IE Crash / Recovery

Discussion in 'Internet Explorer' started by BeeJ, Sep 20, 2011.

  1. BeeJ

    BeeJ Guest

    IE is my default browser.
    Every website link I click on starts IE but then IE crashes.
    It went through recovery only to finally crash dead.
    I went into options to see what was set and turned off automatic crash
    recovery thinking it would stop the loops to finally crash. Well it
    did but now I cannot even start IE without it immediately crashing and
    closing. Pretty stupid of IE, since now I cannot fiddle with its
    options.

    Yes, I cleaned out the temporary folders and all other temporary files.
    One in a while when it was doing the loop and crash I noticed many
    links unrelated to where I was trying to go flash by in the lower left
    corner if IE.

    What version of IE, This did this in a previous version of IE too so
    it seems that the version does not matter. My laptop finally got so
    corrupted that I reinstalled all from scratch and it ran fine for
    several months and then started this IE loop crash again.

    Running Avast always updated virus scanner.

    Changing my default browser to Chrome.

    How do I clean this IE problem out?
     
    BeeJ, Sep 20, 2011
    #1
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  2. BeeJ

    VanguardLH Guest

    And that would be WHICH version of Internet Explorer?
    Sounds like you installed an add-on that has crappy code. In IE7, the
    memory protection was added but disabled by default. This was because
    there were a lot of crappy add-ons from well-known and normally trusted
    sources. So Microsoft gave them time to fix their code. Many didn't.
    Then in IE8, the DEP option was enabled so those crappy add-ons would
    start crashing and take IE with it.

    Have you tried loading IE in its no add-ons mode?
    You don't need to load IE to get at the Internet Options applet. You're
    saying that you cannot use the Internet Options applet from Control
    Panel, too, in your unidentified version of Windows?
    But we still don't WHICH version you are using NOW to even know what
    previous version (of which there are many) you were using before.
     
    VanguardLH, Sep 20, 2011
    #2
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  3. BeeJ

    BeeJ Guest

    How do I find the displayed version since IE will not even stay up for
    one second? What foder is it in? Will properties of the .exe have the
    version number I need for you? If I can find the Control Panel
    options, where is ther version number there?
    Thanks for your help.
     
    BeeJ, Sep 21, 2011
    #3
  4. BeeJ

    BeeJ Guest

    No go!
    I went in through Control Panel and to the Internet Options and did
    both Reset and Retore advanced options. Started IE and went through
    the questions. Answered as I usually do.

    IE8.0.6001.1872 keeps looping on WWW.Microsoft.Com the default I put
    in.

    Says it is recovering the tab over and over then "crashes" with this
    link showing

    res://ieframe.dll/acr_error.htm#msn.com,http://www.msn.com/?ocid=iehp

    I used CCLeaner to clean all that it cleans as standard files.
    No help.
     
    BeeJ, Sep 21, 2011
    #4
  5. BeeJ

    VanguardLH Guest

    Repeat: What happened when you loaded IE in its no add-ons mode?
     
    VanguardLH, Sep 22, 2011
    #5
  6. BeeJ

    BeeJ Guest

    VanguardLH presented the following explanation :
    I did a reset in the Options then I answered questions, one of which
    asked about add-ins and I said no/none. Is there some place else to
    work on?
     
    BeeJ, Sep 22, 2011
    #6
  7. BeeJ

    Panic Guest

    Aha. Somewhere along the line in View...Sort By... I had it set to Subject,
    thinking in would keep things together by Subject. I changed that entry to
    Conversations and..."voila"... the Conversations icon was no longer grayed
    out and the items with the same subject (conversations) were collapsed and
    could be expanded when desired.

    "BeeJ" wrote in message
    IE is my default browser.
    Every website link I click on starts IE but then IE crashes.
    It went through recovery only to finally crash dead.
    I went into options to see what was set and turned off automatic crash
    recovery thinking it would stop the loops to finally crash. Well it
    did but now I cannot even start IE without it immediately crashing and
    closing. Pretty stupid of IE, since now I cannot fiddle with its
    options.

    Yes, I cleaned out the temporary folders and all other temporary files.
    One in a while when it was doing the loop and crash I noticed many
    links unrelated to where I was trying to go flash by in the lower left
    corner if IE.

    What version of IE, This did this in a previous version of IE too so
    it seems that the version does not matter. My laptop finally got so
    corrupted that I reinstalled all from scratch and it ran fine for
    several months and then started this IE loop crash again.

    Running Avast always updated virus scanner.

    Changing my default browser to Chrome.

    How do I clean this IE problem out?
     
    Panic, Sep 22, 2011
    #7
  8. BeeJ

    VanguardLH Guest

    I never mentioned resetting IE. I didn't say to [not to] *install*
    anymore add-ins. What happens when you *load* (run) IE in its no-addons
    mode?
     
    VanguardLH, Sep 22, 2011
    #8
  9. BeeJ

    VanguardLH Guest

    Note: Corrected the lack of proper quoting due to Panic using version 15
    of Windows Live Mail (which no longer quotes properly as of v15).
    And how does that help Beej?
     
    VanguardLH, Sep 22, 2011
    #9
  10. BeeJ

    BeeJ Guest

    VanguardLH brought next idea :
    I start IE and get the looping.
    I go to Tools\
    Manage Add Ons
    Every Add On status is Disabled.
    All Accelerators are not enabled.

    Hmmm ... not sure what and why but
    I saw Tools\Developer Tools and dove in.
    Never used this before.

    I noticed that in the error message there was a mention of Java so ...

    There is a menu Disable so I dropped it down and selected Scripts.
    IE seems to be OK at first glance but I need to fiddel with it more to
    see if it stays stable.

    But what script? Something I can find an kill?

    As I said, I used CCleaner to remove all superfluous stuff, I think.
     
    BeeJ, Sep 22, 2011
    #10
  11. BeeJ

    VanguardLH Guest

    <snipped yadda yadda>

    You're still talking about CONFIGURING the web browser, not RUNNING it
    (loading it) in its no add-ons mode.

    http://www.google.com/search?q=+"internet+explorer"++"no+add-ons+mode"

    It's possible that some add-ons are NOT listed in the Programs list for
    IE (both as evidenced in the past by some add-ons that I've used plus
    I've talked to programmer that explained why an add-on may not be
    listed). COM plug-ins may also not be listed. Having a blank list does
    not guarantee that an add-on or COM plug-in isn't affecting IE. So
    *RUN* it in its no add-ons mode which does NOT load add-ons or COM
    plug-ins.

    I'm asking you to RUN it clean, not to configure it clean.
     
    VanguardLH, Sep 22, 2011
    #11
  12. BeeJ

    BeeJ Guest

    VanguardLH laid this down on his screen :
    Same difference.

    If I run per the link provided, No AddOns IE, then IE starts and loops.
    If again I go into the Tools\Developer Tools\Disable\Scripts check
    Scripts the looping stops. Problem seems to be related to Scripts.

    BTW I have never heard of the no addon startup so providing the link
    this time sure got me in the right place.

    Thanks!

    Any suggestions based on these results?
     
    BeeJ, Sep 23, 2011
    #12
  13. BeeJ

    VanguardLH Guest

    Change the home page (so you are NOT loading one). Internet Options ->
    General tab, change to "about:blank". Retest.

    You said something about "Java" but many if not most users confuse Java
    with Javascript. Which one was it in the script error message? If
    using a blank home page doesn't work, uninstall Sun's Java. Control
    Panel -> Add/Remove Programs.
     
    VanguardLH, Sep 23, 2011
    #13
  14. BeeJ

    BeeJ Guest

    With Developer Tools Disable Scripts not checked.
    about:blank is stable (where www.microsoft.com and other would loop)

    BTW it is not just one webpage like www.microsoft.com that does the
    looping. Many others do.

    I visited other pages that I know use javascript since when I disable
    Script in Developer Tools, the page will not full perform. e.g. a log
    in page.

    So, is there a way to determine, other than uninstalling and
    reinstalling Sun's Java to determine the problem? Will do but ...

    I have had this problem on a previous incarnation of Windows on this
    same laptop and due to other factors, I wiped and reinstalled Windows
    XP Pro. Has been running for several months OK until now.

    I am concerned that something I am doing is going to do this again and
    would like to not do that whatever that is.

    Any way to watch or capture what might be creating this problem?

    Other web browsers (Opera, FireFox, Chrome) going to the same web pages
    work just fine.

    So, I do not just want to abandon IE because I need to know what is
    really corrupting things.
     
    BeeJ, Sep 26, 2011
    #14
  15. BeeJ

    VanguardLH Guest

    Uninstalling and reinstalling Java will have no effect on the embedded
    Javascript support within the web browser. You cannot download
    Javascript from anywhere. Each web browser that supports Javascript
    must have it built into the code for that web browser. Javascript and
    Java are different programming languages just like WordPerfect and Word
    are two different programs and just like Outlook Express and Outlook are
    different programs. The similarity in name does not reflect similarity
    in purpose or some family association, like one is a "lite" version of
    the other.

    http://en.wikipedia.org/wiki/Java_(programming_language)
    http://en.wikipedia.org/wiki/Javascript

    From what you said, there is a problem with Javascript, not Java. When
    you load a blank page (or any page not employing scripts), the looping
    behavior is not present.
    Because they're using their own Javascript interpreter built into THOSE
    web browsers. The Javascript interpreter in IE is a different one than
    the one in Chrome which is a different one than in Firefox which is a
    different one than in Opera which is ...
    You mentioned the problem is with IE8. You have not yet mentioned which
    version of Windows that you use. Each NT-based version of Windows comes
    with a baseline version of Internet Explorer that you cannot uninstall.
    You can install a later version which you can uninstall to go back to
    the prior version but not less than the baseline version. So what OS do
    you have? If IE8 was an upgrade version in that OS, you can uninstall
    it and retest with IE7. If IE8 was the baseline version (Windows 7)
    then you're stuck with it. You mentioned the problem didn't happen in a
    prior version but not if that prior version was on the same host as the
    new version (which is IE8).
     
    VanguardLH, Sep 26, 2011
    #15
  16. BeeJ

    BeeJ Guest

    Previously WinXP Pro latest SPs and with IE8 failed.
    Reinstalled WinXP Pro latest SPs and with IE8 failed.

    Thinkng IE8 would have better security.

    Ininstalling goes back to IE6 or IE7?
    If IE6 then can I get IE7? Do not remember seeing that. now that IE8
    is out and about.

    But note, I have an almost identical Laptop that also just had Win XP
    Pro and latest SPs reinstalled. It works OK with IE8.
     
    BeeJ, Sep 27, 2011
    #16
  17. BeeJ

    BeeJ Guest

    After serious thinking VanguardLH wrote :
    Previously WinXP Pro latest SPs and with IE8 failed.
    Reinstalled WinXP Pro latest SPs and with IE8 failed.

    Thinkng IE8 would have better security.

    Ininstalling goes back to IE6 or IE7?
    If IE6 then can I get IE7? Do not remember seeing that. now that IE8
    is out and about.

    But note, I have an almost identical Laptop that also just had Win XP
    Pro and latest SPs reinstalled. It works OK with IE8.
     
    BeeJ, Sep 27, 2011
    #17
  18. BeeJ

    VanguardLH Guest

    Look in the Add/Remove Programs applet (and showing updates, too) in
    Control Panel to see if there was an entry for "Windows Internet
    Explorer 8". For Windows XP, you cannot uninstall IE8 if SP-3 was
    installed after the install of IE8. You will need to first uninstall
    SP-3 before you can uninstall IE8.

    Below are some articles found by searching Microsoft's huge support
    knowledgebase at http://support.microsoft.com/:

    How Do I Uninstall or Remove Internet Explorer 8?
    http://support.microsoft.com/kb/957700

    Windows Internet Explorer 8 does not appear in the "Currently Installed
    Updates" list in Windows Vista or Windows Server 2008
    http://support.microsoft.com/kb/965227
     
    VanguardLH, Sep 28, 2011
    #18
  19. BeeJ

    BeeJ Guest

    Add/Remove
    Don't see IE8
    I do see SP3
     
    BeeJ, Sep 29, 2011
    #19
  20. BeeJ

    VanguardLH Guest

    And you won't ever see an entry by that name. Did you look for the
    product title that I gave you?
     
    VanguardLH, Sep 29, 2011
    #20
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