hp laserjet 1012 windows update problem

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by Steve Richter, May 23, 2007.

  1. an update arrived on my Vista PC on 5/21: "Hewlett Packard - other
    hardware - hp laserjet 1012". This was great news since my hp1012
    will not print both sides of the page since I upgraded from XP to
    Vista.

    Problem is the install fails every time. 800F020B 80070103.

    I have turned off the printer, deleted it from control panel,
    printers. ( I am using the hp1015 drivers )

    At the HP site the drivers for the hp1012 still dont include Vista
    support.

    What is this update intended to correct and how do I get it to install
    properly?

    thanks,
     
    Steve Richter, May 23, 2007
    #1
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  2. Steve Richter

    tmini Guest

    I had the same problem but I finally got the hp1012 installed. I wish I
    wrote the recipie down but through a combination of deleting the hp1015
    printer, removing evidence of the printer from the device manager,
    cycling power on the printer then allowing it to search for new drivers
    the hp1012 installed. It's been working for a few weeks. Don't give
    up.
     
    tmini, Jun 23, 2007
    #2
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