IE 8 Menu Bar & Favorites Bar Black

Discussion in 'Internet Explorer' started by Bill Bradshaw, May 19, 2009.

  1. Bill Bradshaw

    Rodrigo Guest

    Remove KB978207
    Rodrigo, Jan 26, 2010
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  2. No, you should NOT "remove" ANY critical security update to fix ANY problem!

    For home users, no-charge support is available by calling 1-866-PCSAFETY
    (and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in
    Canada or by contacting your local Microsoft subsidiary. There is no-charge
    for support calls that are associated with security updates. When you call,
    clearly state that your problem is related to a Security Update and cite the
    update's KB number (e.g., KB978207).

    LOOK! => If your problem relates to a Cumulative Security Update for IE
    (e.g., KB978207), call the above number and ask to be transferred to the
    Consumer IE7 queue (which is 47830).

    For more information about how to contact your local Microsoft subsidiary
    for security update support issues, visit the International Support Web

    For enterprise customers, support for security updates is available through
    your usual support contacts.

    Or you can...

    Start a free Windows Update support incident request:
    PA Bear [MS MVP], Jan 26, 2010
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  3. Bill Bradshaw

    Topu Guest

    Am facing also the same problem. I have use the Windows default classic
    theme. But if I restart the PC, the issue resolved. But again after 2-3 days
    the issue comes.

    Any one can resolve the same.
    Topu, Feb 21, 2010
  4. Bill Bradshaw

    Topu Guest

    Am facing also the same problem. I have use the Windows default classic
    theme. But if I restart the PC, the issue resolved. But again after 2-3 days
    the issue comes.

    Also today I have changed the Window XP theme and then revert to my default
    Windows Classic theme the issue seems to be resolved. Lets watch for further

    Any one can resolve the same.
    Topu, Feb 21, 2010
  5. Bill Bradshaw

    Sebo Guest

    Uninstalling Yahoo Messenger seems to have solved the IE8 black menu bar
    problem for me. Prior to that uninstall, the menu bar was black upon reboot
    about 75% of the time. The display theme has always been set to "Windows
    Classic." There have been eight reboots since Yahoo Messenger was
    uninstalled with no more black menu bars.
    Sebo, Feb 22, 2010
  6. Bill Bradshaw

    Vee Guest

    This is nearly a year after these posts (March 1, 2010). I just brought an
    older Pentium 4 computer pack on line. It has been sitting for over a year.
    I upgraded the Windows XP to SP3 and downloaded about 50 updates. All of the
    hardware updates and most of the software updates are installed.

    I noticed today that my Explorer 8 menu tool bars are blacked out, just as
    described above. I tried everything I could think of, and then tried
    changing the themes (I never use anything but the Classic Windows theme. I
    changed it ti Windows XP theme, it changed and fixed the problem. I changed
    it back to Classic and it is now back to normal.

    Yes, I'd say there is a bug here, maybe from SP3? Or one of the many other
    updates? This is very strange.

    Anyone else find an answer to this??
    Vee, Mar 2, 2010
  7. Bill Bradshaw

    Frederick Guest

    When will Microsoft deal with the BLACK MENU BUG! I am fed up with it.
    The temporary cure is to change your theme - right click on Desktop - choose
    properties - theme. Then, if you wish change back again. re-open IE8 or
    choose another browser - then if won't recur. (Unfortunately for me - I am
    tied to IE8 for some things - like bank access - who will only use IE. )
    Try Firefox. Add-ons take a bit if getting used to - but helpful when you
    Frederick, Mar 2, 2010
  8. I'm not seeing any BLACK MENU BUG here. Wonder why you are?
    PA Bear [MS MVP], Mar 2, 2010
  9. Bill Bradshaw

    Hyram Guest

    Hyram, Mar 9, 2010
  10. Bill Bradshaw

    Hyram Guest

    .... silly non-standard forum *sigh* Apologies for the naught-but-quote post

    I have been experiencing the same problem this past week with IE8. Fully
    rebuilt computer (Opteron 170, Gigabyte nForce4 board, 8800GT/1GB/80GB), one
    week old 'vanilla' fresh install of XP Pro SP3 32-bit un-modified, all
    updates to 8 Mar 2010 applied. No Office. Security Essentials installed. No
    tweaks, no hacks, no mods, no other software at all, thie machine is purely
    meant as a web surfing terminal.

    Every second or third reboot or wake-from-standby, IE8 has the black menubar
    and favourites bar. It is NOT a custom theme causing this problem, I am using
    an un-edited Windows Classic theme. I have to do what everyone else is doing,
    change to a different theme then change back, and then re-launch IE8 before
    things appear normal once more.

    C'mon, guys, it's quarter of the way through 2010 and IE8 is almost a year
    old. It should NOT be doing this on a fresh, updated and unmodified system!
    Hyram, Mar 9, 2010
  11. Silly newbie: This is a newsgroup, not a forum.

    PS: Start your own thread instead of hijacking someone else's.
    PA Bear [MS MVP], Mar 9, 2010
  12. Bill Bradshaw

    richardbees Guest

    This is such an annoying problem, does microsoft read this forum?

    I've just discovered it also goes black next time I reboot if I've changed
    the text size to 'large'
    richardbees, Mar 18, 2010
  13. PA Bear [MS MVP], Mar 18, 2010
  14. Bill Bradshaw


    Mar 19, 2010
    Likes Received:
    From what I can see this problem has been around since at least September 2008 and most people have concluded that it has something to do with the themes chosen.

    Apparently this mostly happens to people who use the "Windows Classic" or "Windows Standard" themes.

    It doesn't happen in safe mode which indicates that the problem is in one of the processes or files that normal Windows uses. So I checked my theme and it said "Windows Classic (modified)". Changed it to Windows Classic, started IE8 and the black bars where still there. Checked themes selection again and once more it showed a modified "Windows Classic" again.

    I searched and searched until I found what I think is the best permanent solution. It's not my idea but came from someone named ikke1.

    Here's the procedure: Click start, control panel, administrative tools, services. That brings up the "Services" list. Scroll down to "themes", single click it. Click the "stop" option, double click "themes" which opens the properties window. Change "automatic" to "manual".

    If you use 3rd party themes and you have the problem click the dependancies tab and check if anything uses this service. If your's does, then this may not work for you. In that case just set it back to start and change back to "automatic".

    Here's ikke1's post (near the bottom):
    Okay, this site is not letting me put a URL into my message since I don't have 25 posts. That's okay, what's important is that you get the message and pass it on to other sites.

    I can't register or join all of the forums this problem is asked about, so if it works for you please spread the word and give credit to ikke1.

    mark1950m, Mar 19, 2010
  15. Bill Bradshaw

    mark1950m Guest

    mark1950m, Mar 27, 2010
  16. Bill Bradshaw

    undisclosed Guest


    Completely understandable. I felt the same way when I found his littl
    post. It just made so much sense. I wish there was someway to le
    him/her really know how much it's appreciated. I haven't had a bit o
    trouble since using it almost two weeks ago, and I don't expect to hav
    any in the future

    Keep spreading the word friend.:smile

    undisclosed, Apr 3, 2010
  17. Bill Bradshaw

    Duvdevan Guest

    It cause last update of Adobe Reader 9 (Apr 19), after restarting Windows,
    black menu bar appear. I have changed it in Properties colour, have no idea
    if the problem will return but I know at least the source of the problem.
    Duvdevan, Apr 18, 2010
  18. Bill Bradshaw

    undisclosed Guest


    I really don't have a clue as to how these "newsgroups" work, bu
    evidently they don't show previous postings (?) in what would normall
    be a "forum", so I'm assuming you didn't see the posts by myself an
    Raymond (aka Craigmill).

    Use this link and it will take you to page 3 (the last page) of th

    The procedure is as follows:

    Click start, control panel, administrative tools, services. That
    brings up the "Services" list. Scroll down to "themes",
    single click it. Click the "stop" option, double click "themes" which
    opens the properties window. Change "automatic" to "manual".

    This is a permanent work-around originally described by ikke1 and s
    far there have excellant results from everyone who has used it. Pleas
    see my post on page 2 of this forum for the particulars. Also pleas
    spread the word around and give the credit to ikke1.

    undisclosed, Apr 21, 2010
  19. Bill Bradshaw

    bwboomer Guest

    I disagree with the response that you got above. I've had this computer
    since 2007 Running XP... Started with IE6... with my own customized
    display of Classic Windows. Recently I upgrated my IE to Vs. 8.

    Then "Exactly" per the message Above... Once that Adobe update came out
    zap... there it went. "Black Bar" - It's Not your Customized Windows Classic.
    That "Download" of Adobe's got a conflict in it... that's messing
    up the IE8. Adobe needs to FIX IT... and issue another update.
    bwboomer, Apr 30, 2010
  20. Bill Bradshaw

    Rob Guest

    It often happens in computers that there are many components that
    together lead to a failure. It is often difficult to point out the
    real cause of the problem, and it is often wrong to blame only the
    last change made before the problem really became apparent.
    Rob, Apr 30, 2010
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