How to stop Windows Messenger. I need MSN Messenger

Discussion in 'Windows MSN Messenger' started by Orrie, Mar 1, 2004.

  1. Orrie

    Orrie Guest


    I installed a Windows Messenger when I got an XP computer a few months ago.
    Now I need some of the features of MSN Messenger (send/receive files, etc.),
    and I can't get rid of Windows Messenger. It starts every time I start my
    computer, and cannot be closed because "There are other applications using
    features of Windows Messenger. You must first close...etc." I tried changing
    the Startup.INI, but it just reverted to what was there before. It's like
    Windows Messenger is control, not me.

    I know I should have killed off Windows Messenger before I installed MSN
    Messenger 6.1, but I could not find any way to close or delete Windows
    Messenger. I cannot identify which applications are using it, so I can close
    them. Maybe that would allow me to close Win Messenger.

    Any suggestions. I don't want both of these programs running all the time,
    every time I start my computer.


    Orrie, Mar 1, 2004
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  2. Greetings Orrie,

    Firstly, open Windows Messenger up (click Start, then Run, type "msmsgs" and click OK), click
    Tools, Options, Preferences tab and uncheck 'Run this Program when Windows starts' or 'Run
    Windows Messenger when Windows starts' (depending on version).

    Then, do you have Norton Antivirus installed? Recent versions of Norton Antivirus added a
    new "instant messaging scanning" feature, which can conflict with Messenger and cause it to
    also keep starting. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus
    icon in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'),
    click Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.
    Jonathan Kay [MVP], Mar 1, 2004
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  3. Orrie

    Orrie Guest

    Thanks for the info about Norton AV, Jonathan. I am running it, and I
    couldn't figure out why deleting Messenger from the Startup Group and
    setting the preferences to not run when Windows.

    I just unchecked the Messenger setting in NAV.

    Orrie, Mar 1, 2004
  4. Orrie

    Orrie Guest

    I should have added that unchecking the Windows Messenger box in Norton
    Anti-Virus allowed me close the Windows Messenger from the Task Bar without
    having to shut down the computer. I had MSN Messenger running at the same
    time, and seems to be unaffected.

    Thanks again for the quick help.

    Orrie, Mar 1, 2004
  5. Hi Orrie,

    Yes, that problems should also be solved. Glad to be of assistance =)
    Jonathan Kay [MVP], Mar 1, 2004
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