I can't send/receive messages in my Windows Mail? Please help ASAP

Discussion in 'Windows Vista Mail' started by OZ, Jul 9, 2007.

  1. OZ

    OZ Guest

    Hello can anyone please help me figure out why i can't send/receive my email
    messages? This was working just fine on Friday and now this morning I can't
    recieve anything. The error message that I receive is:
    Your server has unexpectedly terminated the connection. Possible causes for
    this include server problems, network problems, or a long period of
    inactivity. Account: 'mail.vikoz.com', Server: 'mail.vikoz.com', Protocol:
    POP3, Port: 110, Secure(SSL): No, Socket Error: 10053, Error Number:
    0x800CCC0F

    Can you someone please walk me through the setup process to fix this problem
    as I need to have this working within a few hours for work.
    Thanks,
    Jason
     
    OZ, Jul 9, 2007
    #1
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  2. OZ

    Dave Guest

    If you use Norton or McAfee antivirus, try disabling the email scanning.
    Many people have had to completely remove these and replace them with Avast
    or AVG.
     
    Dave, Jul 9, 2007
    #2
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  3. OZ

    Julian Guest

    Are you using Norton or McAfee anti-virus?

    If so uninstall them, they are NOT compatible.
    Replace with Avast or AVG (turn email scanning off.)
     
    Julian, Jul 9, 2007
    #3
  4. I too had/have this problem. We have uninstalled Norton and installed
    Avast. We also changed my email browser to Mozilla. Solved the problem for
    1 day, now I can no longer receive incoming mail unless I login through
    Verizon Central.

    I do recall receiving updates to Windows just before this happened, could
    this be the problem?
     
    John and Judy Goldsborough, Jul 10, 2007
    #4
  5. Not sure what you mean by "changed my my email browser to Mozilla."
    Either you changed your browser to Mozilla Firefox or you changed
    your email program to Mozilla Thunderbird (or both).
    Unfortunately I'm not sufficiently acquainted with Thunderbird to
    help you with that. I'm sure there is a Thunderbird forum someplace.

    Gary VanderMolen
     
    Gary VanderMolen, Jul 11, 2007
    #5
  6. OZ

    WendyWoo Guest

     
    WendyWoo, Jul 24, 2007
    #6
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