IE automatically redirects my homepage to some spam guard webpage

Discussion in 'Internet Explorer' started by brian, May 12, 2007.

  1. brian

    brian Guest

    I recently encountered a problem where my homepage will not open. Every time
    I open IE or if I hit the home tab, i am redirected to a spam guard webpage.
    Even if i type in the homepage, it redirects me. If i change my homepage in
    IE options, this redirect will do the same thing with my new homepage. it
    seems to be linked to the homepage i have in options.

    Also, at the same time this started happening, i have a new task on my
    bottom taskbar that keeps saying i have spam on my computer. i can't close
    this tab, and if i scroll my mouse over it, there is no identification for
    it. even if i right click to try to close it, it still opens up IE and takes
    me to a spam guard website. how do i remove these things?
    brian, May 12, 2007
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  2. brian

    Gistcheckin Guest

    Gistcheckin, May 12, 2007
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  3. brian

    N. Miller Guest

    Go here:

    Read about how to use "HijackThis". Run it, and post the results to the
    forum you are directed to use by that site. *DO NOT* attempt to fix anything
    yourself; your post suggests that your knowledge is too limited to use HJT
    effectively without assistance. It is a dangerous tool if used improperly.

    Don't feel bad; computer knowledge at that level is pretty daunting. Alas,
    using computers is not like driving cars, or even using toasters.

    ~Shine, bright morning light,
    ~now in the air the spring is coming.
    ~Sweet, blowing wind,
    ~singing down the hills and valleys.
    N. Miller, May 12, 2007
  4. You have a malware infection.
    Do a thorough check for malware, following all of the steps at one of these
    Web pages.
    Help with malware:
    All MS-MVP Sites.

    Unexplained computer behavior may be caused by deceptive software.

    So How Did I Get Infected Anyway?
    For quite a few people it's by installing Messenger Plus, whose ads for
    malware don't identify the malware as such and try to convince you that you
    owe it to the author. See also:
    Don't ever do a "default" install of anything. Always choose Custom and see
    what else is being carried along. Don't install any extras you're not sure
    Frank Saunders, MS-MVP OE/WM, May 12, 2007
  5. brian

    Greg Guest

    I had the Same problem. I managed to get rid of the website. But I still
    can not create my own home page. I tried running IE as Admin, with the same
    Greg, Nov 5, 2007
  6. brian

    Don Varnau Guest

    What happens when you try to select a homepage?

    These and other third-party programs can lock the IE homepage. Examine the
    settings of security/privacy/antispyware programs for the option to lock
    homepage, lock IE control panel, lock IE settings, etc.
    Spybot (Advanced Mode) Tools> IE Tweaks
    Spybot- Teatimer
    Ad-aware Pro
    Norton AV 2006 (Web Browsing > Spyware protection)
    McAfee AV or Antispyware
    Spyware Blaster
    Zone Alarm- free and pro.

    If you don't wish to dig through settings of whichever security/privacy
    programs you have installed, you may be able to startup in Safe Mode, change
    the homepage then restart the computer. That won't always work- an earlier
    version of Zone Alarm free had to be uninstalled.

    315222 - A description of the Safe Mode Boot options in Windows XP:

    Hope this helps,
    [MS MVP- IE]
    Don Varnau, Nov 6, 2007

  7. IE version?
    Windows version?
    It might be a security program blocking the Registry change it needs to
    make. A few, but not all, of the programs now doing this are:
    Ad-aware's Ad-Watch
    IBM Access Connections
    McAfee VirusScan and/or Antispyware
    Norton AV
    Spyware Blaster
    Spybot> Tools> IE Tweaks
    Spybot- Teatimer
    Spyware Doctor
    Windows Defender
    Zone Alarm (free) 6.5 Reported to be fixed in later versions.

    In the case of Zone Alarm 6.5 or Norton 2007 it actually has to be
    uninstalled. Make sure the Windows Firewall is turned on until you
    reinstall Zone Alarm.

    Boot into Safe Mode with Networking and try the change.
    Frank Saunders MS-MVP IE,OE/WM, Nov 6, 2007
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