IDT Audio IDT High Definition Audio CODEC took out my audio

Discussion in 'Windows Update' started by Dave Horne, Apr 30, 2008.

  1. Dave Horne

    Dave Horne Guest

    I'd start by reading this thread from top to bottom.

    The easist approach would be to remove or delete that IDT driver, reboot,
    and let Windows supply a generic driver.

    If that fails, read though all the posts here in this thread ... or go to
    Acer's Support site and read of similar incidents - there will be many I
    assure you.
     
    Dave Horne, May 5, 2008
    #41
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  2. Dave Horne

    Dave Horne Guest

    You probably should also change your Windows Upadte settings not to be
    automatic.

    This way you can wait a few days and see if anyone else is having problems
    with a particular update.
     
    Dave Horne, May 5, 2008
    #42
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  3. I shuuld have emphasised REMOVE drivers,system restore or driver rollback
    wont fix this one .Can i send IDT the bill for my time fixing their mess?
     
    queenstowngreg, May 5, 2008
    #43
  4. Dave Horne

    John9751 Guest

     
    John9751, May 6, 2008
    #44
  5. Dave Horne

    John9751 Guest

    Had the same problem on my Dell desktop. Solution was to uninstall the new
    sound driver Microsoft Update installed and then I went to Dell's site and
    downloaded their July 2007 SigmaTel High Definition Audio CODEC driver and
    everything worked just fine again.
     
    John9751, May 6, 2008
    #45
  6. Dave Horne

    tom jones Guest

    Same happened to me when did windows live update after installing sp3. I fixed by going to device manager and uninstalling IDT Audio Codec under the Sound Audio section.
    Rebooted and plug-n-play found new (old) audio hardware and asked to install. I followed thru on the internet search for IDT driver and installed. This fixed my "no audio" volume problem.

    Additional difference was the pop-up of a control panel of IDT Audio at Boot Up after sucessful reinstall of driver. Controls IDT audio setting icon in systray now too at boot. Now I just need to get rid of the annoying flash control screen at boot.

    IDT audio appears to be working fine now as replacement for original Sigmatel? audio drivers.
     
    tom jones, May 12, 2008
    #46
  7. Dave Horne

    tom jones Guest

    Same happened to me when did windows live update after installing sp3. I fixed by going to device manager and uninstalling IDT Audio Codec under the Sound Audio section.
    Rebooted and plug-n-play found new (old) audio hardware and asked to install. I followed thru on the internet search for IDT driver and installed. This fixed my "no audio" volume problem.

    Additional difference was the pop-up of a control panel of IDT Audio at Boot Up after sucessful reinstall of driver. Controls IDT audio setting icon in systray now too at boot. Now I just need to get rid of the annoying flash control screen at boot.

    IDT audio appears to be working fine now as replacement for original Sigmatel? audio drivers.
     
    tom jones, May 12, 2008
    #47
  8. Dave Horne

    SparkGM Guest

    I had this problem with a Dell XPS 420 with Vista Home Premuim. I wen
    to the Dell Support centre and from there down-loaded a Sigmatel (audio
    driver. Problem went away
     
    SparkGM, May 13, 2008
    #48
  9. Dave Horne

    Laura Guest

    I just experienced the same problem with using the updated audio driver and
    then having no sound or audio device. After a whole week of trying to find
    the source of constant bluescreen crashes running Vista I finally gave in and
    replaced Vista with XP professional. Did all updates including SP3 and
    everything went perfectly until I tried to install the audio driver I had
    gotten off the Dell site meant for my laptop running XP (R171789 -12/4/07)
    It was the only one listed so I figured it had to be the right one. Well as
    soon as I installed it I knew something was wrong because the system crashed
    and Device Status said to reinstall the drivers for this device (code 18) --
    no audio device, and no sound at all. I tried several times to reinstall and
    it came up with things that didn't make sense, like needing a driver
    stacapi.dll, but not accepting it even though I directed it right to it in
    the WDM folder! I finally uninstalled the Sigma Tel entry in device manager
    but add/remove programs would not let me uninstall the Sigma Tel
    program....error code 5001 - >setupDLL/setupDLL.cpp(2739) PAPP: SigmaTel
    Pvendor: Sigma Tel PGUID: long
    numbers/letters...$10.1.0.238@windowsXPservicepack3(2600) IE.0.6000.

    Thank goodness I found this exact problem mentioned here. While the "found
    new hardware" search never found a suitable driver - I figured I needed to
    find a previous one to the one on the Dell site so that made me go back to
    the Dell site and look again. I saw a link that said "other versions" which
    is where I found an older Sigma Tel driver from 5/10/07 (says 11/2/06 and is
    R134779).

    I was worried that since I wasn't able to uninstall the bad one that the new
    one wouldn't install right so I did something out of desperation that I
    normally would never think of doing----I DELETED the Sigma Tel software entry
    right out of Programs in Windows exporer! I really did not think it would
    work at that point BUT IT DID!! I installed the older driver and SOUND IS
    BACK and all entries are as they should be.

    Thanks to all who take the time to help others on these forums!

    :RE: From IDT Took out my audio
     
    Laura, May 16, 2008
    #49
  10. Dave Horne

    qiyihe Guest

    I followed your steps and it fixed my problem nicely too. Thank you
    very much!
     
    qiyihe, May 17, 2008
    #50
  11. Dave Horne

    E.P. Guest

    Hi queenstowngreg. Try the "SIGMATEL_STAC-92XX-C-Major-H_A06_R182475.exe"
    package from the Dell support site released on May 19. It has version
    6.10.0.5866 of the IDT/Sigmatel audio drivers for Vista SP1 and should work
    on your Dell XPS 420 desktop computer.

    Also check out MS KB article 948481 on resolving some sound problems in
    Vista SP1:
    http://support.microsoft.com/?id=948481
     
    E.P., Jun 5, 2008
    #51
  12. Thomas Beagle, you are a genius! I have been fretting over the soundles
    IDT audio "update" since May 1 2008. I finally decided to try you
    four-step plan, and wow I about screamed when that red X disappeare
    from the speaker
    THANK YOU !!!!!
     
    technomoron67, Jun 18, 2008
    #52
  13. Ever since i reformated my computer i can not get the sound to work in device manager is says that IDT High Definition Audio CODEC can not run?? help?
     
    Nathaniel Wright, Jul 12, 2008
    #53
  14. Dave Horne

    TaurArian Guest

    Would you mind posting to a more relevant newsgroups for your mystery operating system.
    How to ask a question: http://support.microsoft.com/kb/555375

    Thank you.

    FYI

    Welcome to Microsoft Windows Vista Newsgroups
    http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx

    Windows XP Newsgroups
    http://www.microsoft.com/windowsxp/expertzone/newsgroups.mspx


    --

    TaurArian [MVP] 2005-2009 - Update Services
    http://taurarian.mvps.org
    ======================================
    Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


    <Nathaniel Wright> wrote in message | Ever since i reformated my computer i can not get the sound to work in device manager is
    says that IDT High Definition Audio CODEC can not run?? help?
     
    TaurArian, Jul 12, 2008
    #54
  15. Dave Horne

    Drew Guest

    Why don't they check ther updates first before distributing it and making
    people angry, I'm a big newb, sorry, and now I'm stuck having to reboot =P
     
    Drew, Jul 19, 2008
    #55
  16. Dave Horne

    realcestmoi Guest

    Hi there,

    It is commom knowledge here that drivers should be taken from the
    manufacturers site, exception is there for microsoft hardware only.


    Best regards,
    Michel Denie
     
    realcestmoi, Jul 19, 2008
    #56
  17. Dave Horne

    JR Guest

    My audio crashed after windows up-date. Had to use driver (from original
    CD) that came with my computer. As in the other post's rolling back driver
    did not work.
    Jr
     
    JR, Nov 5, 2008
    #57
  18. Dave Horne

    mel Guest

    HI.
    i accidently removed this IDT High Def Audio Codec driver. How can i
    reinstall it? i didn't have the system restore on so i can't restore and the
    roll back driver didn't work and of course i don't have the system CD either.
    Help please! ;/
     
    mel, Nov 8, 2008
    #58
  19. Dave Horne

    JoAnn Guest

    Hello, this exact same thing happened to me. No volume now!!
    I read your advice and I went to the website--but I don't have Windows
    vista. I have Windows XP professional version 2002.

    Any advice on how to fix it??
    Let me know.
    Thanks.
     
    JoAnn, Nov 30, 2008
    #59
  20. Dave Horne

    JoAnn Guest

    Hello,
    I may have already posted this--but I don't see my post so decided to
    repost. Appologies if this is the 2nd time you see it.

    I recently encountered this same problem. I've read through the posts here
    and I don't quite understand??
    This happened last sunday 23 Nov. but I don't remember installing any
    updates? The last thing I remember doing was installing a program to reduce
    video files. It didn't work so I deleted it. My volume still worked though.
    It wasn't until the next day the sound just went out.

    I tried fixing it by reinstalling stuff as several of the people did and it
    didn't work. I tried going to the website and I'm wondering if I can even do
    that backup stuff because I have Windows XP 2002--NOT vista??

    Can someone help please??? I need the volume for work!!

    Thank you.
     
    JoAnn, Nov 30, 2008
    #60
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