Hp Deskjet 3820 printer

Discussion in 'Windows Update' started by Ziggy, Jun 1, 2008.

  1. Ziggy

    Ziggy Guest

    Hi everyone, I cannot get my Hp deskjet 3820 printer to print my e-mail like
    it use to. The sheet of paper comes out blank each time I try to print
    something.
    Can someone help me please. What happened the printer jammed,I cleared the
    jamm,but from then on every sheet comes out blank. Do you think yhat the
    print cartridge is damaged? Thanks in advance,
    Ziggy.......
     
    Ziggy, Jun 1, 2008
    #1
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  2. How does this pertain to Windows Update, Ziggy?
     
    PA Bear [MS MVP], Jun 1, 2008
    #2
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  3. Ziggy

    TaurArian Guest

    http://welcome.hp.com/country/us/en/contact_us.html
    and/or
    http://welcome.hp.com/country/us/en/support.html?pageDisplay=support
    and/or
    put in a new cartridge.
    --

    TaurArian [MVP] 2005-2008 - Update Services
    http://taurarian.mvps.org
    ======================================
    How to ask a question: http://support.microsoft.com/kb/555375
    Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


    | Hi everyone, I cannot get my Hp deskjet 3820 printer to print my e-mail like
    | it use to. The sheet of paper comes out blank each time I try to print
    | something.
    | Can someone help me please. What happened the printer jammed,I cleared the
    | jamm,but from then on every sheet comes out blank. Do you think yhat the
    | print cartridge is damaged? Thanks in advance,
    | Ziggy.......
    | --
    | may,31st,2008
     
    TaurArian, Jun 1, 2008
    #3
  4. Ziggy

    TaurArian Guest

    Robear,

    The printer is attached to the computer which is running Windows, which in turn updates,
    hence Windows Update, therefore it must be a Windows update problem and the computer might
    have updated which in turn caused a malfunction in the printer and the printer can no
    longer print the emails which the email program is part of Microsoft and Microsoft make
    Windows and we're back to Windows Update because obviously some update caused the
    cartridge to jam in the printer when printing the email which the program used was part of
    Microsoft therefore part of Windows and therefore Windows Updates.

    Simple.


    K

    --

    TaurArian [MVP] 2005-2008 - Update Services
    http://taurarian.mvps.org
    ======================================
    How to ask a question: http://support.microsoft.com/kb/555375
    Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


    | How does this pertain to Windows Update, Ziggy?
    |
    | Ziggy wrote:
    | > Hi everyone, I cannot get my Hp deskjet 3820 printer to print my e-mail
    | > like
    | > it use to. The sheet of paper comes out blank each time I try to print
    | > something.
    | > Can someone help me please. What happened the printer jammed,I cleared the
    | > jamm,but from then on every sheet comes out blank. Do you think yhat the
    | > print cartridge is damaged? Thanks in advance,
    | > Ziggy.......
    |
     
    TaurArian, Jun 1, 2008
    #4
  5. "Oh, I see," said the blind man.
     
    PA Bear [MS MVP], Jun 1, 2008
    #5
  6. Ziggy

    softtouch Guest

    Got the same problem on my HP 722C. This printer has two cartridges a black
    and a color. Any e-mail or word processor document that is all black will
    print a blank page. Change any part of the text to a color and the whole
    document will print.

    I also discovered I can go to:
    Control panel/printers and other hardware/printers and faxs/right click
    printer icon/properties/advanced select "print directly to the printer".
    This will allow black text to print.
    I do not know why having spooling turned off allows it to print. I suspect
    it has something to do with selecting the black cartridge.

    The last time I printed a word processor document was in March. Something
    has happened between then and now that caused this. I had not changed
    anything.
     
    softtouch, Aug 15, 2008
    #6
  7. Ziggy

    softtouch Guest

    Well replacing the black cartridge resolved the issue. Looks like I just
    found ways to make the color cartridge print the black text. It's actually a
    dark gray when compared to what the black cartridge prints.
     
    softtouch, Aug 17, 2008
    #7
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