i cant delete my e-mails from the deleted items file

Discussion in 'Windows Vista Mail' started by phil prosser, Mar 9, 2009.

  1. phil prosser

    phil prosser Guest

    deleted items file will only allow me to delete one file at a time, and now
    have 3500+ mails waitng to be deleted.
    when attemting the delete an "unknown error message" appears
    phil prosser, Mar 9, 2009
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  2. If any message can't be moved or deleted, apply this Microsoft fix:


    Although that article only mentions Outbox, it works for all mail folders.

    Incidentally, that fix was also included in Vista's SP1, so if you haven't
    installed that, you are way overdue.
    Gary VanderMolen, Mar 10, 2009
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  3. phil prosser

    Dennis Guest

    Everything was working fine in Windows mail until SP2 for Vista downloaded
    onto my PC. Now I too can no longer empty my 'deleted' folder.

    If I try and install the listed fix (941090), it says I already have it.

    So now what should I do to get this working again?

    Dennis, Jun 3, 2009
  4. phil prosser

    mac Guest

    If you have SP1, the hotfix is already installed.

    Get WMUtil from http://www.oehelp.com/WMUtil/Default.aspx

    Read the instructions.

    Run WMUtil with WM closed

    WMUtil should do the job for you?
    mac, Jun 3, 2009
  5. phil prosser

    Dennis Guest

    Tried it, and still no go. I am not running any third party
    firewall/antivirus, I am using OneCare.

    Apparently this has been a problem for nearly a month as I thought messages
    were deleting when I closed WIndows Mail, but they remained. I am able to
    delte one at a time, but that is tedious with over 400 e-mails in there.
    Right clicking the deleted folders and the selecte the 'Emoty Deleted Folder"
    option does nothing.

    I'm frustrated with this one. And seeing this is a long standing problem
    based on the dates of complaints ging back 2 years I can't say I am
    encouraged getting this repaired soon.

    Any other ideas?
    Dennis, Jun 3, 2009
  6. phil prosser

    Dennis Guest

    Well, it's fixed. I went through all the setting and where 'restore default'
    was available, I chose that. Rebooted and voila. Now it works. When I exit
    windows mail, the deleted folder now gets emptied. Again, don't know exactly
    what changed so it remains a mystery to me.
    Dennis, Jun 3, 2009
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