I am using windows one care and now get this message and cant donw

Discussion in 'Windows Vista Mail' started by Lancsamb, Mar 10, 2008.

  1. Lancsamb

    Lancsamb Guest

    Account: 'mail.btinternet.com', Server: 'mail.btinternet.com', Protocol:
    POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19
    This is the error message I tried to google this mesage but can find the
    answers.
    I am unable to download my emails alhough I can see them if I log onto my
    isp which is BT Internet. They just wont download any know why ??
     
    Lancsamb, Mar 10, 2008
    #1
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  2. That's a timeout error, probably caused by some program scanning email.
    Email scanning should be turned off in any anti-virus. Also exclude EML
    files from the scan. It provides no
    protection not provided by the regular resident protection.
    Besides that, McAfee and Norton are not compatible with Windows Mail and
    Outlook Express and should be uninstalled. The latest version of Trend's
    anti-virus seems to be causing problems too.
     
    Frank Saunders MS-MVP IE,OE/WM, Mar 10, 2008
    #2
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  3. Lancsamb

    Lancsamb Guest

    i am using windows one care s my virus checker etc how do i stop this from
    email scanning as you suggest. i cant find that option in windows one care
     
    Lancsamb, Mar 10, 2008
    #3
  4. I have no idea. I've never seen that program.

     
    Frank Saunders MS-MVP IE,OE/WM, Mar 11, 2008
    #4
  5. It's been 11 months since I used Windows OneCare. At that time it did not
    have any settings for email scanning, and no one seemed to know if it does
    email scanning. All I can say is that I had a problem with Windows Mail
    11 months ago, so I got rid of OneCare. Maybe it was a coincidence, and
    perhaps OneCare has been improved since then.
     
    Gary VanderMolen, Mar 11, 2008
    #5
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