I can't send e-mail. Error in one message in Outbox. Can't delet

Discussion in 'Windows Vista Mail' started by Bob Nichols, Jul 3, 2007.

  1. Bob Nichols

    Bob Nichols Guest

    Windows Mail in Vista was working fine. Then today there is one message in
    the Outbox that cannot be sent. When I click on the message in the Outbox it
    says "Message could not be displayed" in the text window. When I try to
    delete the message a small window says "An unknown error has occurred." When
    I try to move the message to another folder a small window says "The message
    cannot be moved. An error has occurred." Additional messages I try to send
    are backed up behind this one, but they can me deleted or moved. What can I
    Bob Nichols, Jul 3, 2007
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  2. Bob Nichols

    Peter Foldes Guest

    Peter Foldes, Jul 3, 2007
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  3. Bob Nichols

    Chaz Guest


    this is quiet strange that i am having the exact same problem, ive tried
    several ppl to help me, with no success. Please if youve got any info on
    this, please assist.
    Chaz, Jul 3, 2007
  4. Bob Nichols

    Julian Guest

    You'll need to follow the instructions.
    Julian, Jul 3, 2007
  5. Bob Nichols

    Julian Guest

    What is the etc.?
    Julian, Jul 3, 2007
  6. Bob Nichols

    Ed Guest

    This worked for me. I've had a "message" stuck in my inbox for a couple of
    months that caused me no problems so I left it. However, a message that I
    just found stuck in my outbox blocked all outgoing messages. The program
    seems to have cleared both problems.
    Ed, Jul 3, 2007
  7. Bob Nichols

    Bob Nichols Guest

    Thank you Peter. That solved the problem. Actually the WMUtil program is
    great. It not only solved this problem, but cleaned up my message files and
    really improved the performance of Windows Mail. I recommend it to others
    who are having similar problems.

    Thank you again, Peter.

    Bob Nichols
    Bob Nichols, Jul 3, 2007
  8. Bob Nichols

    Martine Guest

    Thank you for this .... it's worked for me.
    Martine, Jul 5, 2007
    carlos perez-marrero, Jun 26, 2008
  10. Bob Nichols

    Guest Guest

    Download and install this hotfix, with Windows Mail not running:


    Although it's labelled as for messages stuck in the Outbox, in also works in
    other folders. If you don't know whether you have a 32-bit version of Vista
    of a 64-bit version, try the hotfix for the 32-bit version first. Certain
    antivirus programs, such as most of those from Norton or McAfee, tend to
    cause stuck messages and other problems in Windows Mail, although seldom
    immediately, so if you have such a program, remember where to find the
    and hope it will install again if you need it again. A recent version of
    the Trend
    antivirus program also causes assorted problems in Windows Mail.

    The Vista SP1 update includes this hotfix and more, but takes longer to

    The hotfix or update may or may not delete the problem message; if it
    it should at least make it possible for you to delete it.
    Guest, Jun 26, 2008
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