How to Clear Update History? How to Clear Single History Update Item That Failed?

Discussion in 'Windows Update' started by Susan, Aug 13, 2004.

  1. Susan

    Susan Guest

    How can I clear the Windows Update History? I want to start off with a
    clean slate when SP2 appears.

    Alternately, how can I clear a specific WU History item that Failed to
    install but was later in the history was installed with Success?

    IIRC, the history could be deleted by deleting all the files and subfolders
    and files under Program Files | WindowsUpdate. I did so and rebooted but
    the History now remains.

    **I need to know where this WU History is now kept and how, if I choose to,
    I can edit it to remove an item in it please?**

    Today my Windows Update site updated itself but I noticed that SP2 for XP
    is still not available?

    Thank you for the help,

    Susan, Aug 13, 2004
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  2. WU5 History is stored in the %windir%\SoftwareDistribution\DataStore folder.

    Deleting this folder will clear the history completely. Currently there
    is no method available that lets you remove only selected items from it,
    but David Herman is looking into creating a program that will do this:

    Note that you will need to stop the "Automatic Updates" service before
    you are allowed to delete the folder mentioned above, here is how:

    Start/Run --> services.msc

    Then find "Automatic Updates" in the list, and double click on it.

    If the service status is "Started", press the Stop button. You can now
    delete the %windir%\SoftwareDistribution\DataStore folder.

    Here is the distribution plan:

    10. August Release to Automatic Updates (for machines running
    pre-release versions of Windows XP Service Pack 2 only)

    16. August Release to Automatic Updates (for machines NOT running
    pre-releases versions of Windows XP Service Pack 2)

    Later in August Release to Windows Update for interactive user
    Torgeir Bakken \(MVP\), Aug 13, 2004
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  3. Susan

    Susan Guest

    That all worked fine. Thank you.

    Susan, Aug 13, 2004
  4. Susan

    Greig [MSFT] Guest


    I suggest that you rename the Datastore folder rather than delete it.

    Greig [MSFT]

    This posting is provided "AS IS" with no warranties, and confers no rights.
    Greig [MSFT], Aug 13, 2004
  5. Hi

    Is there any specific reason for why you suggest this?
    Torgeir Bakken \(MVP\), Aug 13, 2004
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