HP Deskjet 3820 Installed but does not print

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by Alex Boromisa, Sep 19, 2007.

  1. Hi

    I've got Compaq Presario running on Windows Vista Basic. I installed HP
    Deskjet 3820 Printer successfully but it will not print.

    Problem is that when I click on "Print" button I get notification that the
    document was sent to the printer but it does not print. Interesting thing is
    that when I try to access printer properities it does not allow me to do so -
    it just flashes.

    I once succeeded in printing out test or demo page but nothing else will
    print.

    Your help is greatly appreciated.

    Regards

    Alex Boromisa
     
    Alex Boromisa, Sep 19, 2007
    #1
    1. Advertisements

  2. Alex Boromisa

    Prakash Guest

    I will help you resolve your issue.

    Here is the solution...


    1. Connect the printer to your computer.

    2. Click on Start button >> Control Panel >> Hardware and Sound >> Printers.

    3. Click Add a printer.

    4. In the Add Printer Wizard, select Add a local printer.

    5. Select the Use an existing port check box.

    6. In the Use an existing port drop-down list, select USB001 virtual printer
    port and then click Next.

    7. On the Install the printer driver page, select the printer manufacturer
    HP (not Hewlett-Packard) and the printer name Deskjet 970cse, and then click
    Next.

    8. Select "Replace the current driver" and click Next and then Finish.

    I hope, this should resolve the issue.

    Please get back to me if the issue persists...

    I'll be waiting for your response....
     
    Prakash, Sep 22, 2007
    #2
    1. Advertisements

  3. Thank you very much it was helpful and I really appreciate your assistance.

    I realized myself that problem was in driver due to time difference between
    printer (XP) and PC (Vista) and sought to find replacement. However, HP
    website suggested that I should install HP Photosmart Basic Print Driver/HP
    Photosmart 7150 Printer. That didn’t help as my printer printed out blank
    pages. This one is great and it works.

    http://h10025.www1.hp.com/ewfrf/wc/...en&cc=us&dlc=en&product=72881&os=2093&lang=en

    Have a nice day and thank you again you saved me!

    Kind Regards

    Alex
     
    Alex Boromisa, Sep 24, 2007
    #3
  4. Alex Boromisa

    Chatek Guest

    Oh My God!
    I've got the same printer and the same problem!
    I've installed it but now when i try to print the window for print opens but
    nothing happens!
    When I try to acces printer options just the small window flashes.. Any
    suggestions?
     
    Chatek, May 4, 2008
    #4
  5. Alex Boromisa

    Chatek Guest

    OMG.
    You rock!
    Thank you sooo much!
    I was trying to solve this for two weeks and I didn't know how... I have
    almost gone to the shop and bought a new printer..
    Thank you..
    You saved my life.. Thanks again..
     
    Chatek, May 4, 2008
    #5
  6. well...did not work for me...all it does is put a question mark by the device
    in DEVICE MANAGER.....any other advise!!!! really starting to get
    frustrating....
     
    asearch4reason, Nov 20, 2008
    #6
  7. Cari \(MS-MVP\), Nov 21, 2008
    #7
  8.  
    Lynda Lawrence, Aug 20, 2009
    #8
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.