How to uninstall Symantic Antivirus Software?

Discussion in 'Windows Vista Security' started by Neil, Aug 18, 2007.

  1. Neil

    Neil Guest

    Before you answer, here is the problem. I just upgraded my XP Pro to Vista
    Home Premium. I was running Symantic Antivirus Corporation version 10.1
    unknowingly that it was not compatible with Vista. Now, I want to install
    10.2 which is compatible but the program will not install. It get a message
    saying that this version software isn't compatible with Vista which must be
    wrong. I tried uninstalling the version 10.1 first and it will not do it. I
    get the same message. I did go thru my control panel if you are wondering.
    Please help.
     
    Neil, Aug 18, 2007
    #1
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  2. It's almost always a bad idea to perform any sort OS upgrade with any
    anti-virus application in place, but even more so when the AV
    application is widely known to be incompatible with the new OS. You
    will have to perform a brute force, manual removal of the older Symantec
    version. (The alternative would be to format the hard drive and start
    over.) These instructions were written with older versions of SAVCE in
    mind, and for older operating systems, but should provide you with
    sufficient guidance to successfully remove all traces of of the obsolete
    SAVCE and allow the newer version to be installed.

    How to manually uninstall Symantec AntiVirus Corporate Edition 8.x
    Client on Windows NT/2000/XP
    http://entkb.symantec.com/security/output/n2002081213583048.html


    --

    Bruce Chambers

    Help us help you:
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    http://www.catb.org/~esr/faqs/smart-questions.html

    They that can give up essential liberty to obtain a little temporary
    safety deserve neither liberty nor safety. -Benjamin Franklin

    Many people would rather die than think; in fact, most do. -Bertrand Russell
     
    Bruce Chambers, Aug 18, 2007
    #2
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  3. Neil

    charlie Guest

    download and run norton removal tool from Cnet,then check programme files and
    delete folders
     
    charlie, Sep 10, 2007
    #3
  4. Neil

    Robert Guest

    Robert, Sep 12, 2007
    #4
  5. As I recall, I round-filed Norton about 4 years ago, Norton has their on
    "special" removal procedures, so you most likely need to go to the
    Norton/Symantec directories looking for their uninstall procedure. I also
    believe thier website has removal information if not utilities.
     
    Gary G. Little, Sep 12, 2007
    #5
  6. Neil

    Kayman Guest

    Go to:
    http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

    As suggested on the site, you may wish to print out the directions before
    proceeding.

    If this doesn't work use this:
    Revo Uninstaller Freeware - Remove unwanted programs and traces easily
    http://www.revouninstaller.com/

    and/or
    RegSeeker
    http://www.hoverdesk.net/freeware.htm
    Then use NTREGOPT to compact the registry; Follow instructions.
    http://www.larshederer.homepage.t-online.de/erunt

    While Norton's removal tool usually gets the job done, you may also want to
    go to:
    http://www.snapfiles.com/get/winsockxpfix.html
    and download a copy of winsockxpfix just in case. Rarely, the removal of
    NIS breakes the networking components in XP to the point where internet
    access is impossible. This little utility will fix it back up.
     
    Kayman, Sep 13, 2007
    #6
  7. Neil

    Alex Guest

    Does anyone have any other solutions to this problem, as I am currently
    having it myself and would like help
     
    Alex, Dec 8, 2007
    #7
  8. Neil

    Kayman Guest

    Kayman, Dec 9, 2007
    #8
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