How do I stop Messenger from creating *.sqm files in my root directory?

Discussion in 'Windows MSN Messenger' started by The Doctor, Aug 24, 2006.

  1. The Doctor

    The Doctor Guest

    I established via a previous post that *.sqm files were
    being generated by Messenger, however these files are being
    created in my root directory every time that someone uses
    Messenger. If I do nothing, I'll end up with my root
    directory choked with files that don't seem to be used again
    once they've been created.

    Is there anyway to make Messenger behave itself?
    The Doctor, Aug 24, 2006
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  2. The Doctor

    Jerry Guest

    Odd - I did a search and all the *.sqm files on my system are in \Documents
    and Settings\Administrator\Application Data\Microsoft\MSN
    Jerry, Aug 24, 2006
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  3. The Doctor

    Stacia Guest

    There was a bug in an earlier beta version that caused these files to be
    written to the root. If you install the latest version of Messenger (8.1
    build 178) you should see this issue resolved. You can install from
    Stacia, Mar 21, 2007
  4. The Doctor

    Kathy Guest

    Thank You.

    Kathy, Apr 28, 2007
  5. The Doctor

    Double-A Guest

    The sqm files stand for "Service Quality Monitoring" hence I found several
    posts claiming that you could stop the files from being generated entirely by
    disabling the option in Messenger to participate in the quality improvement
    program. (Tools/Options/General). However... that option was disabled by
    default on my system and I made sure it did not enable itself after signing
    in, but the sqm files are still there on my system, although they are in the
    Docs/Settings location as opposed to the root. It IS safe to delete these
    files if you want.

    Double-A, May 23, 2007
  6. The Doctor

    adiemartin Guest

    As a work around

    Create a .cmd file containing this mini script and place it in your start

    attrib -H c:\*.sqm
    if exist c:\*.sqm del /f c:\*.sqm

    Every time you logon in from then it will automatically remove any .sqm files.

    Hope this helps
    adiemartin, Jul 1, 2007
  7. The Doctor

    Bass Guest

    I have the latest version of WLM and it seems that the problem was not
    resolved yet. The files are generated in the root.
    Bass, Jul 11, 2007
  8. The Doctor

    jworlie Guest

    Actually I didn't have the SQM issue UNTIL I installed 8.1 178 ... I'm
    downloading the new beta as we speak... i'll see if it does the same crap...
    it's not even a big deal - i created a batch file to sweep my system & delete
    them periodically but why is it suddenly happening? sheesh
    jworlie, Jul 27, 2007
  9. The Doctor

    faithless Guest

    faithless, Oct 12, 2007
  10. The Doctor

    Gunnzpreen Guest

    Although these files appear to be unnecessary, they are small in size,
    totalling 77 files consuming 47KB over the course of 2 years since I
    discovered them. They are hidden, and I have elected NOT to have Microsoft
    track my use of their software, but I have decided to ignore them, as
    Microsoft is not in the business of (intentionally) creating spyware or
    system threats, so "Who Cares" about their SQM files? But perhaps Microsoft
    could at least explain them.
    Gunnzpreen, Dec 2, 2007
  11. Greetings,

    Turning off the SQM feature just doesn't transmit them generally, they're still generated but
    not sent anywhere. Just treat them as temporary files and delete them. There is no harm in
    doing so.

    Jonathan Kay
    Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
    Associate Expert
    Messenger Resources -
    All posts unless otherwise specified are (c) 2007 Jonathan Kay.
    You *must* contact me for redistribution rights.
    Jonathan Kay [MVP], Dec 3, 2007
  12. The Doctor

    Father Barry Guest

    I have elected NOT to have Microsoft track my use of their software,

    Father Barry, Jan 23, 2008
  13. Hi,

    Well, the data itself isn't sent unless you check the option.

    Jonathan Kay [MVP], Jan 26, 2008
  14. The Doctor

    Pman Guest


    If the option is disabled, then why create these files? Do I just take your
    word for it that these files are not being sent?

    Why would you be creating these files when I opted not to send any

    I don't know about others, but it doesn't look very honest to me


    Pman, May 4, 2008
  15. Hi,

    Using any software application is a matter of trust, regardless if it's Internet based or

    The current data actually even obtained from this feature (for those who opt-in) is actually
    incredibly limited -- what they get say from the same feature in Word is far more expansive.

    Either way, if it's off -- it's not sending it. Microsoft doesn't like being sued, there's
    no real practical business reason to "trick" you here...
    Jonathan Kay [MVP], May 5, 2008
  16. The Doctor

    E.Geerts Guest

    Once again Jonathan, people don't like to have unnescessary files written on
    their machines. Perhaps development accidently forgot to disable the write
    actions once the SQM feature is switched off? I know some qualified testers
    who can help them :)

    Meanwhile, we'll keep deleting them.

    Gr, Erik
    E.Geerts, May 9, 2008
  17. Hi,

    I guess there's the argument that the SQM data would be less accurate if you decide to turn
    it on later if it wasn't collecting the whole time...

    I mean the point of it is to measure metrics of how often people click certain buttons and
    how they get to certain features, etc.
    Jonathan Kay [MVP], May 9, 2008
  18. The Doctor

    JimM Guest

    To stop this, in Messenger go to Help/Customer Experience Improvement Program

    Select "I don't want to participate right now."

    Click OK.

    After I did this, the files did not reappear (in the Root of C: at least).
    JimM, Jul 8, 2008
  19. The .sqm files do not affect your connectivity to the Messenger service.
    These files can be deleted without causing any problem.

    To opt in or opt out of this program, follow these steps: 1. Sign in to
    2. On the Tools menu, click Options, and then click General.
    3. Under Quality Improvement, select or clear the Allow Microsoft to
    collect anonymous information about how I use Messenger check box.
    Kunal Mudliyar, Dec 29, 2008
  20. The Doctor

    ninzor Guest

    omg have you ever seen Anti-trust? can you say paranoid?
    ninzor, Apr 8, 2009
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