Microsoft Certified Trainer
Microsoft MVP - Directory Services

If you feel this is an urgent issue and require immediate assistance, please
contact Microsoft PSS directly. Please check http://support.microsoft.com
for regional support phone numbers.

 

I'm sorry, I forgot to add, that the "User3" account could also be a Public
Folder that all emails can go directly into it from the outside world, and
User1 and User2 can have exclusive access, as well as provide Send As
permissions to be able to send out as that address. This would negate the
need of adding an additional User account and mailbox in AD/Exchange as well
as negate the need to add the additional mailbox in User1 and User2's
Outlook profile.

A public folder solution such as this, is more secure than the other method,
since a public folder is not a security principal (an account that can be
compromised and/or used to logon and do damage).

Ace

 

I know this is a Completely different Direction
But if you have Office 2007
any chance you could use Business Contact Manger?
Create the Database on the SBS box
Set up BCM for Each user
Have Linking to emails for Each "CLIENT"
When the User wants to see what "Activity" that has been sent/recieve
to each client they just Open up BCM check on History
and all the emails to/from the client are seen?

Any Chance that will work for you?
Russ
--
Russell Grover - SBITS.Biz
Microsoft Gold Certified Partner
Microsoft Certified Small Business Specialist
World Wide 24hr SBS Remote Support - http://www.SBITS.Biz

 

I haven't used BCM, but that wouldn't satisfy the Send As requirement the
poster stated, or does it have accomodations for that?

Ace

 

No it doesn't address the Send "AS"
But if the goal is just to make sure everyone see the other emails and make
sure the Client is taken care of. BCM is better.

If you just do a "SEND AS"
it doesn't address the preverbial question: Did John Reply to this? or did
Joe reply to this? or do I need to reply to this?

well just to make sure I'll respond to it. (And sure enough Joe and John
both replied and thus the client got 3 Messages. (a waste of time and
confusing to the client.) and as you know "Time = Money"


Russ
--
Russell Grover - SBITS.Biz
Microsoft Gold Certified Partner
Microsoft Certified Small Business Specialist
World Wide 24hr SBS Remote Support - http://www.SBITS.Biz

 

Understood. It would depend on Frank's business model and how John and Joe
handle inbound messages, such as if they were handling all inbound sales to
a generic name and want to send out as that generic name. Since we haven't
heard back from Frank, we don't know.

Ace

 

Agreed
Most just create a 1 Mailbox and use it...
But that's why I like Microsoft OPTIONS.!

Russ

--
Russell Grover - SBITS.Biz [SBS-MVP]
Microsoft Gold Certified Partner
Microsoft Certified Small Business Specialist
24hr SBS Remote Support - http://www.SBITS.Biz
Microsoft Online Services - http://www.microsoft-online-services.com

 

Agreed as well! Numerous options are available!

Ace