How many having E-mail deletion problems use Time Warner as their

Discussion in 'Windows Vista Mail' started by LittleElf, Apr 23, 2007.

  1. LittleElf

    LittleElf Guest

    Maybe this is a long shot, but when AmmandaW mentioned in reply to my post,
    that she uses Time Warner Cable as her ISP, a light went on. I also use Time
    Warner as my ISP and I am curious how many others having this problem are
    also using Time Warner or one of it's subsidaries as their ISP?

    Is it possible that there is partially a problem with the WinMail program
    talking with the TWC servers? Some sort of problem between the two software
    programs? I'm just curious if this might be why no one has been able to solve
    this, because the problem is two fold?

    Anyways, I am still curious how many people use TWC, that are having this
    same problem.

    Thanks,

    LittleElf
     
    LittleElf, Apr 23, 2007
    #1
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  2. There is no causal relationship between Time Warner and WinMail.
    We've had many posting here with problems from Comcast, Charter
    and AT&T/SBC. It makes sense that the biggest ISPs would have the
    most users writing in. Those who write in with server problems almost
    always have one of their account settings misconfigured.

    Gary VanderMolen
     
    Gary VanderMolen, Apr 23, 2007
    #2
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  3. Do you get problems deleting mail messages, newsgroup messages or
    both? Which method of deleting are you using?

    --


    Hope this helps.

    Gerry
    ~~~~
    FCA
    Stourport, England
    Enquire, plan and execute
    ~~~~~~~~~~~~~~~~~~~
     
    Gerry Cornell, Apr 23, 2007
    #3
  4. Gary
    Again 2 things......sigh
    First, Norton's website says works w/Vista, is that a good one?
    And also, I am unable to create a message to send here, can only reply, does
    that make sense?
    Thanks again
    Cindy
     
    Cynthia Baumann-Retalic, Apr 24, 2007
    #4
  5. 1. No, both Norton and McAfee antivirus (AV) are known to cause problems
    with Windows Mail. You are better off using one of the free AV programs:
    AVG or Avast. Whichever antivirus program you decide to use, it must be
    configured NOT to scan email. See http://www.oehelp.com/OETips.aspx#3

    2. I don't know why you would have difficulty posting here. What happens
    when you click on New Post?

    Gary VanderMolen
     
    Gary VanderMolen, Apr 24, 2007
    #5
  6. LittleElf

    LittleElf Guest

    Gary,

    I didn't exactly mean a relationship between TWC and WinMail. I layed out my
    thoughts fairly clearly if you look below. I proposed that possibly, there
    might be a problem with Winmail talking to the TWC servers, implying that
    there might be a configuration problem between the two. Not that one was
    virtually the same as the other, because they were related. I know they are
    two separate companies. My uncle used to work for Microsoft, I wish he still
    did so I could find out where Microsoft stands on this issue and if they were
    going to take care of it sometime soon or not?

    LittleElf
     
    LittleElf, Apr 24, 2007
    #6
  7. I understood exactly what you were saying.
    Take it from an email expert, there is absolutely no reason to
    consider the possibility of WinMail having trouble talking to the
    TWC servers or vice versa.

    Gary VanderMolen
     
    Gary VanderMolen, Apr 24, 2007
    #7
  8. Hi Gary
    Thanks as usual.
    I will delete the McAfee.
    When I try to create a new message, I go to file, new, but no address. I
    tried putting microsoft.public.windows.vista.mail in my contacts but it says
    not a valid email address or something like that. I usually reply to group,
    but would like to ask questions w/out the subject different.
    Grrr, I feel so dumb!!
    Tks again
    Cindy
     
    Cynthia Baumann-Retalic, Apr 24, 2007
    #8
  9. Cynthia

    You do not delete programmes, you uninstall. Select Start, Settings,
    Control Panel, Programmes and Features.

    To create a new message select Message, New or use the keyboard
    shortcut Ctrl+N. You use File, New to create a new folder. If your
    cursor is placed anywhere in the list of messages for xx newsgroup
    when you select Message, New the newsgroup address is automatically
    entered, so there is no need to enter
    microsoft.public.windows.vista.mail in your list of Contacts. The
    Contact list is for email addresses not newsgroups addresses. In
    newsgroups, if replying, you should always use the Reply to Group
    option and place the cursor on the particular message you are
    replying before selecting Reply to Group.

    --


    Hope this helps.

    Gerry
    ~~~~
    FCA
    Stourport, England
    Enquire, plan and execute
    ~~~~~~~~~~~~~~~~~~~
     
    Gerry Cornell, Apr 24, 2007
    #9

  10. File | New | News Message will open up a new message addressed to the
    newsgroup you are reading. Or you can click the word "Newsgroup" and it
    will give you a list of newsgroups.
     
    Frank Saunders, MS-MVP OE/WM, Apr 25, 2007
    #10
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