IE 8 just stops working - must close and reopen

Discussion in 'Internet Explorer' started by John Yeski, May 22, 2009.

  1. John Yeski

    John Yeski Guest

    After a random period of time using IE8, it suddenly stops opening up
    websites. When I click on a link on a page to open a new site, IE attempts
    to open the site, but will either keep spinning indefinitely, or will come
    back with the screen indicating a connection problem. Once that happens, IE
    will no longer open any new pages. I have to close all IE windows and
    re-open them, and then it works again (for a while, then it starts all over

    There are no actual error messages, and nothing is logged in the event
    viewer or the problems & solutions app. It happens on random sites,
    including Google, MSNBC, twitter, MSN, and others - both major and minor

    It is most definitely not a general connection problem with the computer -
    IE is the only thing affected, and restarting IE clears the problem every

    I need to find a permanent solution to this - restarting IE every 5-30
    minutes has become tiresome.

    Running Vista Ultimate (32bit) and IE8 final.
    John Yeski, May 22, 2009
    1. Advertisements

  2. John Yeski

    Leonard Grey Guest

    Run Internet Explorer in 'No Add-Ons' mode:

    If you have Vista: Start > type Internet Explorer in the Start Search
    box > click Internet Explorer (No Add-Ons)

    Alternatively, you can create a shortcut on your desktop with the
    following target path:

    "C:\Program Files\Internet Explorer\iexplore.exe" -extoff

    If the problem does not occur in 'No Add-Ons' mode, then it's being
    caused by one of the add-ons that you have installed. We can show you
    how to identify which add-on is causing the problem.

    Problems with Internet Explorer can also be caused by by malicious
    software ('malware') that has been installed on your computer.
    Leonard Grey, May 22, 2009
    1. Advertisements

  3. 1. Does the behavior persist if you've accessed the page in Compatibility

    2. Does the behavior persist if you start IE in No Add-ons mode? To start
    IE in No Add-ons mode:

    => Right-click on the blue IE desktop icon and select Start without
    Add-ons; or

    => Start | (All) Programs | Accessories | System Tools | Internet
    Explorer (No add-ons).

    Troubleshooting and Internet Explorer’s (No Add-ons) Mode:

    3. Does the behavior persist if you Reset IE Advanced settings (RIES)? <= Read before using!

    4. Does the behavior persist if you boot into Safe Mode with Networking?
    [Careful! Only remain in Safe Mode just long enough to test!]

    5a. What anti-virus application or security suite is installed, is your
    subscription current, and is it supported in IE8? What anti-spyware
    applications (other than Defender)? What third-party firewall (if any)?
    Were any of these applications running in the background when you installed

    5b. Has a Norton or McAfee application ever been installed on this machine
    (e.g., a free-trial version that came preinstalled when you bought it)?

    6. Do you have an available Restore Point which predates the install of IE8?
    <=Just asking for now!!
    PA Bear [MS MVP], May 22, 2009
  4. John Yeski

    Andrew Guest

    I had the same problem and after days of frustration I found it was being
    caused by ZoneAlarm, which I uninstalled. All is fine now.
    Andrew, May 25, 2009
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.