HP Photosmart C4200 All-in-One series , HP Laptop, UBS, Uninstalls

Discussion in 'Windows Vista Hardware' started by Carrie, Jan 17, 2008.

  1. Carrie

    Carrie Guest


    I have a HP Photosmart C4200 All-in-One series hooked up to a HP laptop via
    a usb cable. Each time i unhook the usb cable and take the laptop anywhere,
    come home and hook up the usb cable again the printer automatictly
    reinstalles the printer software and drivers, requesting me to insert the
    disk once again. This never fails, i've probably reinstalled my printer
    drivers a dozen times since its purchase with never actually uninstalling it
    myself. Is there a reason why it does this? is there any way to prevent this?
    Any advise would be very helpful. Thank you.

    Carrie, Jan 17, 2008
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  2. It's unfortunately perfectly normal. Some USB devices have a unique ID
    encoded into their hardware, in that case, Windows will recognize that it's
    the same device it had installed before and just reinstate the drivers. If
    the unique ID is not encoded into the device, Windows cannot tell that it is
    exactly the same device and will reinstall the drivers as if it's a new
    device or a second instance of the same device. No workaround, sorry.
    Cari \(MS-MVP\), Jan 17, 2008
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  3. Carrie

    Carlos Guest

    Carlos, Jan 18, 2008
  4. Carrie

    Quaoar Guest

    So, Microsoft has changed the behavior of USB devices, deliberately?
    With XP, things just worked. Now we have an entire newsgroup reporting
    the same thing: eventual failure of USB devices to register on both the
    original port or another port.

    This behavior of Vista is abysmal. Note that SP1 release candidates do
    nothing to correct this problem.

    This problem is too serious for "no workaround, sorry". This is the one
    problem that Microsoft needs to correct, NOW, without delay. It is a
    problem inherent in Vista, it can be corrected.

    Quaoar, Jan 20, 2008
  5. Having this same problem with the C4200 on a HP Laptop. There was so
    many copies of the printer installed it would no longer print
    correctly. Stopping the print spooler, deleting the files in the print
    spool folder, nothing will let us delete all of the printers they're
    just sitting there "Deleteing - Offline" as the status. Now the system
    wont even allow us to install the printer again to use it.

    - Christopher McCulloch CompTIA A+ MCSE+Security
    christophermcculloch, Feb 5, 2008
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