I cannot send mail using Vista Windows, please can you help, Virgin Media unable to help, they do no

Discussion in 'Windows Vista Mail' started by Sue Howarth, Apr 2, 2007.

  1. Sue Howarth

    Sue Howarth Guest

    Account: 'pop.ntlworld.com (1)', Server: 'pop.ntlworld.com', Protocol:
    POP3, Server Response: '-ERR invalid user name or password.', Port: 110,
    Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
    Sue Howarth, Apr 2, 2007
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  2. It sounds like your login credentials are corrupted.
    Try creating another email account with the same information
    as the old one. Then delete the old account. See if it works now.

    If this problem happens again, you will need to reign in your
    antivirus program:

    Gary VanderMolen
    Gary VanderMolen, Apr 2, 2007
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  3. Wrong server name, wrong port. Check their Web site for how to set up email
    and follow the directions for Outlook Express.
    Frank Saunders, MS-MVP OE/WM, Apr 2, 2007
  4. Sue Howarth

    Bill Supynuk Guest

    "We renamed the file WindowsMail.MSMessageStore. This causes Windows Mail to
    recreate its folder, which resulted in an empty outbox. We then moved your
    emails from the ‘Recovered’ folders back to the main ones." --- this is how
    Microsoft Product Support Services solved my problem of not being able to
    send emails via Vista's Windows Mail
    Bill Supynuk, Apr 2, 2007
  5. Sue Howarth

    Isaac Hunt Guest

    Virgin/NTL's smtp server is "smtp.ntlworld.com"
    Their pop3 server is "pop.ntlworld.com"
    Isaac Hunt, Apr 2, 2007
  6. Sue Howarth was not the OP for this thread. Unfortunately we are
    seeing a lot of people jumping in on an existing thread even though
    their symptoms have little to do with the description in the subject line.
    Gary VanderMolen, Apr 2, 2007
  7. Sue Howarth

    Peter Foldes Guest

    Hi Gary
    Care to explain or show me why she is not the OP for this thread
    Peter Foldes, Apr 2, 2007
  8. My bad. I had the subject line in my view pane truncated,
    and I was looking at a different thread whose subject line
    started out identically:
    "I cannot send mail using Vista Windows..."

    Gary VanderMolen

    Care to explain or show me why she is not the OP for this thread
    Gary VanderMolen, Apr 2, 2007
  9. Sue Howarth

    gimpy111 Guest

    please teel want info they want for pop3 pop server is it the email?
    gimpy111, May 11, 2007
  10. If you don't know the name of the pop3 incoming mail server
    you will have to ask your ISP or mail provider. Alternatively, you
    can tell us who that is, and we may be able to look that information
    up for you.

    Gary VanderMolen
    Gary VanderMolen, May 12, 2007
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