HP Laserjet 1012 in Vista - Unsupported Personallity: PCL

Discussion in 'Windows Vista Hardware' started by MichaelDeese, Jul 18, 2007.

  1. MichaelDeese

    MichaelDeese Guest

    I recently bought a Dell XPS PC with Vista installed. It autodetected my
    printer, but did not have the exact driver for it. I installed a the Laserjet
    1015 driver instead (being the closest on the list).

    It will print ok for 2-4 print jobs or pages but then will print a single
    page with the words: Unsupported Personallity: PCL

    My Windows Update shows a HP 1012 driver available, but it always fails when
    trying to install.

    Addionally, I went to HP's site for a driver, but they do not have a Vista
    driver available (and nor will they develop one) from their site. They refer
    to the driver that comes with Vista...

    Anyone have ideas on how to get my printer to work right again?

    Thanks,
    Michael
     
    MichaelDeese, Jul 18, 2007
    #1
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  2. MichaelDeese

    freddy Guest

    freddy, Jul 18, 2007
    #2
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  3. MichaelDeese

    Michael Guest

    Michael,

    Fair Disclosure- I really don't like HP printer software! so take this
    advise for what it may be worth.

    Sometimes I can get HP printers to behave by changing the print processor
    being used.

    Right click the printer
    Properties
    Advanced tab
    Print Processor button

    Make note of what is highlighted here, in both columns, so you can go back
    if necessary.
    Try Winprint and RAW as your selection, go back if that doesn't help.
    (PCL is a printer control language. If the printer doesn't support PCL and
    PCL commands are sent to it you get that error)

    In desperation you can try any other selections you may have, but most
    likely you will want RAW for which ever you choose.

    Michael
     
    Michael, Jul 18, 2007
    #3
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