HP PhotoSmart Essential v2.5 and HP PhotoSmart C6280 All-in-One

Discussion in 'Windows Vista General Discussion' started by Rick, Nov 28, 2007.

  1. Rick

    Rick Guest

    I am running a HP Computer with Vista Home Premium, 32 -bit. I just bought
    and installed the CD that came with the computer. It installed the printer
    software and HP PhotoSmart Essential v2.5. When I went into and was looking
    around I must of done something BAD. I was clicking around and then exited.
    When I went back into it again, the start page, it showed I had 24,000
    pictures in the library on the library button. I would click onto the button
    to take me into the program but it would freeze up. I'm assuming because of
    the amount of pictures. One time I did get into it by that time it was
    showing 27,000 pictures in the library. I managed to get to a screen where
    there was three tabs in the upper left corner. It looked like a hierarchy of
    my C:\ drive. I only have approximately 800 pictures in my Windows Gallery
    program. Do you think the program was adding all the pictures and icons from
    my C:\ drive? I've went to HP support and they were sending me solutions for
    the problem. Nothing seems to work. I uninstalled HP PhotoSmart Essential
    v2.5 software. Should maybe I go back in Restore Point and go back before
    that date of the first install and do that. And then download program of of
    HP website and install again? Thanks
     
    Rick, Nov 28, 2007
    #1
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