IDT Audio IDT High Definition Audio CODEC took out my audio

Discussion in 'Windows Update' started by Dave Horne, Apr 30, 2008.

  1. Dave Horne

    Dave Horne Guest

    I'm using Vista Home Premium and just installed the IDT Audio IDT High
    Definition Audio CODEC update today. After rebooting I have no playback
    devices. I can not Skype, can not play back CDs or listen to the internet
    radio.

    In addition, when I look at installed updates to remove an update, this
    particular one is not listed. Suggestions?
     
    Dave Horne, Apr 30, 2008
    #1
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  2. Dave Horne

    realcestmoi Guest

    Hi there,

    Never take drivers from windows update unless they are intended for
    Microsoft hardware.

    If an updated driver is needed because the hardware does not work proper go
    to the manufacturers website to look for an updated driver.

    If it ain't broke: do not try to"FIX" it.

    If you did take the optional drivers from windows update try booting last
    known good configuration, rolling back on the driver or use system restore
    or
    do a windows repair installation or restore from the system backup you
    hopefully made.

    Best regards,
    Michel Denie
     
    realcestmoi, Apr 30, 2008
    #2
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  3. Dave Horne

    Dave Horne Guest

    Hi. thanks for the advice. I first went to Device Manager (before reading
    anyadvice here) and removed that update per Windows instructions (provided
    somewhere in Windows Update, clicking to MS site and reading some basic
    stuff). I removed that driver, rebooted and was told that I needed new
    drivers. Windows then reinstalled the same driver and I had the same
    problem.

    I then went to 'Backup and Restore Center' and reinstalled the settings from
    days before (I just got back from a short vacation). Now everything seems
    to be back to normal. Lesson learned, thanks. DH
     
    Dave Horne, Apr 30, 2008
    #3
  4. Dave Horne

    realcestmoi Guest

    Hi there,

    Glad to hear your problem is solved and thanks for the feedback.

    Best regards,
    Michel Denie
     
    realcestmoi, Apr 30, 2008
    #4
  5. Dave Horne

    Clayton Guest

    I updated this update thinking it will fix my problem, sometimes when I am
    playing music with windows media player and then close media player it would
    still be playing, I need to close wmp but ctrl/alt/delete.
    But disabled by audio drivers like everyone else.
     
    Clayton, Apr 30, 2008
    #5
  6. For the record, not all experts agree with this advice. (In particular
    Microsoft obviously doesn't or they wouldn't be distributing the drivers this
    way in the first place!)

    However, the same advice applies as with any other updates - make sure you're
    backed up first.

    Harry.
     
    Harry Johnston [MVP], May 1, 2008
    #6
  7. Dave Horne

    realcestmoi Guest

    Hi Harry,

    If you like to have a 99 % chance after updating a non MS driver for a nice
    blue screen or a system that keeps rebooting if not disabled: be my guest.

    Best regards,
    Michel Denie
    MCDST
     
    realcestmoi, May 1, 2008
    #7
  8. I've taken drivers from Windows Update more than once, on a selection of
    different machines, and never had any problems. I think 99% is a little bit of
    an overestimate.

    (Are you talking about the specific scenario where the currently installed
    driver is non-Microsoft and Windows Update replaces it with a Microsoft driver?
    It isn't quite clear from your wording.)

    In general terms, if given the choice between a Microsoft driver and a
    third-party driver, I'd try the Microsoft driver first and only install the
    third-party driver if I was having problems.

    Harry.
     
    Harry Johnston [MVP], May 1, 2008
    #8
  9. Dave Horne

    V Green Guest

    Good lord. You MUST be kidding...

    You should ALWAYS go the the manufacturer's site
    for drivers. MS is clueless about other mgfrs hardware drivers and
    the resulting mess of not applying the proper ones in the proper
    way.

    Last month, the mess was all about an Intel video driver that
    users let AU download.

    This month, it appears to be the IDT thing.

    Next month, ?
     
    V Green, May 1, 2008
    #9
  10. I would argue that many manufacturers are clueless about writing drivers for MS
    operating systems, and hence the MS-written drivers (when they exist, typically
    only for older components) are likely to be preferable.

    Harry.
     
    Harry Johnston [MVP], May 1, 2008
    #10
  11. Dave Horne

    Dave Horne Guest

    I'll add a follow up to this and my now solved problem.

    After I reverted to an earlier 'restore' I tried to recreate this same
    problem by going into Device Manager and update my Sigma Tel High Definition
    Audio CODEC. After updating the driver I of course had the problem I wrote
    here about. So instead of using System Restore, I used Roll Back Driver in
    Device Manager (Under Sound, video and games). To my surprise that didn't
    solve my problem and I was still left with no Audio Playback devices.

    I was forced again to use System Restore. I'm not a Windows wiz though I've
    been using Windows for about 15 years. Had this problem happened to my wife
    (and countless others) a lot of time would have been wasted while they would
    have tried to figure out how to solve this. A problem like this should not
    have occured _and_ rolling back the driver using that option in Device
    Manager should have worked _but_ it didn't.

    Just passing this on ... perhaps someone else can benefit from the time I
    spent on this. DH
     
    Dave Horne, May 1, 2008
    #11
  12. Dave Horne

    Dave Horne Guest

    Clayton, I'm curious, were you also part of the SP1 beta for Vista?
     
    Dave Horne, May 1, 2008
    #12
  13. Dave Horne

    JAK71454 Guest

    I am having the same problem but I have tried to restore back to
    several restore points and I get an error saying that it was not
    restored. What else can I do? Jim
     
    JAK71454, May 1, 2008
    #13
  14. Dave Horne

    Dave Horne Guest

    Try this ... I'm certainly not an expert, but if this works, let me know -
    reboot your computer but first unplug your speakers and anything in your
    headphone output. Reboot again and plug everything back in. It's possible
    Windows might 'see' the items on the second attempt.

    I'm back to normal but I may try this myself (after first creating a new
    Restore point).
     
    Dave Horne, May 1, 2008
    #14
  15. Dave Horne

    L_tree Guest

    This update appears to be part of the "fix" for those of us with sound
    cards that will not update to vista sp1. (I have a gateway with a sigmatel
    driver). If your sound is gone after the update (and it seems everyones is)
    Contact your computer hardware support, they should be able to point you to a
    sound driver. Download that driver and re-install. Note that the gateway
    one is "unsigned", but accept it anyway. Sound should come back. Don't hit
    check for updates on the microsoft automatic update button, (I did and it
    gave me the same IDT codec update, suspect I might have to redo the steps to
    get rid of it). Hopefully the vista sp1 update should become available.
     
    L_tree, May 1, 2008
    #15
  16. Dave Horne

    ULTIMATE GUY Guest

    I`M USING VISTA ULTIMATE AND JUST INSTALLED THE SAME UPDATE TODAY. AFTER
    REBOOTING MY SYSTEM SAYS" NO AUDIO INSTALLED" I REMOVED IT
     
    ULTIMATE GUY, May 1, 2008
    #16
  17. Dave Horne

    Craymo Guest

    JAK....

    I'd suggest you reboot and try again after 10 minutes or so.

    I had a similar issue after the update came through last night. First I
    tried to roll back the driver in the Control Panel, then rebooting but that
    didn't work. Then I attempted system restore to the point just prior to
    installing the update. All seemed well, but then it said that the restore
    was not successful. I rebooted again, then I allowed Windows Defender to do
    it's thing (apparently it runs automatically every time my system starts).

    Once I was sure there was nothing running in the background, (anti-virus,
    etc) I attempted system restore again. I didn't touch it until I knew for
    sure that it was finished. That did the trick! I am back to where I was
    prior to the update and my sound is working just fine.

    Also, while I realize this forum is not to debate the point of whether to
    download from Microsoft or manufacturer's websites, I DO want to make a
    general observation in this regard. I went to the manufacturer's site for
    this particular update. They recommend that you do your updates from
    Microsoft before attempting to get the update there. In my opinion, the most
    prudent thing to do would be to update via Microsoft. If there are issues,
    and they can't be resolved through Microsoft, THEN go directly to the
    manufacturer.

    I agree that Microsoft written devices and updates are probably most likely
    to be preferable. In fact, since I began using computers back in the 'old
    days', the biggest issues I have ever had with drivers was when I installed
    outside of the Microsoft Update platform. Oh, and many people do not have
    the knowledge or skills to choose the correct drivers from often complicated
    manufacturer's websites.

    Just my 2 cents worth.

    Craymo
     
    Craymo, May 1, 2008
    #17
  18. Dave Horne

    Bjorn Guest

    Hello.

    Just read your last response. I have the same problem, no sound after the
    update. No help in "backup and restore". Couldn't be done. And no help in
    what you just suggested to "Jim".

    I hope to avoid a total reboot. Any new suggestions up your sleeve?

    Hopeful
    Bjorn
     
    Bjorn, May 1, 2008
    #18
  19. Not so clear! Start by defining "non MS driver". A driver for hardware that
    wasn't produced by Microsoft? A driver that wasn't written by Microsoft?

    Do you mean when the original driver is non-MS and the new driver is MS? When
    the original driver and the new driver are both non-MS? When the original
    driver is MS and the new driver is non-MS? All three?
    I disagree. My experience with Windows tells me that the best bet is the driver
    built into the operating system, when there is one. Adding drivers written by
    the hardware manufacturer is an invitation to pain. (Of course, in many cases
    you don't have any option.)

    ... are you talking about Windows Vista in particular?

    Harry.
     
    Harry Johnston [MVP], May 1, 2008
    #19
  20. Dave Horne

    blaster009 Guest

    I'm sick and tired of this. Dell is full of morons. Microsoft is full of
    goons.

    The next computer I buy will be one I build from scratch, and it's going to
    be running Linux.

    Thank you Microsoft for killing my PC experience, you won't be seeing
    another dollar from me.

    It's hilarious because today's the day they announce their "Vista has a bad
    reputation" push.
     
    blaster009, May 2, 2008
    #20
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