I am able to send emails but not recieve them

Discussion in 'Windows Vista Mail' started by Doe09, Jul 29, 2009.

  1. Doe09

    Doe09 Guest

    It is saying this:

    The host 'pop-server' could not be found. Please verify that you have
    entered the server name correctly.
    Account: 'pop-server', Server: 'pop-server', Protocol: POP3, Port: 110,
    Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D

    Ive have went to tools, accounts-mail accounts, properties, servers but the
    box 4 log on using secure password Authen was not check already and then i
    checked it but it didnt do anything....

    Please i need some help its for my grandparents

    Thank you!!!!!!
     
    Doe09, Jul 29, 2009
    #1

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  2. Doe09

    mac Guest

    pop-server does not appear to be a proper server name?
    Please tell us ONLY the part after the @ in the email address that they will
    be using, and who do they pay for their internet connection (ISP).
     
    mac, Jul 29, 2009
    #2

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  3. Doe09

    Dave Guest

    You may only have entered a partial server name..
    Who provides the email account?

    If it's Roadrunner, they have different servers to use, based on where you
    live, and
    whether you are an existing RR customer or an ex-Adelphia customer, etc.
    The POP3 server name could be pop-server.roadrunner.com, or
    pop-server.xx.rr.com
    (where xx is your locale)

    check here...
    http://help.rr.com/AA/rrwho.aspx?ReturnUrl=/HMSLogic/server_addresses.aspx
     
    Dave, Jul 29, 2009
    #3

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