HP IPAQ syncs fine but Treo 700 won't

Discussion in 'ActiveSync' started by Brad Schluter, Mar 5, 2006.

  1. I have a problem with synching my new Treo 700 to my desktop running Win XP
    MCE sp2. I can synch it fine to my laptop running XP Pro sp2 but can not
    get it to finish a sync on my desktop. What makes this very strange is that
    I can sync with my desktop using Activesync 4.1 with 2 different IPAQs but
    not finish the Treo sync. ( I have let the Treo continue to sync for the
    last 28 hours and it is only about 50 % done. ( the same info on the IPAQs
    takes less than 2 minutes)
    The IPAQs will sync fine without any of the web site suggested fixes (open
    ports in Trend Micro PC cillin Internet security 2006, connect direct to
    motherboard USB etc) but with or without the suggested web site fixes I
    can't get this to sync with my desktop, again it has no problem syncing with
    my laptop. Any help would be greatly appreciated.
    Brad Schluter, Mar 5, 2006
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  2. Hi,
    What iPAQs do you have? If they are older that can explain the difference.
    ActiveSync 4.1 contains the code that existed previously for ActiveSync 3.8
    for older devices. This code is different than the code that 4.1 uses with
    Windows Mobile 5.0 devices like the Treo.

    Have you configured Interet Security to allow ActiveSync 4.1's ports for
    Windows Mobile 5.0 devices? There are additional ports and different IP
    addresses with Windows Mobile 5.0.

    Chris De Herrera

    ActiveSync 4.x Troubleshooting Guide -
    Chris De Herrera, Mar 6, 2006
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  3. I have an IPAQ 2410 and a IPAQ 1910. I did configure Internet Security to
    allow ActiveSync 4.1 port's . The good news is that it finally finished
    synching after 31 hours. I don't know why it was so slow but it does sync
    in less than 3 minutes now that it has completed the 1st sync. Is this
    normal behavior?
    Brad Schluter, Mar 6, 2006
  4. Chris De Herrera, Mar 6, 2006
  5. I actually did a hard reset on the Treo and opened no other programs just to
    make sure that no programs were running in the background.
    Brad Schluter, Mar 6, 2006
  6. And it took 31 hours?? How much data were you trying to sync?
    Carl Wolz [MSFT], Mar 13, 2006
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