I hope this is the right section- winload.exe error on laptop

Discussion in 'Windows Vista Hardware' started by lissamitchell, Nov 29, 2009.

  1. My laptop is fairly new (got it in May) and it came preloaded with Vist
    Home. Last night, I was on the computer when it froze up. The ONLY thin
    I did the moment before the blue screen of death appeared was I had go
    an Apple software update thing and I declined to install it at tha
    moment. (nothing unusual) I don't know if it has anything to do with m
    problem but other than that, I wasn't doing anything out of the norm..
    hadn't even gone to a strange website

    Now, when I turn the computer on, I get this


    Windows failed to start. A recent hardware or software change might b
    the cause. To fix the problem

    1. Insert your windows installation disc and restart your computer. (
    did this and got loading files screen but then it went black. Nothing.
    2. Choose language settings, the click "next"
    3. Click "repair your computer.

    If you do not have this disc, contact your system admin or compute
    manufacturer for assistance

    File: \windows\systems32\winload.ex

    Status: 0xc000000

    Info: The selected entry could not be loaded because the application i
    missing or corrupt


    Also, I attempted to find help in forums online but most of them tal
    about someone was installing something or upgrading windows softwar
    when it happened... and also something about a PS2 usb or keyboard fi
    which I don't have. Just this laptop

    Thanks in advance for your help
    lissamitchell, Nov 29, 2009
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  2. lissamitchell

    igotsaurus Guest

    Press F8 while booting.
    If you can boot into Safe Mode use system restore to go back to a date
    before the machine failed.
    If you are lucky this will solve your problems.
    Otherwise you may have a hardware failure, possibly the hard drive, and will
    have to get technical support--if you machine is less than a year old it
    should be under warranty.
    igotsaurus, Nov 30, 2009
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