I cannot delete, rename and move files and folders anymore

Discussion in 'Windows Vista General Discussion' started by alberto_firenze, Feb 9, 2008.

  1. Hi,

    I'm fighting with my vista home premium since 2 days tryng to understand why
    i can not anymore delete, rename and move all kind of files and folders.

    Could you help me please!!

    alberto_firenze, Feb 9, 2008
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  2. alberto_firenze

    Bob Guest

    Bob, Feb 9, 2008
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  3. alberto_firenze

    Malke Guest

    The First Question of Troubleshooting: What changed between the time things
    worked and the time they didn't?

    More details, please. These links will help you with that:

    http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question

    Malke, Feb 9, 2008
  4. I bouhght my laptop recently. It is an asus W7s, intel core duo T7300, with
    1535 mb ram. My vista home premiumis is an oem and 32 bit. I associate the
    problem I tried to repot with two points: I downloweded big size .rar file
    from my adsl wirless lan internet, I used a broken friend of mine's usb pen
    drive. I scanned my pc from malawere and viruses using an avg freedtionsion
    anti-virus - anti malaware and it is ok. I also delete the cash and all dirty
    files. I defragmented as well.
    But nothing appens!
    Now I try to describe in a better way what happen when I try to move a file
    form a folder to another: a window opens and say pc is calculating time to
    realize the movemente, but rather calcurates the window remains open untill I
    use ctrl+alt+del. When a try to delete a file o to empity the waste-box a
    windows opens saying the recycle is on going and thar residual tims is beeing
    calcuating. When i try to rename a file i can write the name of the new file
    but when i press enter the window crash (i mean that all remain still untill
    I look up on the web to look for similar problem and the only stuff i found
    is about a problem with an installing official released KB938979 update.. but
    even the patch this mydigitallife.info website propose diden't work.
    Thank you to trying helping me..

    alberto_firenze, Feb 10, 2008
  5. alberto_firenze

    Malke Guest

    I'm not convinced your computer is clean, depending on what the "big
    size .rar file" was. For instance - and I don't want to know - if it were a
    pirated movie that you needed a peculiar codec for and you then installed
    that codec (most usually not a codec but a virulent trojan) then.... And
    scanning with AVG isn't thorough enough. Defragmenting has nothing to do
    with your issues.

    So, here are some things to try:

    A. Malware scanning

    Go through these general malware removal steps systematically -

    Be thorough and do all the prep work. If the machine is extremely infected,
    back up your data and restore to factory condition. Refer to your owner's
    manual or the tech support website to see how to do that.

    B. If you do the thorough work from A. above and determine that truly the
    machine is not infected, back up your data and:

    1. First try a System Restore to when things worked.

    2. If System Restore doesn't work, run the System File Checker:

    a. Start Orb>Search box>type: cmd [when cmd appears above, right-click it
    and choose "Run as administrator"].

    b. At the command prompt, type:
    sfc /scannow [enter]

    3. If #1 and #2 don't work, then you can try repairing the system by doing
    an "upgrade" install. Here is MVP John Barnett's page about doing that:

    Repair A Vista Installation Using The Upgrade Option Of The Vista DVD -

    4. If nothing works, back up your data and do a restore to factory condition
    and start over.

    Standard disclaimer: I can't see and test your computer myself, so these are
    just suggestions based on many years of being a professional computer tech;
    suggestions based on what you've written. You should not take my
    suggestions as a definitive diagnosis. If you can't do the work yourself
    (and there is no shame in admitting this isn't your cup of tea), take the
    machine to a professional computer repair shop (not your local equivalent
    of BigComputerStore/GeekSquad). Please be aware that not all local shops
    are skilled at removing malware and even if they are, your computer may be
    so infested that Windows will need to be clean-installed. If possible, have
    all your data backed up before you take the machine into a shop.

    Malke, Feb 10, 2008
  6. alberto_firenze

    Brink Guest

    Hi Alberto

    This solution will fix your problem if you are receiving the "The Fil
    or folder does not exist" error when you are trying to do this




    *There are no dumb questions, just the people that do not ask them.*
    '*Vista Forums*
    *Please post feedback to help others.*
    Brink, Feb 11, 2008
  7. At the end I recovery my system.. a lot of work but better than before..

    thank you everybody for helpfull tips!!


    alberto_firenze, Feb 11, 2008
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