HP Deskjet 3820 Installed but does not print

Hi

I've got Compaq Presario running on Windows Vista Basic. I installed HP
Deskjet 3820 Printer successfully but it will not print.

Problem is that when I click on "Print" button I get notification that the
document was sent to the printer but it does not print. Interesting thing is
that when I try to access printer properities it does not allow me to do so -
it just flashes.

I once succeeded in printing out test or demo page but nothing else will
print.

Your help is greatly appreciated.

Regards

Alex Boromisa

 

I will help you resolve your issue.

Here is the solution...


1. Connect the printer to your computer.

2. Click on Start button >> Control Panel >> Hardware and Sound >> Printers.

3. Click Add a printer.

4. In the Add Printer Wizard, select Add a local printer.

5. Select the Use an existing port check box.

6. In the Use an existing port drop-down list, select USB001 virtual printer
port and then click Next.

7. On the Install the printer driver page, select the printer manufacturer
HP (not Hewlett-Packard) and the printer name Deskjet 970cse, and then click
Next.

8. Select "Replace the current driver" and click Next and then Finish.

I hope, this should resolve the issue.

Please get back to me if the issue persists...

I'll be waiting for your response....

 

Thank you very much it was helpful and I really appreciate your assistance.

I realized myself that problem was in driver due to time difference between
printer (XP) and PC (Vista) and sought to find replacement. However, HP
website suggested that I should install HP Photosmart Basic Print Driver/HP
Photosmart 7150 Printer. That didn’t help as my printer printed out blank
pages. This one is great and it works.

http://h10025.www1.hp.com/ewfrf/wc/...en&cc=us&dlc=en&product=72881&os=2093&lang=en

Have a nice day and thank you again you saved me!

Kind Regards

Alex

 

Oh My God!
I've got the same printer and the same problem!
I've installed it but now when i try to print the window for print opens but
nothing happens!
When I try to acces printer options just the small window flashes.. Any
suggestions?

 

OMG.
You rock!
Thank you sooo much!
I was trying to solve this for two weeks and I didn't know how... I have
almost gone to the shop and bought a new printer..
Thank you..
You saved my life.. Thanks again..

 

well...did not work for me...all it does is put a question mark by the device
in DEVICE MANAGER.....any other advise!!!! really starting to get
frustrating....

 

What (if anything) does the HP Printing Diagnostic test tell you?
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=us&product=75045&lang=en