HP Deskjet 3820 Installed but does not print

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by Alex Boromisa, Sep 19, 2007.

  1. Hi

    I've got Compaq Presario running on Windows Vista Basic. I installed HP
    Deskjet 3820 Printer successfully but it will not print.

    Problem is that when I click on "Print" button I get notification that the
    document was sent to the printer but it does not print. Interesting thing is
    that when I try to access printer properities it does not allow me to do so -
    it just flashes.

    I once succeeded in printing out test or demo page but nothing else will

    Your help is greatly appreciated.


    Alex Boromisa
    Alex Boromisa, Sep 19, 2007
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  2. Alex Boromisa

    Prakash Guest

    I will help you resolve your issue.

    Here is the solution...

    1. Connect the printer to your computer.

    2. Click on Start button >> Control Panel >> Hardware and Sound >> Printers.

    3. Click Add a printer.

    4. In the Add Printer Wizard, select Add a local printer.

    5. Select the Use an existing port check box.

    6. In the Use an existing port drop-down list, select USB001 virtual printer
    port and then click Next.

    7. On the Install the printer driver page, select the printer manufacturer
    HP (not Hewlett-Packard) and the printer name Deskjet 970cse, and then click

    8. Select "Replace the current driver" and click Next and then Finish.

    I hope, this should resolve the issue.

    Please get back to me if the issue persists...

    I'll be waiting for your response....
    Prakash, Sep 22, 2007
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  3. Thank you very much it was helpful and I really appreciate your assistance.

    I realized myself that problem was in driver due to time difference between
    printer (XP) and PC (Vista) and sought to find replacement. However, HP
    website suggested that I should install HP Photosmart Basic Print Driver/HP
    Photosmart 7150 Printer. That didn’t help as my printer printed out blank
    pages. This one is great and it works.


    Have a nice day and thank you again you saved me!

    Kind Regards

    Alex Boromisa, Sep 24, 2007
  4. Alex Boromisa

    Chatek Guest

    Oh My God!
    I've got the same printer and the same problem!
    I've installed it but now when i try to print the window for print opens but
    nothing happens!
    When I try to acces printer options just the small window flashes.. Any
    Chatek, May 4, 2008
  5. Alex Boromisa

    Chatek Guest

    You rock!
    Thank you sooo much!
    I was trying to solve this for two weeks and I didn't know how... I have
    almost gone to the shop and bought a new printer..
    Thank you..
    You saved my life.. Thanks again..
    Chatek, May 4, 2008
  6. well...did not work for me...all it does is put a question mark by the device
    in DEVICE MANAGER.....any other advise!!!! really starting to get
    asearch4reason, Nov 20, 2008
  7. Cari \(MS-MVP\), Nov 21, 2008
    Lynda Lawrence, Aug 20, 2009
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