IE Crash / Recovery

Discussion in 'Internet Explorer' started by BeeJ, Sep 20, 2011.

  1. BeeJ

    BeeJ Guest

    VanguardLH laid this down on his screen :
    Yes. Not there.

    So I see that I have to remove SP3 first ... maybe.
    But in the links you provided it says there is an alternative but it is
    not clear that SP3 has to be removed first to do the following:

    "To uninstall Internet Explorer 8, follow these steps:
    Carefully select and then copy the following command:
    Click Start, and then click Run.
    In the Open box, type Cmd.exe, and then press ENTER.
    Right-click inside the Cmd.exe window, and then click Paste to paste
    the command that you copied in step 1.
    Press ENTER to uninstall Internet Explorer 8.
    When the uninstall program is finished, restart your computer"

    I can do this but have not yet tried.
    BeeJ, Sep 30, 2011
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  2. BeeJ

    VanguardLH Guest

    Whether you have SP-3 installed or not, Windows IE8 should still be
    listed in the Add/Remove Programs applet. If you are not at the
    baseline version of IE that came bundled with the OS then IE should be
    listed. If it's not there, it wasn't installed or it wasn't installed
    using Microsoft's Installer (MSI).

    When you load IE in its no-addons mode and with a blank home page (so no
    scripts can run), go look under the Help -> About menu to see what
    version it says it is. You sure it is IE8? If it's IE6 then it won't
    be listed in Add/Remove Program as that is the baseline version that
    comes bundled in Windows XP.
    VanguardLH, Sep 30, 2011
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  3. BeeJ

    Mayayana Guest

    | But note, I have an almost identical Laptop that also just had Win XP
    | Pro and latest SPs reinstalled. It works OK with IE8.

    Almost? Then why haven't you looked at the differences?

    Is it possible you have network software
    on one that's not on the other? I left IE for Netscape
    in about '99 because I updated to IE5 and it ran in
    slow motion online. It was fine offline, but completely
    unusable online. I never figured out the problem, and
    ended up preferring Netscape anyway, but I suspect
    the problem might have been the firewall I was using.

    I had AtGuard, which was written in the IE4 timeframe.
    Each version of IE introduces incompatibilities with older
    versions, not all of which are documented. If it were me
    I'd do a survey of exactly what's different between the
    system that works with IE8 and the one that doesn't.
    Anything that hooks into IE or affects online operation
    could be relevant: BHOs, browser extensions, Explorer
    Bars, IE plugins of any kind, Explorer plugins of any
    kind (which are usually also IE plugins), firewalls, maybe
    AV software.... There might also be things that change
    critical files or protocols in some way. Skype? AOL?
    Mayayana, Sep 30, 2011
  4. BeeJ

    BeeJ Guest

    VanguardLH formulated on Thursday :
    Finally identified the IE8 in Add/Remove and unistalled it. It was
    After the IE8 uninstall, I now have IE6.

    So can I / should I try to find IE7 ? Or just quit now?
    BeeJ, Oct 6, 2011
  5. BeeJ

    VanguardLH Guest

    I have NEVER seen IE8 listed as "IE8" in the Add/Remove Programs applet.
    Makes me wonder from just where the IE8 download was obtained and then
    installed. Was IE8 included in the install of Windows XP (which means
    it had to be slipstreamed into the install CD)? If not, who did the
    install of IE8? From where was it downloaded?

    Have you yet ran a full scan on your computer for malware using 2, or
    more, security products? Run a full scan by whatever you are currently
    using for your anti-virus product. Then use another product, like
    MalwareBytes AntiMalware or SuperAntiSpyware (but configure both to be
    only passive programs; i.e., do not load them on Windows startup).
    Other than Googling around or searching Microsoft's download site
    (, I don't have it in memory as to where IE7 can
    be found (from a trusted source). IE6 lacks a LOT of security updates
    and features that make it a poor choice for a web browser.

    So have you tried visiting the problematic web sites to see if there
    were no crashes in IE6?

    IE6 did not have the DEP option. This checks if a process tries to
    access memory outside of its allocation. DEP was added in IE7 but not
    enabled by default. That's because there were tons of crappily coded
    add-ons out there and Microsoft wanted to give them warning about the
    impending change but not enforce it immediately. IE8 has DEP enabled by
    default (Internet Options -> Advanced tab -> Security section, "Enable
    memory protection to help mitigate online attacks"). It was when IE8
    changed to enabled for this option that lots of add-ons got caught with
    their pants down: their crappy code got exposed. So the choice was to
    get a newer version of the add-on with better code that didn't crash
    (and take the parent process with it) or to dump the add-on altogether.

    If you manage to find Microsoft's download for IE7 and install it, I
    suspect you'll run into the same crashing when you enable it's DEP
    security option ("memory protection"). Did you ever mention what
    security product(s) you installed on this computer? Some will replace
    the registry entry for the script engine so theirs gets run first (to
    interrogate the script for malware) and then pass the code onto the real
    script engine (i.e., they insert themself into a chain where they get at
    the code first). Norton and other products do that so they can
    intercept script code, and they can cause problems if their script
    checker phucks up.
    VanguardLH, Oct 6, 2011
  6. BeeJ

    VanguardLH Guest

    VanguardLH, Oct 6, 2011
  7. BeeJ

    BeeJ Guest

    VanguardLH used his keyboard to write :
    IE7 and IE8 are just shorthand by me.

    I am downloading IE7 and will try that tomorrow.
    Thanks for your diligence.

    After uninstalling IE8 I ran a the and it was ok until I
    tried a link that demanded Java to run it. So I enabled Java in
    options and it went OK.
    So far so good.

    Probably not related, but I was informed by a popup that a Java update
    was available and did install that. Still everything is working.

    More testing tomorrow.

    I have Avast installed on this an several other PCs. Have not had
    problems with any PC running Avast.
    BeeJ, Oct 6, 2011
  8. BeeJ

    VanguardLH Guest

    While Java has their update client (which I disable and will chose when
    to check to eliminate a superfluous startup process), I use it
    (manually) to let me know there is an update. I then uninstall Java (in
    Add/Remove Programs) and install a fresh copy of the new version.
    Understand that you may end up with many versions of Java lingering on
    your host rather than just the latest one. Some Java programs require
    functionality that is lost or altered in later versions (not everything
    is backward compatible, especially across multiple old versions, in the
    latest version). Some programs actually require you have a specific old
    version of Java but I have ran across any of these. It's possible but
    not likely. So uninstall *all* Java versions and install just the
    latest one.

    I'm surprised you had to enable Java. That's an intrepeter *outside* of
    the web browser used for programs that use the Java programming
    language. Or maybe you're confusing Java and Javascript again. They
    are NOT the same!
    VanguardLH, Oct 6, 2011
  9. BeeJ

    BeeJ Guest

    VanguardLH was thinking very hard :
    "Probably not related, but I was informed by a popup that ..."

    The enabling of JavaScript was within IE6.
    After uninstalling IE8, IE6 would not render some pages and a webpage
    said that it needed to be enabled and showed how to go into IE6 Options
    to turn it on.
    BeeJ, Oct 6, 2011
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