How to solve APPCRASH Problem in Vista

Discussion in 'Windows Vista General Discussion' started by sachin_raina, Jan 22, 2009.

  1. sachin_raina

    sachin_raina Guest

    When ever I am trying to install a new software on Vista the followin
    Error happens:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: MsiExec.exe
    Application Version: 4.0.6000.16386
    Application Timestamp: 4549af77
    Fault Module Name: StackHash_00d6
    Fault Module Version: 6.0.6000.16386
    Fault Module Timestamp: 4549bdc9
    Exception Code: c0000374
    Exception Offset: 000af1c9
    OS Version: 6.0.6000.2.0.0.256.6
    Locale ID: 1033
    Additional Information 1: 00d6
    Additional Information 2: 72c277f6f4b586df627d98736656ebd0
    Additional Information 3: b71a
    Additional Information 4: 6d16d825a198187818b880d434d61773

    Read our privacy statement:
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    Please help me to solve this..
     
    sachin_raina, Jan 22, 2009
    #1
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  2. Download and install:

    Windows Installer 4.5
    http://support.microsoft.com/KB/942288

    --
    Carey Frisch
    Microsoft MVP
    Windows Desktop Experience

    ---------------------------------------------------------------------------


    When ever I am trying to install a new software on Vista the following
    Error happens:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: MsiExec.exe
    Application Version: 4.0.6000.16386
    Application Timestamp: 4549af77
    Fault Module Name: StackHash_00d6
    Fault Module Version: 6.0.6000.16386
    Fault Module Timestamp: 4549bdc9
    Exception Code: c0000374
    Exception Offset: 000af1c9
    OS Version: 6.0.6000.2.0.0.256.6
    Locale ID: 1033
    Additional Information 1: 00d6
    Additional Information 2: 72c277f6f4b586df627d98736656ebd0
    Additional Information 3: b71a
    Additional Information 4: 6d16d825a198187818b880d434d61773

    Read our privacy statement:
    http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409



    Please help me to solve this...
     
    Carey Frisch [MVP], Jan 22, 2009
    #2
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  3. sachin_raina

    Mr. Arnold Guest

    So what's in the files that describe the problem.
    Have you looked in the System Eventlog for the error?
     
    Mr. Arnold, Jun 24, 2010
    #3
  4. sachin_raina

    Drew Tognola Guest

    Lana,

    Hard to figure these issues out from our end but the first thing I'd do is
    go to the ATI Radeon site and download & install the latest drivers for your
    video card (atiumdva.dll is an ATI file). If you haven't done this since
    8/25/2010 you should have updated drivers available. You will need to know
    what series ATI Radeon card you have, 7, 8 or 9 series. Here's the link
    below to download.

    http://support.amd.com/us/gpudownload/Pages/index.aspx

    Drew
     
    Drew Tognola, Sep 5, 2010
    #4
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