How to uninstall/reinstall Media player v11 in Windows Vista

Discussion in 'Windows Media Player' started by pboomer, May 28, 2007.

  1. pboomer

    pboomer Guest

    I had been able to view 700k video in Media Player, however something
    happened recently (a Windows update I assume) and now 700k video is choppy.
    Lesser feeds, like 400k works just fine. I thought that uninstalling, then
    reinstalling Media Player would be something to try, but I haven't seen how
    to do this in Vista. It is not in the "Programs and Features" list in
    Control Panel. When I tried to install it, a message came up saying I
    already had the latest version.
    pboomer, May 28, 2007
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  2. pboomer

    pboomer Guest

    Thanks for your quick response. That didn't do the trick though. No matter
    what value I use in "Choose Connection Speed" the results don't change. When
    I am watching 700Kbps video and look at the "Advanced" tab on the statistics
    window I see the following:

    Bandwidth available: > 3500.0 Kbps
    Bandwidth in use: 711.3 Kbps
    Protocol: RTSP (UDP)

    Frames skipped: 0
    Frame rate: 29 fps
    Actual rate: 0.2 fps

    It is almost as if something is preventing the streaming video. If I use a
    lower rate, such as 400Kbps then it works normally.
    pboomer, May 28, 2007
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  3. Hi PBoomer,

    What about your video card, the screen resolution, video drivers, other
    background processes running etc?

    All of these things can affect video playback quality.
    Mike Poz [MSFT], May 29, 2007
  4. pboomer

    pboomer Guest

    You were right on in your analysis. I did notice the issue happen right
    after an update that was pushed down to me from HP. Sure enough, I reverted
    back to the previous version of my display adapter and now the streaming
    video is working.

    Thanks for your assistance!

    pboomer, May 29, 2007
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