HP LaserJet 1012: Update Failing to Install, Vista Constantly Fails to Install Driver

Discussion in 'Windows Vista Hardware' started by T. Hulot, Jun 19, 2007.

  1. T. Hulot

    T. Hulot Guest

    Hello.

    I'm having an enormous amount of trouble getting my HP LaserJet 1012
    laser printer recognized by Vista Home Premium.

    Here's what's going on: This is the second time I've installed Vista
    Home Premium. (It's a legit copy, full version, not upgrade.)

    The first time, I had some trouble getting the laser printer
    recognized, but eventually I got it working.

    This time, though, nothing I do works. I unplug it, replug it, use
    the Add Printer feature, and there is no listing for the LaserJet
    1012. There was the last time I did this.

    I tried using the LaserJet 1015 option, which did install the printer,
    BUT...Vista began searching for a generic driver, and couldn't find
    it. I couldn't get the printer to work.

    Here's the most frustrating part: I downloaded all of the updates via
    Windows Update. After I did that, and rebooted, I found five more
    updates to download.

    I downloaded and installed four of the five new updates. Only one
    failed to install.

    Guess which update that was...the update for the HP LaserJet 1012!

    I couldn't believe it. I really need to get this printer up and
    running.

    Can anyone please brainstorm with me? Why is this one update--the
    only one that failed to install--not installing, when it's the one I
    need the most?

    What is preventing this printer from being installed? I realize it's
    not certified Vista-compatible, but it DID work the last time I
    installed Vista.

    (I had to format and reinstall because Zone Alarm screwed up my system
    to the point where starting over was a more practical solution. In
    retrospect, that may have been a wrong decision.)

    Thank you very much!
     
    T. Hulot, Jun 19, 2007
    #1
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  2. T. Hulot

    Lynneh10 Guest

    I had the same problem and found out that Hewlett Packard won't be making
    the driver for Windows Vista for it. Looks like they want us to buy a new
    printer instead.
    I had the same problem with my 5300C scanner. I gave them both away because
    they just weren't going to work with Vista.
     
    Lynneh10, Jun 20, 2007
    #2
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  3. T. Hulot

    Bill Guest

    I too have this problem. I just had to reinstall my Vista OS. I had the
    printer working for several months, by installing the driver from Windows
    update, now I can't install the driver. Someone from Microsoft needs to look
    into this. I look around at other forums and everyone is having this
    problem. I don't think it is the drivers problem, it is something else.
     
    Bill, Aug 1, 2007
    #3
  4. T. Hulot

    Lynneh10 Guest

    There is nothing Microsoft can do if HP won't make a driver that works. It is
    up the the printer manufacturer to do this. Personally, I find this a sign
    that any company that won't back their products that is less than 5 years
    old, a lack of corporate integrity.
     
    Lynneh10, Aug 1, 2007
    #4
  5. T. Hulot

    tequisbob Guest

    I finally cleaned everything up with all the printers......went to H
    and downloaded the generic PCL 6 universal driver and installe
    it....then I changed my port to Dot 4 installed the HP Laserje
    1015....and now my 1012 is printing just fine.....I hope it lasts....
    TequisBo
     
    tequisbob, Mar 7, 2008
    #5
  6. T. Hulot

    jabloomf1230 Guest

    That's the only way to make the 1012 work under Vista. HP has been
    dreadful with its Vista driver support.
     
    jabloomf1230, Mar 9, 2008
    #6
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